Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Zub



147 posts

Master Geek
+1 received by user: 3


Topic # 22398 27-May-2008 12:12
Send private message

Just moving this out of the other International Speeds thread which is becoming a catch-all discussion about everything.

This is a technical support thread for Orcon to ask it's customers for data or specific feedback.
So please no generic comments about Orcon or your frustrations. It just distracts from the business of deducing cause and effect. Thanks :)


Synopisis
* It appears that two way streaming services/applications are not recieving a stable rate of latency during peak hours, for Orcon customers.

Behaviours observed...
1) Gamers getting lag spikes during play. In-game latency meters swinging from 200ms to 10,000ms ping. Doesn't necessarily relate to in-game activity (meter can jump when players are inactive with no environmental changes occuring)
2) Some disconnection from game servers following extended lag periods (prob just server rejecting due to percieved no-reply)
3) Voice software (Ventrillo, Teamspeak, Skype) across all sorts of servers getting delays, broken speech, and conversation lag of 1-3 minuutes.
4) Video conferencing software (only heard of Skype so far) experiencing same issue as in point 2.

Issues have been reported by...
1) Orcon customers on both 'new' and old plans
2) I have seen some similar complaints from Xnet customers, but not as many
3) Many Kiwis on alternative ISPs using these same services report having no problems at all.

Discussions in play that might be useful (threads)
1) Geekzone (of course). This very thread :)
2) GP forums. http://www.gpforums.co.nz/showthread.php?s=8e551316b2d072843c349438ca53566d&postid=5154188#post5154188
Pyronical is heading up a great effort to collate traceroute information if that is helpful to you. There are other GP threads but this seems the most constructive.
3) NZDSL. http://www.nzdsl.co.nz/PNphpBB2-viewtopic-t-313-start-15-sid-045b9a3b226b1c4efc370efde05af1b5.phtml
Introduces Teamspeak as also experiencing the same issues
4) http://www.gpforums.co.nz/thread/315439/?s=570f7d5d66946fa7c39fae1a9a2a96ea
5) http://forums.ageofconan.com/showthread.php?t=24556  AoC latency spikes appear to be widespread across ISPs and countries, so may not be suitable for analysis in this thread.
5) <>

Let us know how we can best help out with testing and feedback through this particular thread, and we'll do our best to cross post and bring everyone together get get whatever data you need.

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3

Zub



147 posts

Master Geek
+1 received by user: 3


  Reply # 133539 27-May-2008 12:14
Send private message

Originally posted by tsalmen (Thomas, the Chief Technical Officer at Orcon) - 26 May 21:49

For users who are seeing high latency to WoW servers, it would help to know exactly which ones. E.g. while ingame run a netstat and post the IP address of the server you're connected to (it'll be on port 3724). Would be good to see a trace to that specific address as well.

cheers
thomas

Zub



147 posts

Master Geek
+1 received by user: 3


  Reply # 133540 27-May-2008 12:15
Send private message

Noob guide to Netstat (cause I'm a noob and had have never done it before. Lemmee know if any corrections.)

1) Click Start
2) Launch command window
- XP: click run, type command, press okay
- Vista: search for command and choose it
-> Not sure about Mac or Linux soz
3) Type netstat whist WoW is running
4) Look down the list under heading 'Foreign Address' for a bunch of numbers with 3724 at the end after a colon (this will be WoW). Do the same with other programs running, should be able to guess which is which.

Instructions -> When you post please list: Your Orcon plan | The netstat address | Latency experienced
I'll compile for convenience

Results compilation (updated 23.06.08 07:30pm):

World of Warcraft
  • Zub | Platinum+ | 12-129-225-12:3724 | 518ms
  • Mattosaur4 | ?? | 12.129.233.99:3724 | 200-400ms
  • brookz | ADSL2 | ?? |during peak hours any games are unplayabe all the way upto 12am
  • Name | Plan | address | latency

