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107 posts

Master Geek


  Reply # 132204 20-May-2008 22:13
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IMHO I don't think skype will work at all  with the way Orcon are shaping/altering/ delaying traffic:(
Trying to download an update to Nero at the moment and I'm getting a massive 6Kbytes per second. Thats dial up speeds.

To add insult to injury I got a massively expensive mailout from Orcon trying to get my to sign up to their LLU services... I don't think that I'll be taking them up on their offer.

73 posts

Master Geek


  Reply # 132269 21-May-2008 10:02
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uswest.battle.net still has connectivity problems as of 2 months ago. is there any updates tsalman?

 
 
 
 




15 posts

Geek


  Reply # 132323 21-May-2008 13:48
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Hi again everyone. Further changes were made last night (well, this morning - between 1am and 3am). From our testing this has further improved things, although feedback from yourselves and our other customers is still the best gauge we have of actual performance. In particular, changes should improve:

 - HTTP downloads
 - VoIP traffic such as ventrilo
 - Gaming traffic such as second life

Again - I'd like to hear feedback, good and bad, about these changes and what impact they've had on performance. Please post links to specific files if you can.

cheers
thomas

--
CTO
Orcon Internet Ltd

482 posts

Ultimate Geek
+1 received by user: 7


  Reply # 132377 21-May-2008 18:28

OK, Yes it does look like you have fixed some of the speed issues, but not all, these are still downloading at 30-70KB/s

And will download at about 300-400KB/s thou a US proxy.

 

This is one of the sites which are still slow: (100-300KB/s the speeds moves around alot, might just be the server)

http://mirror.3fl.net.au/pub/fedora/linux/releases/9/Fedora/i386/iso/Fedora-9-i386-DVD.iso

Traceroute has started ...

 

traceroute to http://mirror.3fl.net.au/ (208.67.219.132), 64 hops max, 40 byte packets

 1  10.10.1.1 (10.10.1.1)  6.880 ms  1.266 ms  4.549 ms

 2  60.234.8.18 (60.234.8.18)  25.780 ms  24.424 ms  25.751 ms

 3  * * *

 4  ge-2-2-0.gw4.akl1.asianetcom.net (203.192.166.69)  26.576 ms  74.110 ms  23.237 ms

 5  gi9-3.gw1.akl1.asianetcom.net (202.147.55.209)  23.151 ms  26.486 ms  29.215 ms

 6  po2-0.gw1.lax1.asianetcom.net (202.147.61.189)  151.632 ms  151.525 ms  149.601 ms

 7  po0-1-0.gw3.lax1.asianetcom.net (202.147.61.202)  149.038 ms  168.479 ms  152.211 ms

 8  gi1-20.mpd01.lax05.atlas.cogentco.com (154.54.13.53)  183.092 ms  153.185 ms  155.463 ms

 9  vl3490.ccr02.lax01.atlas.cogentco.com (154.54.6.189)  151.094 ms vl3492.mpd01.lax01.atlas.cogentco.com (154.54.3.9)  151.576 ms vl3491.ccr02.lax01.atlas.cogentco.com (154.54.3.141)  150.608 ms

10  te4-1.ccr02.sjc01.atlas.cogentco.com (154.54.5.69)  194.733 ms te4-1.mpd01.sjc01.atlas.cogentco.com (154.54.6.30)  361.431 ms te4-1.ccr02.sjc01.atlas.cogentco.com (154.54.5.69)  226.234 ms

11  te9-3.mpd01.sfo01.atlas.cogentco.com (154.54.2.53)  164.554 ms  165.851 ms te2-1.ccr02.sfo01.atlas.cogentco.com (154.54.1.129)  170.218 ms

12  vl3490.mpd01.sjc04.atlas.cogentco.com (154.54.2.166)  198.815 ms te4-4.mpd01.sjc04.atlas.cogentco.com (154.54.7.174)  160.750 ms  162.585 ms

13  38.104.140.46 (38.104.140.46)  165.137 ms  167.474 ms  184.862 ms

14  * * *

15  * * *

16  * * *

17  * * *

18  * * *

19  *

 

 

 

Here is a trace route of the "www.adriels.com" site which is still slow too: (0-35KB/s with out proxy. With proxy goes at about 300-400KB/s

http://www.adriels.com/files/Foot-Steps-of-a-Clone.mov

 

Traceroute has started ...

