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150 posts

Master Geek
+1 received by user: 1


  Reply # 156703 13-Aug-2008 21:02
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duncanblair:
The guys are reasonably confident things should be fixed overnight, however as with all technological faults this is a best guess. Whatever the outcome of tonights work I will let you guys know in the morning.


Nope, my internet is worse than ever, took 10mins to load geekzone. Sigh. This is so frustrating.

107 posts

Master Geek


  Reply # 156712 13-Aug-2008 21:20
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I agree. This is the worst performance I've had on Orcon...



and this is on a Platinum+ plan.



Modem is syncing at



DSL Status: UP

DSL Modulation Mode: ADSL2+

DSL Path Mode: INTERLEAVED

Downstream Rate: 18893 Kbps

Upstream Rate: 1020 Kbps

Downstream Margin: 6 db

Upstream Margin: 12 db

Downstream Line Attenuation: 21

Upstream Line Attenuation: 10

Downstream Transmit Power: 21

Upstream Transmit Power: 12





 
 
 
 


248 posts

Master Geek

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  Reply # 156786 14-Aug-2008 08:57
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Hi guys,

Apologies for the lack of update yesterday, I am in a pretty remote location, so getting reliable net has been a challenge!

The guys did some work on Tuesday night, but obviously did not fully resolve the problem.

The hardware was going to be completely changed out last night, so we would hope to see improvement today. Would like to hear from anyone who is still experiencing problems.


38 posts

Geek


  Reply # 156846 14-Aug-2008 11:15
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To LA this morning.




To Auckland.


209 posts

Master Geek
+1 received by user: 17


  Reply # 156849 14-Aug-2008 11:23
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a

a

107 posts

Master Geek


  Reply # 156866 14-Aug-2008 12:40
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Definitly improved over yesterday



112 posts

Master Geek


  Reply # 156962 14-Aug-2008 16:32
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Worst it's ever been... Frown






150 posts

Master Geek
+1 received by user: 1


  Reply # 157125 15-Aug-2008 09:02
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My speed hugely improved last night, although I still had spikes between 7-9pm.  But not sustained slow speeds at least.


256 posts

Ultimate Geek
+1 received by user: 1


  Reply # 157157 15-Aug-2008 10:40
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This would be the worst speedtest performance I have had since being with Orcon on there Max/Max plan. WTF is going on ?





 

209 posts

Master Geek
+1 received by user: 17


  Reply # 157166 15-Aug-2008 11:16
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a

mm? :o

a

dan

862 posts

Ultimate Geek
+1 received by user: 69


  Reply # 157360 16-Aug-2008 09:58
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not fixed for me, and i havent had international problems prior to this week for months.




this, combined with my new LLU service been unreliable is starting to wear pretty thin

2917 posts

Uber Geek
+1 received by user: 414

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  Reply # 157603 17-Aug-2008 22:19
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Hmm.  I've got a pretty insulting result from Speedtest as well.  I've got a 3.6Mb sync rate(!!!) down, with a 1.0Mb sync rate up (that's if I force ADSL1.  If I let it sync at ADSL2+, it's a 1.0Mb down, 1.5Mb up sync!)



By contrast, here's my test against the Auckland server...



Combine with the static on my home line, and the "9-5 support" and I might just be availing myself of a switch back to Telecom (thanks to their insistence that their service is so great they don't need to lock you into contracts!)




I finally have fibre!  Had to leave the country to get it though.


248 posts

Master Geek

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  Reply # 157637 18-Aug-2008 09:07
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Kyanar:
Combine with the static on my home line, and the "9-5 support" and I might just be availing myself of a switch back to Telecom (thanks to their insistence that their service is so great they don't need to lock you into contracts!)


Hi Kyanar,

it sounds as though you may have a dodgy line given that you have static on it - this would be affecting your broadband performance, I would encourage you to log a fault.

Our support desk is open 8am - 10pm currently, not sure where you got the 9-5 from.

150 posts

Master Geek
+1 received by user: 1


  Reply # 157652 18-Aug-2008 10:22
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Did you get a new title/promotion, Duncan? :P

My connection is back to normal, praise the gods.


248 posts

Master Geek

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  Reply # 157717 18-Aug-2008 14:05
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pyronical:

Did you get a new title/promotion, Duncan? :P

My connection is back to normal, praise the gods.



I wondered how long it would be before someone noticed :)

Yeah, moved my focus a bit from product management to communications - already spend half my day on here talking to you guys ;)

Still babysitting the product management role at the moment, and will still be on here as one of your points of contact.

Glad to hear your connection is back to normal.

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