Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 
3245 posts

Uber Geek
+1 received by user: 1765

Lifetime subscriber

  Reply # 1937810 12-Jan-2018 19:08
Send private message

chevrolux:

 

Small players have so much more flexibility than a big boy. Systems are simpler, billing is a lot more manual when it comes to discounts/contracts/etc, and many only run a core network and get the tails else where (like from a big player).

 

 

Large companies don't have to be as slow to react as they sometimes are, and some ISP's are truly glacial (I'm looking at you Vodafone!). Until the middle of last year I worked for a multi-billion turnover company that regularly monitored it's main competitors and responded to their specials and price cuts within hours. Hours.. Not days.. not weeks, let alone the months wee sometimes see from ISP's. I know to a degree it's apples and oranges with different types of markets, but just being "big" doesn't preclude responsiveness or flexibility if the company has good systems and delegation in place.





Information wants to be free. The Net interprets censorship as damage and routes around it.

 

Thinking about signing up to BigPipe? Get $20 credit with my referral link.


Nate wants an iphone
3901 posts

Uber Geek
+1 received by user: 28

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 1937833 12-Jan-2018 20:02
One person supports this post
Send private message

Lias- the largest Broadband provider (Spark and Skinny) does currently offer open term and various fixed term options for fixed broadband. I don’t think size is a restriction here. :)




webhosting |New Zealand connectionsgeekzone IRC chat
Loose lips may sink ships - Be smart - Don't post internal/commercially sensitive or confidential information!


3245 posts

Uber Geek
+1 received by user: 1765

Lifetime subscriber

  Reply # 1937858 12-Jan-2018 20:53
Send private message

cokemaster: Lias- the largest Broadband provider (Spark and Skinny) does currently offer open term and various fixed term options for fixed broadband. I don’t think size is a restriction here. :)

 

I wasn't aware that "core" Spark was offering a no contract option, that's great progress from them (Maybe Bigpipe/Skinny are rubbing off on them lol)





Information wants to be free. The Net interprets censorship as damage and routes around it.

 

Thinking about signing up to BigPipe? Get $20 credit with my referral link.




310 posts

Ultimate Geek
+1 received by user: 25

Lifetime subscriber

  Reply # 1942160 18-Jan-2018 20:42
Send private message

The upgrade process I went through is now complete.  I would encourage all 'legacy' customers to complete this upgrade - so you can use other Orcon services in the future and potentially get an upgraded router at no cost along with reduced pricing.  You can tell if you are a legacy customer by downloading the free Orcon app to your phone and trying to log on.  For legacy accounts this will fail with an appropriate error message.

 

The process was a bit convoluted and while internet services worked throughout the homeline (VOIP) did not.  The new router took 3 days to arrive and VOIP was not working for most of this period.  When I plugged in the new router it worked immediately and VOIP was back in action - but it turned out that getting a dial-tone meant only that I could make outbound calls.  It took a call to Orcon support to get inbound calls and voicemail working again.

 

Orcon support were responsive but phone calls yield better results than emails.  Wait times on the 0800 number were frequently no-hold (ie I was never on hold).  This is quite an improvement on my past interactions with Orcon Support.

 

The process, from order submitted to all working, took about 4 business days but this is not too bad when internet access was always available.


104 posts

Master Geek
+1 received by user: 31


  Reply # 1942209 18-Jan-2018 22:21
Send private message

OldGeek:

 

I have had a call from Orcon confirming that the new internet service will have the same features at a slightlightly reduced cost to the old.

 

 

Did you get 3 months free?




310 posts

Ultimate Geek
+1 received by user: 25

Lifetime subscriber

Reply # 1943253 19-Jan-2018 08:57
Send private message

No - I am not a new customer.


1 | 2 | 3 
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces new NUC kits and NUC mini PCs
Posted 16-Aug-2018 11:03


The Warehouse leaps into the AI future with Google
Posted 15-Aug-2018 17:56


Targus set sights on enterprise and consumer growth in New Zealand
Posted 13-Aug-2018 13:47


Huawei to distribute nova 3i in New Zealand
Posted 9-Aug-2018 16:23


Home robot Vector to be available in New Zealand stores
Posted 9-Aug-2018 14:47


Panasonic announces new 2018 OLED TV line up
Posted 7-Aug-2018 16:38


Kordia completes first live 4K TV broadcast
Posted 1-Aug-2018 13:00


Schools get safer and smarter internet with Managed Network Upgrade
Posted 30-Jul-2018 20:01


DNC wants a safer .nz in the coming year
Posted 26-Jul-2018 16:08


Auldhouse becomes an AWS Authorised Training Delivery Partner in New Zealand
Posted 26-Jul-2018 15:55


Rakuten Kobo launches Kobo Clara HD entry level reader
Posted 26-Jul-2018 15:44


Kiwi team reaches semi-finals at the Microsoft Imagine Cup
Posted 26-Jul-2018 15:38


KidsCan App to Help Kiwi Children in Need
Posted 26-Jul-2018 15:32


FUJIFILM announces new high-performance lenses
Posted 24-Jul-2018 14:57


New FUJIFILM XF10 introduces square mode for Instagram sharing
Posted 24-Jul-2018 14:44



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.