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627 posts

Ultimate Geek


# 201831 5-Sep-2016 19:32
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I can no longer send emails through mail.orcon.net.nz using smtp auth on port 587.  Outlook shows: "server responded: 554 5.7.1 xxxxx@orcon."

 

Can anyone from Orcon explain whats happened? This used to work fine without any problems.  I have an old historical email address with orcon from back in the days when they advertised orcon email addresses for life. I've been with Spark for the past 3 to 4 years and using orcons smtp on port 587 hasn't been an issue.


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1399 posts

Uber Geek


  # 1624247 5-Sep-2016 21:13
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Your account has not been suspended has it? Try logging into your account on their webmail at http://mail.orcon.net.nz



627 posts

Ultimate Geek


  # 1624262 5-Sep-2016 21:29
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Yep webmail works and also receiving via pop3, just not smtp


 
 
 
 


521 posts

Ultimate Geek

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  # 1624263 5-Sep-2016 21:32
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There are limits on the rate of emails being sent from users outside the Orcon network for rather obvious reasons, you are not trying to bulk send are you ?




627 posts

Ultimate Geek


  # 1624302 5-Sep-2016 22:14
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noroad:

 

There are limits on the rate of emails being sent from users outside the Orcon network for rather obvious reasons, you are not trying to bulk send are you ?

 

 

No, its just my own personal email.  I am however receiving a lot of emails as i'm subscribed to a few mailman lists.  Its just a bit frustrating not being able to use outlook to send, I either need to use webmail or another smtp.  For now i'm using my company's smtp, but its not a long term solution as some mail will potentially bounce if the recipient smtp does an MX check before accepting delivery.

 

I's someone from Orcon able to sort this out?  I cam PM some details.


521 posts

Ultimate Geek

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  # 1624319 5-Sep-2016 23:20
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gareth41:

 

 

 

No, its just my own personal email.  I am however receiving a lot of emails as i'm subscribed to a few mailman lists.  Its just a bit frustrating not being able to use outlook to send, I either need to use webmail or another smtp.  For now i'm using my company's smtp, but its not a long term solution as some mail will potentially bounce if the recipient smtp does an MX check before accepting delivery.

 

I's someone from Orcon able to sort this out?  I cam PM some details.

 

 

Well, the right way to deal with this if you want Orcon to look into it is to call the helpdesk and log a fault with them.


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