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192 posts

Master Geek
+1 received by user: 24


  Reply # 1675151 21-Nov-2016 19:48
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ubergeeknz:

 

MrIrish:

 

Hey team,

 

A potential customer here looking to switch over to you guys from MyRepublic. I am looking to go onto the Gigabit plan in Dunedin and wanted to know a few things

 

 

 

 

3. What are the typical speeds for a user on gigatown?

 

Depending on a number of factors, up to about 900Mbit/s.

 

Routing speed, protocol overheads, and the physical limitations of gigabit ethernet all play a role here, along with the unknown quantity of "the Internet" - which is why it's not quite a thousand.

 

 

 

 

 

 

 

 

Just so you know for actual downloads speeds - I test close to 1000Mbit/s but have only once ever broken 200Mbit/s actually downloading - and when it did it was like 230 so barely. If I downloaded from within NZ it would probably go faster but anywhere overseas at this stage, nope. If I had known I might have gone for the 200Mbit/s plan but oh well, under contract now.


27147 posts

Uber Geek
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  Reply # 1675153 21-Nov-2016 20:00
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Rambaldi:

 

Just so you know for actual downloads speeds - I test close to 1000Mbit/s but have only once ever broken 200Mbit/s actually downloading - and when it did it was like 230 so barely. If I downloaded from within NZ it would probably go faster but anywhere overseas at this stage, nope. If I had known I might have gone for the 200Mbit/s plan but oh well, under contract now.

 

 

And this is nothing to do with Orcon - it's simply how the internet works.

 

It's the simple reason Gigabit is pretty meaningless for 99% of users and will deliver no benefits over 200/200

 

 

 

 


192 posts

Master Geek
+1 received by user: 24


  Reply # 1675154 21-Nov-2016 20:07
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sbiddle:

 

And this is nothing to do with Orcon - it's simply how the internet works.

 

It's the simple reason Gigabit is pretty meaningless for 99% of users and will deliver no benefits over 200/200

 

 

facepalm


75 posts

Master Geek
+1 received by user: 13


  Reply # 1677795 26-Nov-2016 10:32
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ubergeeknz:

 

MrIrish:

 

Hey team,

 

A potential customer here looking to switch over to you guys from MyRepublic. I am looking to go onto the Gigabit plan in Dunedin and wanted to know a few things

 

 

I'll have a crack...

 

1. Do you use CGNAT?

 

No, your router will get a real, Internet addressable IPv4 address.

 

2. Do you allow port forwarding without having a static IP address?

 

Yes.  (Which probably relates to Question 1)

 

3. What are the typical speeds for a user on gigatown?

 

Depending on a number of factors, up to about 900Mbit/s.

 

Routing speed, protocol overheads, and the physical limitations of gigabit ethernet all play a role here, along with the unknown quantity of "the Internet" - which is why it's not quite a thousand.

 

4. Do you throttle/shape traffic or have any peak time slow downs?

 

We don't throttle or shape traffic, and we build and manage the network with the goal of avoiding peak time congestion.  I can't say it won't or doesn't ever happen, but we do our best to avoid it.  There are also parts of the network outside our control, obviously I can't speak for those, but as far as I know peak-time congestion hasn't been much of a problem for UFB as yet.

 

5. Do you have open contracts as we are students renting?

 

No.

 

6. Do you allow users to join without needing to get a router?

 

We always provide a router, however you are free to BYO.  Worth noting our HelpDesk doesn't provide assistance with BYO routers, however Geekzone is full of folk who can help!  Just make sure your chosen router supports DHCP on VLAN 10.

 

7. Are static IP's a one off charge or monthly?

 

Monthly charge.  But as per 2. you probably don't need one.  The dynamic IPs tend to be "sticky" so they seldom change anyway (Personally I use a dynamic DNS service "just in case")

 

 

 

Hope that helps!

 

 

Thanks for the reply.

 

 

 

sbiddle:

 

Rambaldi:

 

Just so you know for actual downloads speeds - I test close to 1000Mbit/s but have only once ever broken 200Mbit/s actually downloading - and when it did it was like 230 so barely. If I downloaded from within NZ it would probably go faster but anywhere overseas at this stage, nope. If I had known I might have gone for the 200Mbit/s plan but oh well, under contract now.

 

 

And this is nothing to do with Orcon - it's simply how the internet works.

 

It's the simple reason Gigabit is pretty meaningless for 99% of users and will deliver no benefits over 200/200

 

 

 

 

 

 

Correct me if I am wrong (I probably am) but would the increased bandwidth not help in houses with multiple heavy users? Sure, one user probably won't utilize over the 200/Mbit's but if you have two or three doing it, surely a Gigabit plan is better?

 

 


974 posts

Ultimate Geek
+1 received by user: 200


  Reply # 1677798 26-Nov-2016 10:41
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MrIrish:

 

ubergeeknz:

 

MrIrish:

 

Hey team,

 

A potential customer here looking to switch over to you guys from MyRepublic. I am looking to go onto the Gigabit plan in Dunedin and wanted to know a few things

 

 

I'll have a crack...

 

1. Do you use CGNAT?

 

No, your router will get a real, Internet addressable IPv4 address.

 

2. Do you allow port forwarding without having a static IP address?

 

Yes.  (Which probably relates to Question 1)

 

3. What are the typical speeds for a user on gigatown?

 

Depending on a number of factors, up to about 900Mbit/s.

 

Routing speed, protocol overheads, and the physical limitations of gigabit ethernet all play a role here, along with the unknown quantity of "the Internet" - which is why it's not quite a thousand.

