Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1 post

Wannabe Geek


Topic # 226346 3-Jan-2018 13:24
Send private message

Hello everyone,

 

 

 

I came back from holiday to find my internet no longer works, the router etc having been unplugged when I went away. The wireless networking is fine but the DSL light just flashes indicating that it's searching for a connection. I went through their online troubleshooting guide, including a factory reset of the modem. (an NF4V, about 6 monthes old) Called tech support, they put it through to chorus and apparently they found a fault somewhere outside the house, but things still aren't connecting.

 

Is there any way that I can check that the settings on the modem are correct before getting people in to check the line? It will cost $230 for chorus to visit and every other electrician in south Auckland seems to be living it up in Fiji at the moment, I'm worried that it won't be a fault in the line but just some ISP username password that isn't entered into the modem or some such.

 

 

 

so 1.:

 

here in the basic settings, there's no login and password saved, should there be login info here?:

 

 

 

 

2.

 

here's the status screen, anything amiss here?

 

 

 

 

Thanks for your time, anything that helps me to eliminate possible causes will be very helpful, and possibly save me quite a bit of cash. :)


Create new topic
I fix stuff!
1624 posts

Uber Geek
+1 received by user: 281

Trusted
Vocus
Subscriber

  Reply # 1929060 4-Jan-2018 14:34
Send private message

You are not getting VDSL Sync, so will be nothing to do with the settings. It will be to do with the line itself or home wiring.


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

TCF and Telcos Toughen Up on Scam Callers
Posted 23-Apr-2018 09:39


Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25


New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.