Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

75 posts

Master Geek

# 214903 2-Jun-2017 11:24
Send private message



I'm looking for advice on how to action the simple removal of our details from the White Pages residential directory.


Have been 'working' with the Orcon Service Desk in the Phillipines for the last couple of months on this and no result yet.


Originally requested back in March.  Have been on the Orcon-Yellow-Orcon merry-go-round ever since.  Yellow say only Orcon can do this despite it being their website publishing our data, against our wishes.


Each time I call the Orcon support person checks and says yes, it's on your file but has not been actioned yet, it takes two weeks.  When I explain this has been going on since March they 'flag it for escalation' which seems to do nothing at all.  I always ask for a follow-up email to confirm our conversation but these emails are promised but never sent.


It's frustrating and I hope someone here may have some advice to get this sorted.  Thanks in advance.

Create new topic
4316 posts

Uber Geek

  # 1793576 2-Jun-2017 11:31
Send private message

 Telecoms disputes resolution... file a complaint and it will be sorted, hopefully. 




Telephone directories, the last time I used one would be back around 2003. 



270 posts

Ultimate Geek


  # 1793582 2-Jun-2017 11:45
Send private message

Hi there,


Please send me a PM with your account details and I'll chase this up for you. Sorry for the hassle.






75 posts

Master Geek

  # 1793590 2-Jun-2017 11:54
Send private message

Thanks Cam - you've helped me more than once in the past :-)




PM on it's way to you...

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Disney+ streaming service confirmed launch in New Zealand
Posted 20-Aug-2019 09:29

Industry plan could create a billion dollar interactive games sector
Posted 19-Aug-2019 20:41

Personal cyber insurance a New Zealand first
Posted 19-Aug-2019 20:26

University of Waikato launches space for esports
Posted 19-Aug-2019 20:20

D-Link ANZ expands mydlink ecosystem with new mydlink Mini Wi-Fi Smart Plug
Posted 19-Aug-2019 20:14

Kiwi workers still falling victim to old cyber tricks
Posted 12-Aug-2019 20:47

Lightning Lab GovTech launches 2019 programme
Posted 12-Aug-2019 20:41

Epson launches portable laser projector
Posted 12-Aug-2019 20:27

Huawei launches new distributed HarmonyOS
Posted 12-Aug-2019 20:20

Lenovo introduces single-socket servers for edge and data-intensive workloads
Posted 9-Aug-2019 21:26

The Document Foundation announces LibreOffice 6.3
Posted 9-Aug-2019 16:57

Symantec sell enterprise security assets for US$ 10.7 billion to Broadcom
Posted 9-Aug-2019 16:43

Artificial tongue can distinguish whisky and identify counterfeits
Posted 8-Aug-2019 20:20

Toyota and Preferred Networks to develop service robots
Posted 8-Aug-2019 20:11

Vodafone introduces new Vodafone TV device
Posted 7-Aug-2019 17:16

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.