Age of Conan
  • Zub | Platinum+ | 208.82.194.5:7038 | 9583ms
  • Pyronical | Something+ | 208.82.194.1 | ~9000ms - 55000ms (from GP fourms "ping is consistantly around 245ms or so, even when I have the game running which shows 9000+"
  • Ipeditor | ?? | 208.82.194.9:7042 | ??
  • Sp00k | ?? | 208.82.194.9 & 208.82.194.5 | dropouts
  • Drac | ?? | 208.82.194.5 | "red latency bar"
  • Jekkyl | ?? | ?? | ??
  • Name | Plan | address | latency

Ventrillo
  • Zub | Platinum+ | CHROMIUM:12438  (not sure bout this. Vent IP from GUI is 69.12.97.70) | Umm, how to tell latency? But yeah unuseable.
  • Mattosaur4 | ?? | chromium.typefrag.com:30312 | unuseable
  • Rambaldi | ?? | ?? | conversation 45 seconds behind real world
  • thomasz | ?? | ?? | ??
  • Jekkyl | ?? | ?? | ??
  • brookz | ?? | ?? | unable to use vent for over 3 months
  • dreamtype | ?? | ?? | same problem with vent and some other games e.g warcraft III(3)
  • Name | Plan | address | latency
Teamspeak
  • BazNZ | Platinum+ | ?? | hard to connect and instant D/C's
  • Name | Plan | address | latency


Noob guide to Tracert (stolen directly from Pyros post on GP forums!)

In the same command box type "tracert XXX.XX.XXX.X" and press enter
X's will be replaced with the address you got during the Netstat. Can leave the port off the end (the bit from ':' onwards)

 
 
 
 


Zub



147 posts

Master Geek
+1 received by user: 3


  Reply # 133541 27-May-2008 12:16
Send private message

Posted by mattosaur4 26 May 21:21

I haven't done much testing into International speeds as most of my random problems have been drastic i.e. sites like www.amazon.com have taken 40 secs to come up.  Things like only getting 30 Kbps instead of an expected 100 Kpbs when downloading I've just lived with.  I've also been away for a week and just home today.  Ventrillo is still unusable and WoW latency is currently at 390-500ms (US Server).  I was able to watch some Trailers on the Apple site with minimal waiting which hasn't been the case for about 6 weeks & downloading a 20mb file was running around 100k instead of 82bytes a sec which I got at one point 2 weeks ago.

I had my first problems with World of Warcraft (US Server) round about 10 March 08.  It was a period of bad latency jumping from 300-10000ms for about 10 days.  It was then fine for about 3 weeks and that's when Ventrilo became unusable and has been ever since.  My in-game latency of late has been Ok at around 200-500 and hasn't jumped that much.  I can also use the in-game voice service with minimal lag. 

As far as I know Ventrillo uses 1 TCP Port and 2 UDP ports & since v3 they seem to be next available / randomly chosen.  TCPView shows the following from 3 seperate times I had it open.  No firewall or other apps are blocking the traffic & I've tried other machines.

Ventrilo.exe:3592 UDP matts:1150 *:*  
Ventrilo.exe:3592 UDP matts:1151 *:*  
Ventrilo.exe:3592 TCP matts.home:1506 chromium:30312 ESTABLISHED

Ventrilo.exe:3516 TCP matts.home:3273 chromium.typefrag.com:30312 ESTABLISHED 
Ventrilo.exe:3516 UDP matts:3270 *:*  
Ventrilo.exe:3516 UDP matts:3271 *:* 

Ventrilo.exe:2260 UDP matts:3254 *:*  
Ventrilo.exe:2260 UDP matts:3255 *:*  
Ventrilo.exe:2260 TCP matts.home:3266 chromium.typefrag.com:30312 ESTABLISHED

If I can provide any further info to help with this Duncan or Thomas please let me know.

