Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56
248 posts

Master Geek

Trusted

  # 163254 9-Sep-2008 10:52
Send private message

A couple of things to address here:

1. Lack of communication
I agree this is completely unacceptable. If you have logged a ticket and have not had a follow up to it in a reasonable time please feel free to message me with the ticket ID and I will be happy to get the right people on it. This is a concern for me, and I am going to raise it internally.

2. Performance issues
Because of the varied reports that are appearing in this thread it is unlikely that this is a network wide issue. If there is a specific type of application or traffic that you are having problems with please send us an email and let us know.

3. Unbundling the South Island
I have no idea who you were talking to that said that we would unbundle the whole of the South Island by the end of the year. We would love to do that, but unfortunately it is just not possible. We are currently unbundling as fast as we are able to.

258 posts

Ultimate Geek


  # 163358 9-Sep-2008 19:08
Send private message

HOLD THE PHONE ! STOP THE PRESS ! DUNCAN ! DUNCAN! DUNCAN !
My Orcon Speeds are back to what they were 5 months ago!!!!!!!!!! Finally!!! What happened Duncan? I haven't had a connection like this for 5 months! I'm very happy tonight. At around 4:25 Tuesday afternoon...my internet connection went out for about 3 or 4 minutes. When I did get connected I noticed how fast the web-pages were opening up...just like the good ole Orcon days. I thought crikey steve...I better give this thing a speedtest to Chicago where my gaming Server is located.....LOOK !
LOOK!

I wasn't quite convinced so I plugged in my Joystick and off I went to Chicago and WOW!Cool I remember this feeling! NO LATENCY! I said... NO LATENCY! and my ping was back where it used to be at 204, 205, and peaked no higher than 210. AWESOME ORCON ! I only hope this can continue for ever now!  Duncan can you enlighten me as to what you did to your staff??? Hope they are alright.Sealed Whatever you did I'm back! Thank You.

Regards
Happy BazNZ




 


 
 
 
 


46 posts

Geek


  # 163360 9-Sep-2008 19:32
Send private message

I'm still disconnecting like no tomorrow.

33 posts

Geek


  # 163366 9-Sep-2008 20:01
Send private message

Wish I could say the same, but my Warhammer online gaming's still crap. They have servers all over the world, play mostly on the Australians servers. The lag will start on the dot about 7.30pm and lasts till 10.30pm. Sigh... Won't even try ventrillo tonight either... Confirmed that it is not a problem with the game servers (tried all of them and same results), definitely a problem with Orcon's network.

596 posts

Ultimate Geek


  # 163375 9-Sep-2008 21:06
Send private message

I too am having international speed issues,
I mention rapidshare (premium) as a reference below, but also with international gaming is causing issues with pings (Battlefield Heroes Beta)

I also know of people who have logged tickets with no reply or extemely delayed with a standard response that theres no issue because they test the network during offpeak and dont find a fault

End of July (Peak time):



And this is all i can get recently (last few weeks)

248 posts

Master Geek

Trusted

  # 163454 10-Sep-2008 10:28
Send private message

dreamtype: I'm still disconnecting like no tomorrow.


If you are disconnecting a lot (i.e. more than 4-5 times a day) it is likely to be a line fault. I would strongly encourage you to call us, or send us an email. (Apologies if you already have and I am pointing out the obvious).

6 posts

Wannabe Geek


  # 163464 10-Sep-2008 10:58
Send private message

duncanblair:
dreamtype: I'm still disconnecting like no tomorrow.


If you are disconnecting a lot (i.e. more than 4-5 times a day) it is likely to be a line fault. I would strongly encourage you to call us, or send us an email. (Apologies if you already have and I am pointing out the obvious).


duncan.I already did call(I have more than 9times a day)and they said it was a problem that HOME HUB TEAM gona adressed(since I use homehub) and take my cell number but never called back.
just wondering,is the HOME HUB TEAM really exist?or it just an excuse?:confused:
*and sorry if this is a bit noob,but how do I know my fault ticket?*

 
 
 
 


258 posts

Ultimate Geek


  # 163506 10-Sep-2008 15:27
Send private message

BazNZ: HOLD THE PHONE ! STOP THE PRESS ! DUNCAN ! DUNCAN! DUNCAN !
My Orcon Speeds are back to what they were 5 months ago!!!!!!!!!! Finally!!! What happened Duncan? I haven't had a connection like this for 5 months! I'm very happy tonight. At around 4:25 Tuesday afternoon...my internet connection went out for about 3 or 4 minutes. When I did get connected I noticed how fast the web-pages were opening up...just like the good ole Orcon days. I thought crikey steve...I better give this thing a speedtest to Chicago where my gaming Server is located.....LOOK !
LOOK!

I wasn't quite convinced so I plugged in my Joystick and off I went to Chicago and WOW!Cool I remember this feeling! NO LATENCY! I said... NO LATENCY! and my ping was back where it used to be at 204, 205, and peaked no higher than 210. AWESOME ORCON ! I only hope this can continue for ever now! Duncan can you enlighten me as to what you did to your staff??? Hope they are alright.Sealed Whatever you did I'm back! Thank You.

