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Topic # 240477 10-Sep-2018 09:40
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I use an Orcon mobile plan and for the first time I am travelling in Hawaii. Previously I have travelled to Australia with no problems. Under the 'data usage' option 'Mobile data' is enabled. Under the 'Mobile Networks' option 'Data Roaming' is enabled on 'All networks'. I have an 'Outside Aussie' addon running.

 

There are two issues I have. Issue 1 is that I never have a data connection available - just the signal-strength bar graph with e small r. The second problem is that dialing local numbers whether just the local (7-digit) or full (001808<local number>) is rejected as an invalid number. Txts to and from NZ are working (and therefore it seems likely voice calls will work too) and this is the main reason for buying the addon. Issue 1 is mitigated by WIFI, issue 2 is mitigated by using my wife's phone - but this is a nuisance.





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Ultimate Geek
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  Reply # 2086711 10-Sep-2018 09:49
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Have you tried "+1808<local number>", rather than "001808<blah>" ?  That could make a difference.


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Biddle Corp
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  Reply # 2086712 10-Sep-2018 09:49
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You don't dial US numbers that way.

 

You should dial +1 808 1234567 or depending on the network you're roaming on 1 808 1234567 may work as well.

 

What network are you roaming on? Have you tried a different network?

 

What type of handset do you have? And are you connecting on 3G or 4G?

 

 


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  Reply # 2086742 10-Sep-2018 10:57
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First thing you do with roaming issues is do a manual network selection to another carrier

John




Ex JohnR VodafoneNZ 17 years 4 days



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  Reply # 2087001 10-Sep-2018 15:34
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sbiddle:

 

You don't dial US numbers that way.

 

You should dial +1 808 1234567 or depending on the network you're roaming on 1 808 1234567 may work as well.

 

What network are you roaming on? Have you tried a different network?

 

What type of handset do you have? And are you connecting on 3G or 4G?

 

 

Thanks for responding.  I will try the +1 approach next time.  I am roaming on AT&T - the only available network where I am staying (near Kona on the big island).  When I was closer to Hilo I got one other choice (I dont recall the name) that gave the same results.

 

Handset is a Samsung J1 2016, there is no reported data connection and apps such as Gmail report nmo available network connec tion.


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  Reply # 2087006 10-Sep-2018 15:42
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Make sure you are using the correct Skinny APN as well

John

Eeit: Sorry meant Orcon




Ex JohnR VodafoneNZ 17 years 4 days



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  Reply # 2087239 11-Sep-2018 06:26
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Linux: Make sure you are using the correct Skinny APN as well

John

 

There are 2 APNs - Orcon (selected) and Slingshot.


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  Reply # 2087294 11-Sep-2018 09:44
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Have you done a Google search about Orcon APN's ?

John




Ex JohnR VodafoneNZ 17 years 4 days



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  Reply # 2087716 11-Sep-2018 18:40
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Linux: Have you done a Google search about Orcon APN's ?

John

 

Hmm - found the Orcon APN specs and made 3 changes.  It works!!  Many thanks John.


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