Zub



147 posts

Master Geek
+1 received by user: 3


  Reply # 133542 27-May-2008 12:17
Send private message

posted by Zub 26 May 22:36

WoW

Tracing route to 12-129-225-12.attens.net [12.129.225.12]over a maximum of 30 hops:
  1     1 ms     1 ms     1 ms  192.168.2.1
  2    19 ms    21 ms    20 ms  60.234.8.18
  3    18 ms    19 ms    18 ms  ge-0-3-0-200.cr1.nct.orcon.net.nz [60.234.9.1]
  4    18 ms    19 ms    20 ms  ge-2-2-0.gw4.AKL1.asianetcom.net [203.192.166.69]
  5    19 ms    18 ms    18 ms  gi9-3.gw1.akl1.asianetcom.net [202.147.55.209]
  6   208 ms   210 ms   209 ms  po0-0.gw1.sjc1.asianetcom.net [202.147.50.129]
  7   208 ms   208 ms   210 ms  12.126.40.25
  8   180 ms   182 ms   182 ms  tbr1.sffca.ip.att.net [12.122.81.102]
  9   179 ms   179 ms   179 ms  cr1.sffca.ip.att.net [12.122.19.25]
 10   178 ms   179 ms   179 ms  cr1.la2ca.ip.att.net [12.122.3.122]
 11   179 ms   179 ms   179 ms  tbr1.la2ca.ip.att.net [12.122.19.146]
 12   178 ms   178 ms   178 ms  12.127.3.185
 13   179 ms   179 ms   179 ms  12.122.255.74
 14   179 ms   180 ms   179 ms  mdf001c7613r0003-gig-10-1.lax1.attens.net [12.129.193.242]
 15     *        *        *     Request timed out.
 [ 16-29 as above]
 30     *        *        *     Request timed out.
Trace complete.

AoC

Tracing route to 208.82.194.5 over a maximum of 30 hops
  1    <1 ms    <1 ms    <1 ms  192.168.2.1
  2    19 ms    19 ms    19 ms  60.234.8.18
  3     *       18 ms    18 ms  ge-0-3-0-200.cr1.nct.orcon.net.nz [60.234.9.1]
  4    19 ms    19 ms    17 ms  ge-2-2-0.gw4.akl1.asianetcom.net [203.192.166.69]
  5    17 ms    17 ms    18 ms  gi9-3.gw1.akl1.asianetcom.net [202.147.55.209]
  6   170 ms   170 ms   169 ms  po8-3.gw1.sjc1.asianetcom.net [202.147.55.206]
  7   170 ms   170 ms   169 ms  po1-0.gw2.sjc1.asianetcom.net [202.147.50.166]
  8   180 ms   179 ms   180 ms  unknown.Level3.net [64.152.102.57]
  9   192 ms   181 ms   180 ms  vlan99.csw4.SanJose1.Level3.net [4.68.18.254]
 10   192 ms   181 ms   180 ms  ae-94-94.ebr4.SanJose1.Level3.net [4.69.134.253]
 11   240 ms   252 ms   251 ms  ae-2.ebr4.NewYork1.Level3.net [4.69.135.186]
 12   249 ms   251 ms   252 ms  ae-94-94.csw4.NewYork1.Level3.net [4.69.134.126]
 13   249 ms   252 ms   251 ms  ae-91-91.ebr1.NewYork1.Level3.net [4.69.134.77]
 14   250 ms   252 ms   252 ms  ae-2.ebr1.Newark1.Level3.net [4.69.132.98]
 15   257 ms   246 ms   239 ms  ae-12-51.car2.Newark1.Level3.net [4.68.99.6]
 16   241 ms   241 ms   240 ms  IPSOFT-INC.car2.Newark1.Level3.net [4.79.190.126]
 17     *        *        *     Request timed out.
 [ 18-29 as above ]
 30     *        *        *     Request timed out.
Trace complete.


