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26 posts

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# 214493 14-May-2017 20:08
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Suddenly I'm experiencing bad speeds/pings during peak times.

 

Feels like being put on BUBA again. Anyone from Orcon here can check if I'm still on EUBA or not?

 

 

 

VDSL 70/30 line stats. Speedtests now showing 4/27, 4/15 depending on server compared to non peak at 65/28.


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Mr Snotty
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  # 1782103 14-May-2017 20:09
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If you're on VDSL then you're on EUBA.

 

WiFi or Ethernet? Also, what is your modem stats?







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  # 1782107 14-May-2017 20:18
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Ethernet always. My setup has not changed at all from when it's been good at peak times. Not sure if the recent ddDLM update is responsible for this in some way.

 

Restarted router, no change, pretty sure it's not internal related.

 

 

 


 
 
 
 




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  # 1782112 14-May-2017 20:41
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Just did a few more tests and for a moment national speeds were back at 65/28 and a few minutes later dropped heavily again. Seems to be fluctuating randomly.


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  # 1782113 14-May-2017 20:46
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Anything saturating the upstream connection?




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  # 1782120 14-May-2017 21:05
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 Nothing to my knowledge. This is quite weird. Speeds are back to normal again - for how long we'll see....


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  # 1782121 14-May-2017 21:12
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First thing I'd suggest is double checking for upstream saturation - particularly on asynchronous connections it often shows up as intermittent abysmal throughput in the downstream direction.

 

The usual culprits - cloud backups / syncing / torrents etc.




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  # 1782133 14-May-2017 21:42
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Nothing else was using the connection during the tests. As of now speeds are still fine, seems like a 7pm - 9pm issue, which also doesn't line up with exchange congestion as that would be a gradual performance degradation from 6pm - 11pm. That wouldn't explain the sudden restoration of speed during that time.


 
 
 
 


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  # 1782164 15-May-2017 02:07
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I've seen similar behaviour on UFB. 200/200 suddenly dropping down to 5/200, then jumping back to full speed after a few hours. It doesn't happen often, maybe once a week on average that I've noticed over the last month.

 

I did all the usual things. Restarted the router, checked for traffic, loss of download speed is reported consistently through various speed tests (speedtest.net, fast.com, linetest.nz).



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Geek


  # 1793873 2-Jun-2017 18:03
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The slow downs are happening more frequently and starting to become a daily occurrence they now happen from 5pm to 10.30pm. First signs are the pings start spiking slightly, then gradually speeds start falling.


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  # 1793886 2-Jun-2017 18:32
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Its your wiring or WiFi.
No way could it be the ISP.
They are faultless.

And don't ask why your equipment suddenly fails at the same time each day, its just a coincidence.

I fix stuff!
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  # 1795126 6-Jun-2017 09:29
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Hi Influx

 

What geographical area are you?

 

 


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  # 1795174 6-Jun-2017 10:31
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I had this last year on VDSL, noticeable slow down during peak hours, but even then the rest of the time it was pretty poor too, turns out it was oversubscribed, so as soon as UFB was available in my street I got it. Initially it was faster, i.e. the first few hours during the day, but I  still wasn't getting the 100/100 speeds promised, and it was still slow at peak times, though not as slow. Spark said there was no problem and it was tested as ok.

 

After much tooing and froing and arguing and testing, I came to the conclusion it was the router, so I got an Asus NT56U, plugged straight into the ONT, did some configuring, and bobs yer uncle, stronger signal, getting my 100/100 and minimal impact at peak times. I finally got Spark to admit their Huawei was crap on wifi and ethernet and possibly a contributor to my slow speeds on VDSL too. They said that their standard issue modems were fine for average houses on a single level, which my house is not. Anyway, got a $100 credit from them, which was good going, as the Asus only cost me $60 off trademe.


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  # 1795203 6-Jun-2017 10:48
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boflit:

 

I had this last year on VDSL, noticeable slow down during peak hours, but even then the rest of the time it was pretty poor too, turns out it was oversubscribed, so as soon as UFB was available in my street I got it. Initially it was faster, i.e. the first few hours during the day, but I  still wasn't getting the 100/100 speeds promised, and it was still slow at peak times, though not as slow. Spark said there was no problem and it was tested as ok.

 

After much tooing and froing and arguing and testing, I came to the conclusion it was the router, so I got an Asus NT56U, plugged straight into the ONT, did some configuring, and bobs yer uncle, stronger signal, getting my 100/100 and minimal impact at peak times. I finally got Spark to admit their Huawei was crap on wifi and ethernet and possibly a contributor to my slow speeds on VDSL too. They said that their standard issue modems were fine for average houses on a single level, which my house is not. Anyway, got a $100 credit from them, which was good going, as the Asus only cost me $60 off trademe.

 

 

The HG659b is one of the best performing routers on the market for throughput and can easily route 1Gbps up and down. It'll beat the Asus hands down when it comes to performance.

 

 


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  # 1795221 6-Jun-2017 11:05
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unless they sent me a faulty one, that was not the experience I had. Straight off the bat it was unable to hit 100/100, was more like 90/30 at its best, and that was on ethernet. The wifi signal was pitiful, I had to install a repeater in the hall so my daughter could get signal in her bedroom. With the Asus she could get signal without it, albeit not full strength, but the repeater fixed that, and it seemed to be continuing theme when googling too.

 

 


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