Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1 post

Wannabe Geek


Topic # 226346 3-Jan-2018 13:24
Send private message

Hello everyone,

 

 

 

I came back from holiday to find my internet no longer works, the router etc having been unplugged when I went away. The wireless networking is fine but the DSL light just flashes indicating that it's searching for a connection. I went through their online troubleshooting guide, including a factory reset of the modem. (an NF4V, about 6 monthes old) Called tech support, they put it through to chorus and apparently they found a fault somewhere outside the house, but things still aren't connecting.

 

Is there any way that I can check that the settings on the modem are correct before getting people in to check the line? It will cost $230 for chorus to visit and every other electrician in south Auckland seems to be living it up in Fiji at the moment, I'm worried that it won't be a fault in the line but just some ISP username password that isn't entered into the modem or some such.

 

 

 

so 1.:

 

here in the basic settings, there's no login and password saved, should there be login info here?:

 

 

 

 

2.

 

here's the status screen, anything amiss here?

 

 

 

 

Thanks for your time, anything that helps me to eliminate possible causes will be very helpful, and possibly save me quite a bit of cash. :)


Create new topic
I fix stuff!
1568 posts

Uber Geek
+1 received by user: 249

Trusted
Vocus
Subscriber

  Reply # 1929060 4-Jan-2018 14:34
Send private message quote this post

You are not getting VDSL Sync, so will be nothing to do with the settings. It will be to do with the line itself or home wiring.


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27


Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02


Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15


Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37


Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59


Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42


New Chief Technology Officer role created
Posted 19-Dec-2017 22:18


All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54


How clever is this: AI will create 2.3 million jobs by 2020
Posted 19-Dec-2017 19:52


NOW to deploy SD-WAN to regional councils
Posted 19-Dec-2017 19:46


Mobile market competition issues ComCom should watch
Posted 18-Dec-2017 10:52


New Zealand government to create digital advisory group
Posted 16-Dec-2017 08:47


Australia datum changes means whole country moving 1.8 metres north-east
Posted 16-Dec-2017 08:39


UAV Traffic Management Trial launching today in New Zealand
Posted 12-Dec-2017 16:06


UFB connections pass 460,000
Posted 11-Dec-2017 11:26



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.