Ventrillo

Tracing route to CHROMIUM [69.12.97.70] over a maximum of 30 hops:
  1     1 ms     1 ms    <1 ms  192.168.2.1
  2    20 ms    19 ms    19 ms  60.234.8.18
  3    17 ms    18 ms    19 ms  ge-0-3-0-200.cr1.nct.orcon.net.nz [60.234.9.1]
  4    19 ms    19 ms    19 ms  ge-2-2-0.gw4.AKL1.asianetcom.net [203.192.166.69]
  5    20 ms    19 ms    18 ms  gi9-3.gw1.akl1.asianetcom.net [202.147.55.209]
  6   170 ms   170 ms   171 ms  po8-3.gw1.sjc1.asianetcom.net [202.147.55.206]
  7   170 ms   170 ms   170 ms  po0-0.gw2.sjc1.asianetcom.net [202.147.50.130]
  8   260 ms   181 ms   181 ms  ge-6-2-1.mpr1.sjc7.us.above.net [64.125.13.101]
  9   181 ms   182 ms     *     so-1-0-0.mpr2.sjc2.us.above.net [64.125.30.178]
 10   262 ms   268 ms   261 ms  so-1-0-0.mpr1.lga5.us.above.net [64.125.26.142]
 11   228 ms   228 ms   227 ms  so-0-0-0.mpr2.lga3.us.above.net [64.125.30.22]
 12   222 ms   222 ms   238 ms  208.184.48.181.speakeasy.net [208.184.48.181]
 13   255 ms   254 ms   254 ms  CHROMIUM [69.12.97.70]
Trace complete.

Zub



147 posts

Master Geek
+1 received by user: 3


  Reply # 133543 27-May-2008 12:17
Send private message

posted my mattosaur4 26 May 22:45

I'm currently playing on Bronzebeard (US Server) 12.129.233.99:3724

My Latency has been between 200-400ms which is fine for the last hour.

Tracert for reference

Tracing route to 12.129.233.99 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  RTA1025W.home [192.168.1.1]
  2    77 ms    75 ms    76 ms  60.234.8.18
  3    76 ms    75 ms    78 ms  ge-0-3-0-200.cr1.nct.orcon.net.nz [60.234.9.1]
  4    82 ms   159 ms    86 ms  ge-2-2-0.gw4.AKL1.asianetcom.net [203.192.166.69]
  5    81 ms    78 ms    81 ms  gi9-3.gw1.akl1.asianetcom.net [202.147.55.209]
  6   238 ms   235 ms   259 ms  po8-3.gw1.sjc1.asianetcom.net [202.147.55.206]
  7   224 ms   226 ms   214 ms  12.126.40.25
  8   202 ms   204 ms   200 ms  tbr1.sffca.ip.att.net [12.122.84.45]
  9   206 ms   205 ms   200 ms  cr2.sffca.ip.att.net [12.122.19.5]
 10   201 ms   205 ms   205 ms  cr2.la2ca.ip.att.net [12.122.31.133]
 11   206 ms   208 ms   249 ms  tbr2.la2ca.ip.att.net [12.122.19.214]
 12   223 ms   205 ms   218 ms  12.127.3.189
 13   207 ms   209 ms   217 ms  12.122.255.74
 14   209 ms   280 ms   215 ms  mdf001c7613r0004-gig-12-1.lax1.attens.net [12.129.193.246]
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.


and 1 to my Guild's Ventrillo Server chromium.typefrag.com:30312 (unusable all the time)

Tracing route to chromium.typefrag.com [69.12.97.70]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  RTA1025W.home [192.168.1.1]
  2    57 ms    55 ms    52 ms  60.234.8.18
  3    57 ms    54 ms    54 ms  ge-0-3-0-200.cr1.nct.orcon.net.nz [60.234.9.1]
  4    68 ms    55 ms    62 ms  ge-2-2-0.gw4.AKL1.asianetcom.net [203.192.166.69]
  5    58 ms    56 ms    59 ms  gi9-3.gw1.akl1.asianetcom.net [202.147.55.209]
  6   217 ms   217 ms   213 ms  po8-3.gw1.sjc1.asianetcom.net [202.147.55.206]
  7   181 ms   184 ms   183 ms  po1-0.gw2.sjc1.asianetcom.net [202.147.50.166]
  8   214 ms   211 ms   214 ms  ge-6-2-1.mpr1.sjc7.us.above.net [64.125.13.101]

  9   219 ms     *      231 ms  so-1-0-0.mpr2.sjc2.us.above.net [64.125.30.178]

 10   317 ms   325 ms   311 ms  so-1-0-0.mpr1.lga5.us.above.net [64.125.26.142]

 11   301 ms   305 ms   292 ms  so-0-0-0.mpr2.lga3.us.above.net [64.125.30.22]
 12   296 ms   297 ms   297 ms  208.184.48.181.speakeasy.net [208.184.48.181]
 13   305 ms   314 ms   308 ms  chromium.typefrag.com [69.12.97.70]

Trace complete.

