Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




40 posts

Geek
+1 received by user: 2


Topic # 225546 23-Nov-2017 15:07
Send private message

So we got our fibre changed over to gigabyte yesterday/today, after hooking up the new fritzbox they sent out, speedtests and real world downloads will not go above 130Mbps download and 190upload.

 

 

 

I have just rang and basically hung up on the phone support after he told me my plan is still 100/20...(not sure how that works since I can now see 150Mbps+ upload....) and told me to wait so I am trying here in the meantime since support was zero help at all and just asked if I had a gigabyte ethernet after I explained I did and had tried wired/wireless.

 

 

 

I have tried small cable connection to the ONT then small cable to a laptop from the router, 5ghz wireless (that is showing in fritzbox as being connected at 780/780) both return a max download speed of 130Mbps and as expected the upload fluctuates from about 150-190Mbps.

 

 

 

Rate limiting is set to 999999 (or how ever many 9's) I am running the fritzbox without changing any settings minus setting up the wireless.

 

 

 

I am gonna be diplomatic and say that my computer isn't able to handle 1gb/s (not true but lets say it for argument sake) but it can definitely handle 200 at least since we have been on that plan before ;) 

 

 

 

I have to head off to night shift soon but would love any input with any advice.

 

 

 

Just to add, not on the black ONT/cables used for testing are brand new.

 

 

 

Edit: Rang helpdesk again got a wonderful lady who was actually helpful and said (her words here roughly) Chorus upgrade was done but orcons system has yet to be done which might explain why I am seeing slightly faster speeds but not full gig speeds and she has escalated it to the right people to change their side of things, so hopefully something will come of that.


Create new topic
253 posts

Ultimate Geek
+1 received by user: 57

Trusted
Orcon

  Reply # 1906514 23-Nov-2017 15:32
Send private message quote this post

Hi there,

 

If your plan isn't configured correctly then it's entirely possible this is what is causing the problem. PM me with your account details and I'll double check what the team have advised you.

 

Cheers,

 

Cam


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

UAV Traffic Management Trial launching today in New Zealand
Posted 12-Dec-2017 16:06


UFB connections pass 460,000
Posted 11-Dec-2017 11:26


The Warehouse Group to adopt IBM Cloud to support digital transformation
Posted 11-Dec-2017 11:22


Dimension Data peeks into digital business 2018
Posted 11-Dec-2017 10:55


2018 Cyber Security Predictions
Posted 7-Dec-2017 14:55


Global Govtech Accelerator to drive public sector innovation in Wellington
Posted 7-Dec-2017 11:21


Stuff Pix media strategy a new direction
Posted 7-Dec-2017 09:37


Digital transformation is dead
Posted 7-Dec-2017 09:31


Fake news and cyber security
Posted 7-Dec-2017 09:27


Dimension Data New Zealand strengthens cybersecurity practice
Posted 5-Dec-2017 20:27


Epson NZ launches new Expression Premium Photo range
Posted 5-Dec-2017 20:26


Eventbrite and Twickets launch integration partnership in Australia and New Zealand
Posted 5-Dec-2017 20:23


New Fujifilm macro lens lands in New Zealand
Posted 5-Dec-2017 20:16


Cyber security not being taken seriously enough
Posted 5-Dec-2017 20:13


Sony commences Android 8.0 Oreo rollout in New Zealand
Posted 5-Dec-2017 20:08



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.