 

traceroute to http://www.adriels.com/files/Foot-Steps-of-a-Clone.mov (208.67.219.132), 64 hops max, 40 byte packets

 1  10.10.1.1 (10.10.1.1)  2.620 ms  5.176 ms  1.569 ms

 2  60.234.8.18 (60.234.8.18)  26.717 ms  25.285 ms  32.897 ms

 3  * * *

 4  ge-2-2-0.gw4.akl1.asianetcom.net (203.192.166.69)  29.883 ms  28.404 ms  26.491 ms

 5  gi9-3.gw1.akl1.asianetcom.net (202.147.55.209)  23.129 ms  25.334 ms  26.151 ms

 6  po2-0.gw1.lax1.asianetcom.net (202.147.61.189)  150.065 ms  152.881 ms  152.230 ms

 7  po0-1-0.gw3.lax1.asianetcom.net (202.147.61.202)  150.597 ms  150.836 ms  151.357 ms

 8  gi1-20.mpd01.lax05.atlas.cogentco.com (154.54.13.53)  150.873 ms  152.224 ms  151.888 ms

 9  vl3493.mpd01.lax01.atlas.cogentco.com (154.54.6.229)  157.790 ms vl3491.ccr02.lax01.atlas.cogentco.com (154.54.3.141)  151.864 ms vl3492.mpd01.lax01.atlas.cogentco.com (154.54.3.9)  150.856 ms

10  te4-1.mpd01.sjc01.atlas.cogentco.com (154.54.6.30)  184.842 ms te4-1.ccr02.sjc01.atlas.cogentco.com (154.54.5.69)  193.203 ms te4-1.mpd01.sjc01.atlas.cogentco.com (154.54.6.30)  185.957 ms

11  te2-1.ccr02.sfo01.atlas.cogentco.com (154.54.1.129)  160.307 ms  161.755 ms te9-3.mpd01.sfo01.atlas.cogentco.com (154.54.2.53)  160.877 ms

12  te4-4.mpd01.sjc04.atlas.cogentco.com (154.54.7.174)  161.733 ms vl3490.mpd01.sjc04.atlas.cogentco.com (154.54.2.166)  194.523 ms  195.787 ms

13  38.104.140.46 (38.104.140.46)  184.819 ms  160.701 ms  163.044 ms

14  * * *

15  * * *

16  * * *

17  * * *

18  * * *

19  * * *

20  * * *

 

 

And here is one that works Finnish (was downloading at 400KB/s but dropped for a bit but came back up to 400KB/s) It's probably just a dropping a bit because it's on peak time....

http://chuangtzu.acc.umu.se/pub/mozilla.org/firefox/releases/2.0.0.14/mac/en-US/Firefox%202.0.0.14.dmg

Traceroute has started ...

 

traceroute to http://chuangtzu.acc.umu.se/pub/mozilla.org/firefox/ (208.67.219.132), 64 hops max, 40 byte packets

 1  10.10.1.1 (10.10.1.1)  2.200 ms  4.594 ms  4.299 ms

 2  60.234.8.18 (60.234.8.18)  24.619 ms  26.603 ms  24.930 ms

 3  * * *

 4  ge-2-2-0.gw4.akl1.asianetcom.net (203.192.166.69)  24.426 ms  23.639 ms  26.841 ms

 5  gi9-3.gw1.akl1.asianetcom.net (202.147.55.209)  23.514 ms  28.244 ms  24.506 ms

 6  po2-0.gw1.lax1.asianetcom.net (202.147.61.189)  149.509 ms  151.430 ms  150.971 ms

 7  po0-1-0.gw3.lax1.asianetcom.net (202.147.61.202)  150.139 ms  150.174 ms  156.139 ms

 8  gi1-20.mpd01.lax05.atlas.cogentco.com (154.54.13.53)  155.492 ms  150.559 ms  152.587 ms

 9  vl3491.ccr02.lax01.atlas.cogentco.com (154.54.3.141)  154.139 ms vl3493.mpd01.lax01.atlas.cogentco.com (154.54.6.229)  151.708 ms vl3490.ccr02.lax01.atlas.cogentco.com (154.54.6.189)  245.022 ms

10  te3-1.ccr02.sjc01.atlas.cogentco.com (154.54.5.185)  202.791 ms te3-1.mpd01.sjc01.atlas.cogentco.com (154.54.5.181)  189.926 ms te3-1.ccr02.sjc01.atlas.cogentco.com (154.54.5.185)  185.094 ms

11  te9-3.mpd01.sfo01.atlas.cogentco.com (154.54.2.53)  164.090 ms  168.597 ms te2-1.ccr02.sfo01.atlas.cogentco.com (154.54.1.129)  165.053 ms

12  vl3490.mpd01.sjc04.atlas.cogentco.com (154.54.2.166)  197.870 ms te4-4.mpd01.sjc04.atlas.cogentco.com (154.54.7.174)  164.872 ms  166.482 ms

13  38.104.140.46 (38.104.140.46)  167.165 ms  161.154 ms  160.129 ms

14  * * *

15  * * *

16  * * *

17  * * *

18  *


160 posts

Master Geek


  Reply # 132387 21-May-2008 19:09
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thanks Thomas for your help!

generally speaking my HTTP speeds are about 10-20 times faster now except for these 2:

zshare.net
sendspace.com

both get 50kbps or lower!

2404 posts

Uber Geek
+1 received by user: 278

Trusted

  Reply # 132390 21-May-2008 20:01
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Does orcon use a Transperent Web Cache to help speed things up or are those days gone?