Zub



147 posts

Master Geek
+1 received by user: 3


  Reply # 134249 29-May-2008 20:15
Send private message

Zub | Platinum+ | 12-129-225-12:3724 (WoW) | 875ms as at 8pm 29th May 2008

Tracing route to 12-129-225-12.attens.net [12.129.225.12]over a maximum of 30 hops:

  1     1 ms     1 ms    <1 ms  192.168.2.1
  2    20 ms    19 ms    20 ms  60.234.8.18
  3    18 ms    21 ms    32 ms  ge-0-3-0-200.cr1.nct.orcon.net.nz [60.234.9.1]
  4    19 ms    20 ms    19 ms  ge-2-2-0.gw4.akl1.asianetcom.net [203.192.166.69]
  5    19 ms    20 ms    18 ms  gi9-3.gw1.akl1.asianetcom.net [202.147.55.209]
  6   209 ms   213 ms   208 ms  po0-0.gw1.sjc1.asianetcom.net [202.147.50.129]
  7   210 ms   208 ms   208 ms  12.126.40.25
  8   178 ms   180 ms   179 ms  tbr1.sffca.ip.att.net [12.122.81.102]
  9   178 ms   178 ms   178 ms  cr1.sffca.ip.att.net [12.122.19.25]
 10   178 ms   179 ms   179 ms  cr1.la2ca.ip.att.net [12.122.3.122]
 11   180 ms   179 ms   179 ms  tbr1.la2ca.ip.att.net [12.122.19.146]
 12   177 ms   178 ms   178 ms  12.127.3.185
 13   179 ms   179 ms   181 ms  12.122.255.74
 14   179 ms   179 ms   179 ms  mdf001c7613r0003-gig-10-1.lax1.attens.net [12.129.193.242]
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     * etc...

Edit -> 8:30 and latency has been steadily going up (currently 1400). And yet...

That's pretty much full speed for me.

International is a bit weak at the moment, but still not a comparative ping and far from the worst download rate ever.


Interested to to know what is driving up latency in this application whilst speedtests seem to be holding steadyish.

107 posts

Master Geek


  Reply # 134589 31-May-2008 13:17
Send private message

I'm guessing they are shaping traffic so http, which is what the speedtest uses, gets priority over gaming traffic to give web browsing users a better experience until they get their intl capacity issues sorted.

10 posts

Wannabe Geek


  Reply # 134697 1-Jun-2008 00:18
Send private message

Hey - I'm getting bad latency for Age of Conan.  I've been chatting to someone on the AoC forums, who reckons they've got their ISP to fix the lag spike issue.  In their own words:

"Send an email to help@adam.com.au

They wont officially tell me exactly what was wrong but from what i understand and what little info i could get FC are doing something with Age of Conan that most games don't do, so they both needed to edit a few settings to allow the data to flow through without issues, its worth a shot!"

I'll try that above email address, though I doubt they'll do anything as I'm not a customer.  I'll try orcon support too.

Zub



147 posts

Master Geek
+1 received by user: 3


  Reply # 134698 1-Jun-2008 00:29
Send private message

Hi Ipeditor,

Orcon have asked us to collate some specific data that will help them to identify the cause of latency. Would you mind contributing your data too? See posts number 2 and 3 (reply #133540) for instructions.
If you find any other tips though from that support email then keen to hear about them too. Thanks :)

I other news... Orcon have announced that there are issues with International connections, and their website is now updated to say they are provisioning more international bandwidth next week. So that might resolve it soon.

