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82 posts

Master Geek
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# 208342 7-Feb-2017 17:35
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Have a question that is more likely aimed at any Orcon staff members that hang out in these parts.

 

I see today that a new firmware for the Fritz Box 7490 was released taking it up to version 6.80 while the version on the Orcon supplied modem (Dunedin gigatown) is still at 6.20. As the option of been able to update the firmware ourselves isn't available (update option not showing on menus), I am wondering if Orcon have any plans to push out a newer version at some point.

 

Have my fingers crossed.

 

 


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  # 1716709 7-Feb-2017 18:24
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Correct me if im wrong someone here but there is nothing stopping you from updating your fritzbox to that software version. 




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Master Geek
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  # 1716726 7-Feb-2017 18:55
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The catch is that it seems Orcon has removed the ability for end users to be able to update the firmware themselves on their supplied modems. FritzBox web site shows a couple of ways of updating the firmware. One is via an automatic interface on the modem web interface. That option is not there.

 

The second is to download the firmware image and update via the Wizard page but again, the Update button/option is missing.


 
 
 
 


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  # 1718793 11-Feb-2017 23:43
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I can concur being a gigabit user of Orcons they have taken out the ability for users of their supplied Fritz Box's to do updates looks like we'll just have to relay on Orcon to update them eventually or when enough of us moan n groan at them to do it 

 

 

 

  


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  # 1723393 20-Feb-2017 23:58
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I don't know why Orcon have hidden that button, but it can still be done using the recovery tool method.  Someone on here posted the instructions a while ago for an earlier version.  I need to find them myself as I'm about to upgrade too.  I think the gist of it though is:

 

Download the recovery tool for the new version here: ftp://ftp.avm.de/fritz.box/fritzbox.7490/x_misc/english/FRITZ.Box_7490.en-de-es-it-fr-pl.06.80.recover-image.exe  

 

Create a backup of the current config with a password. (I seem to remember the password is important or you can't restore it later.  A bit of a trap perhaps!)  You could also capture screenshots of important settings if you wanted.

 

This is the part I'm not too clear on, but you run the recovery tool on a PC or laptop connected to one of the LAN ports and in close proximity to each other, (NOT via wifi because it's going to be factory reset.) and follow the instructions given.

 

After it's complete you can access the router using the factory default IP address and password and then restore your configuration from the backup created at the start. 

 

I'm sure if I've missed something someone will chime in, but search around Geekzone for the original posts to verify my memory.

 

 

 

Good luck!


dt

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Ultimate Geek
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  # 1723515 21-Feb-2017 09:58
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I'm fairly certain its hidden for support reasons and the supplied version has been optimized and is stable within their network.

 

I could be completely wrong here but you better check first if you will still be supported if you choose to do the work around upgrade.

 

 


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  # 1723567 21-Feb-2017 10:28
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dt:

 

I'm fairly certain its hidden for support reasons 

 

Not to sure about support reason, but definitely when viewing settings in standard mode. Try to find the setting to change to advanced view. You then should have the option to update.





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  # 1723578 21-Feb-2017 11:05
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Are you experiencing any issues with the service right now that could be solved by applying the later firmware?

 

 


dt

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Ultimate Geek
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  # 1723669 21-Feb-2017 12:48
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IcI:

 

dt:

 

I'm fairly certain its hidden for support reasons 

 

Not to sure about support reason, but definitely when viewing settings in standard mode.

 

 

 

 

I don't quite understand?

 

What I was getting at was Orcon techs being able to support you in the event of a problem.

 

It's a much simpler solution for support staff the know and support one version of firmware and one piece of hardware overs the 1000's of other combinations you could put together.

 

Which is why they will openly allow other devices to connect to their network but if you run into issues, you're on your own.. 

 

 

 

 


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  # 1723702 21-Feb-2017 13:31
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IcI:

 

dt:

 

I'm fairly certain its hidden for support reasons 

 

Not to sure about support reason, but definitely when viewing settings in standard mode. Try to find the setting to change to advanced view. You then should have the option to update.

 

 

 

 

It's looks the same either view mode there is just no Update Firmware button 




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Master Geek
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  # 1723835 21-Feb-2017 15:42
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gehenna:

 

Are you experiencing any issues with the service right now that could be solved by applying the later firmware?

 

 

 

I don't have any issues with the current firmware but over the last year or so, there have been some nice new features added that wouldn't mind having. I use a lot of the features on the modem that the average Joe may not (Dect connections, Answer Phone, Phone book linking, etc). I fully understand that new firmwares would have to be tested to ensure that they played nice on their network so can handle not every new release getting pushed out but every 12-18 months or so would be nice. Also, with doing them only every so often, shouldn't be too hard to handle support.

 

 


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  # 1724435 22-Feb-2017 13:48
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Even the tech guy I spoke to about IPv6 tunneling for the XBone says Orcon need to update the firmware to the latest version 




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Master Geek
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  # 1745061 21-Mar-2017 09:30
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Funny note to go with this one. Had some friends just up the road go onto Orcon GigaTown so they also got the 7490 modem. Went to help them setup some of the extra features and noticed that they have version 6.70 firmware and still have the button to update it further.

 

 

 

Hey Orcon, can I have at least the same as they have?


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  # 1773450 1-May-2017 13:43
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Bartanda:

 

Download the recovery tool for the new version here: ftp://ftp.avm.de/fritz.box/fritzbox.7490/x_misc/english/FRITZ.Box_7490.en-de-es-it-fr-pl.06.80.recover-image.exe  

 

 

 

Good luck!

 

 

 

 

Just use this link instead ftp://ftp.avm.de/fritz.box/fritzbox.7490/x_misc/english/

 

that will get you to the file you require without worries if it's been updated (which it has it's now V6.83) 


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  # 1773454 1-May-2017 13:48
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gehenna:

 

Are you experiencing any issues with the service right now that could be solved by applying the later firmware?

 

 

 

 

 

It's not just issues with service for the Fb 7490 AVM has updated wifi and apps withing the router also security updates aswell so by not keeping their routers up to date they leave users vulnerable to attack through holes that have been fixed 


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  # 1774886 3-May-2017 12:21
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Athlonite:

 

Bartanda:

 

Download the recovery tool for the new version here: ftp://ftp.avm.de/fritz.box/fritzbox.7490/x_misc/english/FRITZ.Box_7490.en-de-es-it-fr-pl.06.80.recover-image.exe  

 

 

 

Good luck!

 

 

 

 

Just use this link instead ftp://ftp.avm.de/fritz.box/fritzbox.7490/x_misc/english/

 

that will get you to the file you require without worries if it's been updated (which it has it's now V6.83) 

 

 

 

 

Hmmm bugger it wont even do the update that way either some crap about containing custom settings in the config please contact your ISP blah blah click ok to cancel.... not even an ignore and continue button 


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