15 posts

Geek


  Reply # 132407 21-May-2008 21:12
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DjShadow: Does orcon use a Transperent Web Cache to help speed things up or are those days gone?


Nope. Orcon hasn't operated a web cache for many years. The extremely minor gains they deliver don't offset the issues they tend to introduce.

cheers
thomas

107 posts

Master Geek


  Reply # 132418 21-May-2008 21:38
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Things are looking better at my end.
The nero update that last night would only download at 6kbytes per second came down at 612kbytes per sec, a 100x improvement.

Thanks for the ongoing work.

Update: I spoke to soon. Still can't sustain a 64kbit stream from the BBC replay radio site (drops to 32kbits) and youtube is unusable. Tracert below.

BBC
Tracing route to 212.58.252.3 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms wrt54g [172.17.17.254]
2 9 ms 8 ms 8 ms 60.234.8.17
3 * * * Request timed out.
4 8 ms 8 ms 7 ms ge-2-2-0.gw4.akl1.asianetcom.net [203.192.166.69]
5 7 ms 8 ms 7 ms gi9-3.gw1.akl1.asianetcom.net [202.147.55.209]
6 137 ms 136 ms 137 ms po8-3.gw1.sjc1.asianetcom.net [202.147.55.206]
7 320 ms 320 ms 321 ms 83.245.126.93
8 320 ms 320 ms 319 ms 212.58.238.153
9 321 ms 321 ms 321 ms te12-1.hsw1.cwwtf.bbc.co.uk [212.58.239.234]
10 311 ms 310 ms 311 ms 212.58.252.3

Trace complete.


21 posts

Geek


  Reply # 132561 22-May-2008 15:57
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It is intolerable, and a borderline breach of fair trading standards to have these problems on Orcon's network, but advertise on your status page that no problems exist.

It is a matter of fact that international downloads are being and/or have been seriously throttled.

I tried downloading Windows XP Service Pack 3 - and was getting 7Kbytes/sec. The file was an .exe. Downloading the file to a VPS hosted in the states under my control took only a minute or so.

I made two copies of the file. One named sp3.exe, the other just sp3.

Using wget, the sp3.exe was downloading at 7KB/s, while just sp3, was downloading at 190KB/s.

Clearly, one of your black box bandwidth management toys is deliberately inspecting, and manipulating my data transfers.

I have no fundalmental problem with this. I have a serious problem with your status page being completely inaccurate.

Question. Do your technical team update the status page - or should I offer a guess that it is your marketing team instead?


107 posts

Master Geek


  Reply # 132632 22-May-2008 21:36
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please sort your SH?T out!
I'm trying to look at a clip on youtube.
7.5Kbytes thruput is pathetic.

Seriously, this is not a service I'm prepared to pay for.

Any body interested in suspending payments until Orcon getthere sh?t together ?


462 posts

Ultimate Geek
+1 received by user: 52

Subscriber

Reply # 132635 22-May-2008 21:48
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I guess you have to pick your battles. Me, I just signed up with another ISP today. Far simpler than refusing to pay.

I telecommute with a Florida-based company, and I just can't keep making excuses for my lower productivity. So I have to ditch Orcon just to stay productive.





Jonathan Mosen

 

Mosen Consulting, for advice on web and app accessibility

 

http://mosen.org

107 posts

Master Geek


  Reply # 132639 22-May-2008 21:56
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The only thing keeping me here at the moment is having a static IP.
I'm looking for another ISP that can give me fs/fs with a static IP. And yes Iam prepared to pay the $20 surcharge most ISPs charge for  a static IP (I need it for work) . This is really got beyond a joke.

462 posts

Ultimate Geek
+1 received by user: 52

Subscriber

Reply # 132644 22-May-2008 22:11
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The static IP issue was a factor for me too, but in the end, I figured using a dynamic DNS client like DNS4me, DNS2go or similar was a sacrifice I would make for decent Internet.




Jonathan Mosen

 

Mosen Consulting, for advice on web and app accessibility

 

http://mosen.org

107 posts

Master Geek


  Reply # 132651 22-May-2008 22:30
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We have fairly strict rules regarding inbound vpns for support people and they require static IPs.
The annoying thing is that the vpn works very well, its just anything on the net that involves streaming media or downloading executable content is complete crap. IMHO Orcon is being overzealous in their bandwidth shaping.

Time  to abandon ship I think and  find another ISP.
Annoying as I've been with Orcon for over 2 year now and it will be quite inconvient but their service really is crap at the moment.

482 posts

Ultimate Geek
+1 received by user: 7


  Reply # 132657 22-May-2008 22:35

Yes it sure would be nice to get some more updates on this from Orcon, Orcon is acting as if they don't exist they just accept our payments and leave us with crap internet speeds, no updates on there site no nothing :(

And trust me if I could I would of left Orcon over 2 weeks ago but my dad seems to like giving away his money for nothing! :( (really just because he doesn't use the internet much and we have a 1 year free phone line with them, but they are ripping us off on internet bills!!!)

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