Also, I'm playing AoC at the moment and latency seems better for me. I'm still getting spikes up to 10k, but they seem less frequent and don't last as long. I also recently forwarded port 7038 in my router which I think AoC uses. I don't think this should make any difference to latency, but never hurts to try I guess.

1054 posts

Uber Geek
+1 received by user: 71


  Reply # 134707 1-Jun-2008 07:09
Send private message

Well after dealing with slow downloads internationall (slower than dialup!) and not being able to play WoW during peak times.... The last straw hit this weekend when from 4pm Saturday onwards with constant disconnections and only being able to login to WoW for a couple of seconds at a time I've decided I've had enough listening to Orcon stating we'll have more international bandwidth next week... they've been saying that for quite sometime now.

Add to this their slack replies on email and when calling the helpdesk getting the "it'll be fixed next week" routine adds to a very frustrating experience. I should of stayed with Telecom. Atleat with Telecom if they had an issue they would front up and fix it in a timely manner and even offer credits...

Anyway google time to go find somewhere else to take my money and actually get what I am paying for.

10 posts

Wannabe Geek


  Reply # 135016 2-Jun-2008 19:36
Send private message

Hey there - here's the netstat data from my current session of Age of Conan.  I'm not sure which bits are relevant - I think the :7000s stuff.  During the time netstat was running, I got a lag spike (and got killed!)

I'll forward to Orcon support.  I've had a standard reply saying they'll look into congestion in my connection - but I don't think that's the issue.

Quite a few Orcon customers posting on the official AoC forums today - hopefully they'll all get in touch.


Active Connections

  Proto  Local Address          Foreign Address        State
  TCP    127.0.0.1:12080        user-PC:50188          ESTABLISHED
  TCP    127.0.0.1:12080        user-PC:50193          ESTABLISHED
  TCP    127.0.0.1:12080        user-PC:50617          ESTABLISHED
  TCP    127.0.0.1:12080        user-PC:50660          ESTABLISHED
  TCP    127.0.0.1:12080        user-PC:50662          ESTABLISHED
  TCP    127.0.0.1:12080        user-PC:50664          ESTABLISHED
  TCP    127.0.0.1:12080        user-PC:50668          ESTABLISHED
  TCP    127.0.0.1:12080        user-PC:50677          ESTABLISHED
  TCP    127.0.0.1:12080        user-PC:50684          ESTABLISHED
  TCP    127.0.0.1:12080        user-PC:50700          ESTABLISHED
  TCP    127.0.0.1:12080        user-PC:50705          TIME_WAIT
  TCP    127.0.0.1:12080        user-PC:50721          TIME_WAIT
  TCP    127.0.0.1:12080        user-PC:50723          TIME_WAIT
  TCP    127.0.0.1:12080        user-PC:50725          TIME_WAIT