Regards
Happy BazNZ


Now I checked my Line speed etc. on Monday and got this result.....


After my increased speed on Tuesday I did it again and got this result.....

Now my question is...What has changed? Comparing these results shows me a big reduction in the Noise Margin. I have also noticed it states my Line Mode is ADSL2+ ???? I don't have ADSL2+ I live in Hamilton! What does all this stuff mean? Also the Chorus vans look like they have finished installing the roadside cabinet on my street corner...Could this have had an affect on better speeds and less latency?? Whatever happened yesterday fixed my Orcon problem which has persisted for the last 5 months. I would like to know why I have been through so much un-happiness these past months then all of a sudden its all perfect again!

Regards
BazNZ




 


150 posts

Master Geek


  # 163516 10-Sep-2008 15:43
Send private message

engty: Wish I could say the same, but my Warhammer online gaming's still crap. They have servers all over the world, play mostly on the Australians servers. The lag will start on the dot about 7.30pm and lasts till 10.30pm. Sigh... Won't even try ventrillo tonight either... Confirmed that it is not a problem with the game servers (tried all of them and same results), definitely a problem with Orcon's network.


Strange.  I am playing Warhammer beta and I get incredibly good speeds even during peak, no lag at all.  And my australian based ventrillo is perfect.  Auckland CBD exchange. ADSL2+/LLU.

217 posts

Master Geek


  # 163525 10-Sep-2008 16:16
Send private message

duncanblair:
dreamtype: I'm still disconnecting like no tomorrow.


If you are disconnecting a lot (i.e. more than 4-5 times a day) it is likely to be a line fault. I would strongly encourage you to call us, or send us an email. (Apologies if you already have and I am pointing out the obvious).


When people are getting disconnected from games, ventrilo (like myself), our internet connection isn't getting disconnected, so it isn't related to a line fault at all.

dan

1123 posts

Uber Geek

Lifetime subscriber

  # 163540 10-Sep-2008 17:33
Send private message


Now my question is...What has changed? Comparing these results shows me a big reduction in the Noise Margin. I have also noticed it states my Line Mode is ADSL2+ ???? I don't have ADSL2+ I live in Hamilton!


Just because your not on Orcon LLU doesnt mean you cant get ADSL2+, Telecom is upgrading most exchanges to ADSL2, yours would be one of them



What does all this stuff mean? Also the Chorus vans look like they have finished installing the roadside cabinet on my street corner...Could this have had an affect on better speeds and less latency??



Doubtful, if there was a cabinet on your street and you were hooked into it, you would be doing alot better than 50db attn and would have a much faster dsl sync


46 posts

Geek


  # 163576 10-Sep-2008 19:32
Send private message

My lines are fine, I just disconnect ALOT(from software,i dont actually get disconnected from the internet.. just my applications..mainly games,msn,ventrilo..) at peak times, basically from 7pm to about 10.30pm, I really really cant do anything internationally.

This is what i get during peak times a.k.a mass lag and disconnections etc.



other than that i usually get about 3mb-2mb when it isnt peak.

35 posts

Geek


  # 163584 10-Sep-2008 19:48
Send private message

dreamtype: My lines are fine, I just disconnect ALOT(from software,i dont actually get disconnected from the internet.. just my applications..mainly games,msn,ventrilo..) at peak times, basically from 7pm to about 10.30pm, I really really cant do anything internationally.

This is what i get during peak times a.k.a mass lag and disconnections etc.



other than that i usually get about 3mb-2mb when it isnt peak.


Here's a speedtest I just did which should be a good contrast to yours... same server... just minutes apart.

There must be issues with your line because I have nothing special here... just  plain ADSL and 128up/FSdown and I am speedtesting slow at the moment but not THAT slow.





Saying that though... I'm streaming Youtube with no problems so my international speed isn't all that sad.

33 posts

Geek


  # 163597 10-Sep-2008 20:19
Send private message

pyronical:
engty: Wish I could say the same, but my Warhammer online gaming's still crap. They have servers all over the world, play mostly on the Australians servers. The lag will start on the dot about 7.30pm and lasts till 10.30pm. Sigh... Won't even try ventrillo tonight either... Confirmed that it is not a problem with the game servers (tried all of them and same results), definitely a problem with Orcon's network.


Strange.  I am playing Warhammer beta and I get incredibly good speeds even during peak, no lag at all.  And my australian based ventrillo is perfect.  Auckland CBD exchange. ADSL2+/LLU.


Strange indeed, still crap tonight in Birkdale. Sigh.



33 posts

Geek


  # 163600 10-Sep-2008 20:23
Send private message

This is what I am getting on Orcon's Zeroshock in Birkdale:



1 | ... | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 | 55 | 56
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51


Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.