 

4. Do you throttle/shape traffic or have any peak time slow downs?

 

We don't throttle or shape traffic, and we build and manage the network with the goal of avoiding peak time congestion.  I can't say it won't or doesn't ever happen, but we do our best to avoid it.  There are also parts of the network outside our control, obviously I can't speak for those, but as far as I know peak-time congestion hasn't been much of a problem for UFB as yet.

 

5. Do you have open contracts as we are students renting?

 

No.

 

6. Do you allow users to join without needing to get a router?

 

We always provide a router, however you are free to BYO.  Worth noting our HelpDesk doesn't provide assistance with BYO routers, however Geekzone is full of folk who can help!  Just make sure your chosen router supports DHCP on VLAN 10.

 

7. Are static IP's a one off charge or monthly?

 

Monthly charge.  But as per 2. you probably don't need one.  The dynamic IPs tend to be "sticky" so they seldom change anyway (Personally I use a dynamic DNS service "just in case")

 

 

 

Hope that helps!

 

 

Thanks for the reply.

 

 

 

sbiddle:

 

Rambaldi:

 

Just so you know for actual downloads speeds - I test close to 1000Mbit/s but have only once ever broken 200Mbit/s actually downloading - and when it did it was like 230 so barely. If I downloaded from within NZ it would probably go faster but anywhere overseas at this stage, nope. If I had known I might have gone for the 200Mbit/s plan but oh well, under contract now.

 

 

And this is nothing to do with Orcon - it's simply how the internet works.

 

It's the simple reason Gigabit is pretty meaningless for 99% of users and will deliver no benefits over 200/200

 

 

 

 

 

 

Correct me if I am wrong (I probably am) but would the increased bandwidth not help in houses with multiple heavy users? Sure, one user probably won't utilize over the 200/Mbit's but if you have two or three doing it, surely a Gigabit plan is better?

 

 

 

 

 

 

It will help in a household/business with multiple people yes, but if you are only sharing the connection with someone else at home then most if not all the time you will see no real benefit over 200/200 because most if not all servers can not provide you enough bandwidth to download that fast. It's one of the main reasons I am still on 200/200, half the time I never max out my line downloading things.


27147 posts

Uber Geek
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  Reply # 1677874 26-Nov-2016 12:25
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MrIrish:

 

Correct me if I am wrong (I probably am) but would the increased bandwidth not help in houses with multiple heavy users? Sure, one user probably won't utilize over the 200/Mbit's but if you have two or three doing it, surely a Gigabit plan is better?

 

 

 

 

Realistically only if you had multiple doing something like torrenting and were maxing out your 200Mbps. That's the only use I could think of.

 

You have to remember you could easily run 15 - 20 simultaneous HD video streams on 200Mbps

 

 


1828 posts

Uber Geek
+1 received by user: 215
Inactive user


  Reply # 1680814 1-Dec-2016 18:10
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How do you turn on QOS in the fritz box 7490 I can't find the setting anywhere 

 

 

 

Problem starts when talking on the voip line and trying to download an item at the same time seems the download sucks up all available bandwidth and the phone call turn to crap which means there's no QOS for phone calls 

 

 

 

edit:: also this doesn't look right to me almost look like a symmetrical line to me  

 

 

 


29 posts

Geek


  Reply # 1681117 2-Dec-2016 11:14
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Talk about infuriating.

 

Got a text and email on Tuesday to say a modem was being sent.

 

I then expected another txt or email with other information and got nothing.

 

For some reason, this morning I decided to go into My Orcon and lo and behold, there are a bunch of "emails" and "SMS" apparently sent to me with install dates  (for last Wednesday) and reminders about last Wednesday that I never got.

 

Then nothing happened last Wednesday. I didn't know about it. I was at work, and there was no comms from UFF to say they didn't see me.

 

Now I ring Orcon, and they are unable to access my account because they're doing "upgrades".

 

Are you kidding me??

 

 

 

 


304 posts

Ultimate Geek
+1 received by user: 58

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Vocus

  Reply # 1681182 2-Dec-2016 11:30
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^^ That doesn't sound like it is working as planned. Can you please PM some acct details and we'll get the team to take a look ....

 

Cheers!





Head of Brand and Communications
Vocus NZ
[Slingshot, Orcon and Flip]


1828 posts

Uber Geek
+1 received by user: 215
Inactive user


  Reply # 1686704 12-Dec-2016 20:46
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quentinreade:

 

^^ That doesn't sound like it is working as planned. Can you please PM some acct details and we'll get the team to take a look ....

 

Cheers!

 

 

 

 

which one of us were you wanting acct details from Quentin 


304 posts

Ultimate Geek
+1 received by user: 58

Trusted
Vocus

  Reply # 1686754 12-Dec-2016 22:16
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Athlonite:

 

quentinreade:

 

^^ That doesn't sound like it is working as planned. Can you please PM some acct details and we'll get the team to take a look ....

 

Cheers!

 

 

 

 

which one of us were you wanting acct details from Quentin 

 

 

 

 

The post above mine ... :)





Head of Brand and Communications
Vocus NZ
[Slingshot, Orcon and Flip]


1828 posts

Uber Geek
+1 received by user: 215
Inactive user


  Reply # 1687305 13-Dec-2016 19:33
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quentinreade:

 

Athlonite:

 

quentinreade:

 

^^ That doesn't sound like it is working as planned. Can you please PM some acct details and we'll get the team to take a look ....

 

Cheers!

 

 

 

 

which one of us were you wanting acct details from Quentin 

 

 

 

 

The post above mine ... :)

 

 

 

 

Oh alright then 


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