  TCP    127.0.0.1:12080        user-PC:50729          TIME_WAIT
  TCP    127.0.0.1:12080        user-PC:50735          TIME_WAIT
  TCP    127.0.0.1:12080        user-PC:50738          ESTABLISHED
  TCP    127.0.0.1:50170        user-PC:50171          ESTABLISHED
  TCP    127.0.0.1:50171        user-PC:50170          ESTABLISHED
  TCP    127.0.0.1:50172        user-PC:50173          ESTABLISHED
  TCP    127.0.0.1:50173        user-PC:50172          ESTABLISHED
  TCP    127.0.0.1:50188        user-PC:12080          ESTABLISHED
  TCP    127.0.0.1:50193        user-PC:12080          ESTABLISHED
  TCP    127.0.0.1:50617        user-PC:12080          ESTABLISHED
  TCP    127.0.0.1:50660        user-PC:12080          ESTABLISHED
  TCP    127.0.0.1:50662        user-PC:12080          ESTABLISHED
  TCP    127.0.0.1:50664        user-PC:12080          ESTABLISHED
  TCP    127.0.0.1:50668        user-PC:12080          ESTABLISHED
  TCP    127.0.0.1:50677        user-PC:12080          ESTABLISHED
  TCP    127.0.0.1:50684        user-PC:12080          ESTABLISHED
  TCP    127.0.0.1:50697        user-PC:12080          TIME_WAIT
  TCP    127.0.0.1:50700        user-PC:12080          ESTABLISHED
  TCP    127.0.0.1:50704        user-PC:12080          TIME_WAIT
  TCP    127.0.0.1:50715        user-PC:12080          TIME_WAIT
  TCP    127.0.0.1:50717        user-PC:12080          TIME_WAIT
  TCP    127.0.0.1:50729        user-PC:12080          TIME_WAIT
  TCP    127.0.0.1:50738        user-PC:12080          ESTABLISHED
  TCP    192.168.1.2:50616      reserved-82:http       TIME_WAIT
  TCP    192.168.1.2:50618      a69:http               CLOSE_WAIT
  TCP    192.168.1.2:50661      ip-210-48-73-74:http   ESTABLISHED
  TCP    192.168.1.2:50665      ip-210-48-73-74:http   ESTABLISHED
  TCP    192.168.1.2:50678      ip-208-109-53-38:http  ESTABLISHED
  TCP    192.168.1.2:50699      cg-in-f164:http        CLOSE_WAIT
  TCP    192.168.1.2:50701      ip-208-109-53-38:http  ESTABLISHED
  TCP    192.168.1.2:50703      feeds:http             TIME_WAIT
  TCP    192.168.1.2:50709      www:http               TIME_WAIT
  TCP    192.168.1.2:50710      cf-in-f165:http        CLOSE_WAIT
  TCP    192.168.1.2:50719      cf-in-f127:http        CLOSE_WAIT
  TCP    192.168.1.2:50722      dal-lv3-n36:http       TIME_WAIT
  TCP    192.168.1.2:50724      67.15.118.13:http      TIME_WAIT
  TCP    192.168.1.2:50727      208.82.194.9:7000      TIME_WAIT
  TCP    192.168.1.2:50728      208.82.194.5:7038      TIME_WAIT
  TCP    192.168.1.2:50731      208.82.194.174:7042    ESTABLISHED
  TCP    192.168.1.2:50732      208.82.194.9:7042      ESTABLISHED
  TCP    192.168.1.2:50733      208.82.194.9:7015      ESTABLISHED
  TCP    192.168.1.2:50734      cf-in-f83:http         ESTABLISHED
  TCP    192.168.1.2:50737      cf-in-f83:http         ESTABLISHED
  TCP    192.168.1.2:50739      cf-in-f18:http         ESTABLISHED

