Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




89 posts

Master Geek


#22797 8-Jun-2008 20:25
Send private message

Hi

I joined with ORCON on their naked ADSL2+ service a couple of months ago when it 1st came out. Since that time & get a great connection for about 3 or 4 days per week & the rest of the time I just can't connect at all. To make it worse it is almost always down over the weekend. The tech support always offer to reset my port or reboot the card at the exchange. This generally helps for a few days  before I loose my connection again. I then need to go through to process of getting a support ticket issued & then getting it upgraded from urgent & overdue before my connection comes back.

The tech support at ORCON never seem to have much idea what is going on. They just keep suggesting a modem reboot will fix the situation.

ORCON claim they have checked all the 'lines' and there is no issue there. I've tried 3 differnet modems & have had the same issue with all of them. The only other thing I can think to try is to change my ISP. I'd rather not do that because the ADSL2+ works great when it can connect.

Anyone have any ideas as to what might be wrong or have similar experiances.

BTW I am in the Mt Albert exchange

Andy

Create new topic
46 posts

Geek


  #136530 8-Jun-2008 21:00

Just my 2c.

With any phone in the house try pressing the speaker phone button about two/three times.   AS SILLLY as it sounds, it actually reconnects me when we have our usual 20 disconnections per day. Albeit we are not on ADSL2!

Used to ring up many times to the help desk, and their answers were pretty much the same, reboot, reboot,reboot etc etc etc!@



89 posts

Master Geek


  #136533 8-Jun-2008 21:32
Send private message

okay that sounds interesting. Unfortunately I don't think that trick will work in my situation as I've got teh naked ADSL so there is no Telecom POTS line. It is great not having the Telecom line, but makes living with a unreliable Internet worse as we loose out VOIP line each time it goes down.

Andy

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Withings launches three new devices to help monitor heart health from home
Posted 13-Feb-2020 20:05


Auckland start-up Yourcar matches new car buyers with dealerships
Posted 13-Feb-2020 18:05


School gardens go high tech to teach kids the importance of technology
Posted 13-Feb-2020 11:10


Malwarebytes finds Mac threats outpace Windows for the first time
Posted 13-Feb-2020 08:01


Amazon launches Echo Show 8 in Australia and New Zealand
Posted 8-Feb-2020 20:36


Vodafone New Zealand starts two year partnership with LetsPlay.Live
Posted 28-Jan-2020 11:24


Ring launches indoor-only security camera
Posted 23-Jan-2020 17:26


New report findings will help schools implement the digital technologies curriculum content
Posted 23-Jan-2020 17:25


N4L to upgrade & support wireless internet inside schools
Posted 23-Jan-2020 17:22


Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42


Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.