Zub



147 posts

Master Geek
+1 received by user: 3


  Reply # 135038 2-Jun-2008 21:03
Send private message

Thx Ipeditor Cool

Would you mind doing another command prompt and enter in...

    tracert 208.82.194.9

(I picked this address from your netstat because it is the closest to the others reported, and was showing as established)

This should give a list of addresses like the ones reported in posts above. Post that for us here, because I think that's what Orcon uses to trace how the data arrives from AoC servers to your PC, and can then figure out what might be contributing to volatile latency. I don't know if Orcon are actually using this thread, but if so I want them to have the kind of data Tom Salmen originally asked us for Smile

248 posts

Master Geek

Trusted

  Reply # 135132 3-Jun-2008 11:04
Send private message

Hi guys,

Thanks for continuing to provide information, and special thanks to Zub for splitting this out into a manageable topic.

We think that the bandwidth upgrade scheduled for this week should resolve these issues.

I will post here to let you know an exact date for that upgrade once I have it.

Thanks for your patience.

Zub



147 posts

Master Geek
+1 received by user: 3


  Reply # 135271 3-Jun-2008 19:07
Send private message

Champion! Thanks for posting Duncan Cool

2 posts

Wannabe Geek


  Reply # 135282 3-Jun-2008 19:56
Send private message

  • My 2c if it worth it
  • with ORCON and having AOC issues in the afternoon/evening ( server keeps dropping)
  • Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\*****>tracert 208.82.194.9

    Tracing route to aoc-us-um.live.ageofconan.com [208.82.194.9]
    over a maximum of 30 hops:

      1     1 ms     1 ms     1 ms  192.168.0.1
      2     4 ms     2 ms     2 ms  RTA1320.home [192.168.1.1]
      3    21 ms    24 ms    26 ms  60.234.8.17
      4    20 ms    21 ms    19 ms  ge-0-3-0-200.cr1.nct.orcon.net.nz [60.234.9.1]
      5    22 ms    26 ms    21 ms  ge-2-2-0.gw4.AKL1.asianetcom.net [203.192.166.69
    ]
      6    24 ms    21 ms    22 ms  gi9-3.gw1.akl1.asianetcom.net [202.147.55.209]
      7   201 ms   202 ms   199 ms  po0-0.gw1.sjc1.asianetcom.net [202.147.50.129]
      8   212 ms   209 ms   211 ms  po1-0.gw2.sjc1.asianetcom.net [202.147.50.166]
      9   205 ms   203 ms   200 ms  unknown.Level3.net [64.152.102.57]
     10   205 ms   201 ms   212 ms  vlan69.csw1.SanJose1.Level3.net [4.68.18.62]
     11   181 ms   181 ms   179 ms  ae-64-64.ebr4.SanJose1.Level3.net [4.69.134.241]

     12   287 ms     *      285 ms  ae-2.ebr4.NewYork1.Level3.net [4.69.135.186]
     13   279 ms   270 ms   273 ms  ae-64-64.csw1.NewYork1.Level3.net [4.69.134.114]

     14   271 ms   270 ms   270 ms  ae-61-61.ebr1.NewYork1.Level3.net [4.69.134.65]

     15   258 ms   253 ms   252 ms  ae-2.ebr1.Newark1.Level3.net [4.69.132.98]
     16   271 ms   271 ms   273 ms  ae-12-51.car2.Newark1.Level3.net [4.68.99.6]
     17   272 ms   271 ms   272 ms  IPSOFT-INC.car2.Newark1.Level3.net [4.79.190.126
    ]
     18     *        *        *     Request timed out.
     19     *        *        *     Request timed out.
     20     *        *        *     Request timed out.
     21     *        *        *     Request timed out.
     22     *        *        *     Request timed out.
     23     *        *        *     Request timed out.
     24     *        *        *     Request timed out.
     25     *        *        *     Request timed out.
     26     *        *        *     Request timed out.
     27     *        *        *     Request timed out.
     28     *        *        *     Request timed out.
     29     *        *        *     Request timed out.
     30     *        *        *     Request timed out.

    Trace complete.

 1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

How Oppo shakes New Zealand’s phone market
Posted 22-Aug-2017 18:32


Recognition for top small business advisors
Posted 22-Aug-2017 17:23


OPPO R11 dual 20MP camera phone debuts in New Zealand
Posted 22-Aug-2017 15:45


Intel introduces new 8th Generation processors
Posted 21-Aug-2017 19:02


Trend Micro launches Home Network Security
Posted 21-Aug-2017 18:38


Avondale College students at top of Microsoft Office Specialist World Championship
Posted 21-Aug-2017 14:11


Garmin introduces inReach SE+ and inReach Explorer+
Posted 21-Aug-2017 14:05


Public Wi-Fi plus cloud file sharing
Posted 18-Aug-2017 11:20


D-Link NZ launches professional Wireless AC Wave 2 Access Point for businesses
Posted 17-Aug-2017 19:25


Garmin introduces the Rino 700 five-watt two-way handheld radio
Posted 17-Aug-2017 19:04


Garmin announces the Foretrex 601 and Foretrex 701 Ballistic Edition for outdoor and tactical use
Posted 17-Aug-2017 19:02


Brightstar announces new distribution partnership with Samsung Knox platform in Australia
Posted 17-Aug-2017 17:07


Free gig-enabled WiFi network extends across Dunedin
Posted 17-Aug-2017 17:04


Samsung expands with connect Gear S3 Frontier
Posted 17-Aug-2017 15:55


Fact-checking Southern Cross Next cable is fastest to USA
Posted 17-Aug-2017 13:57



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.