Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




392 posts

Ultimate Geek


# 242809 15-Nov-2018 10:17
Send private message

Used to get a short period of dropping of internet after midnight ("planned works"?)

But in the last couple of days getting prolonged dropping of internet during the day, including one right now.

WAN light flashing, Internet sometimes light up for a few seconds then dim again.

Anyone had similar issues?

Gigantic Fibre

Create new topic


392 posts

Ultimate Geek


  # 2127033 15-Nov-2018 10:27
Send private message

Internet is back after restarting router

Last Saturday evening I had to restart router and ONT multiple times to no avail



392 posts

Ultimate Geek


  # 2127066 15-Nov-2018 10:32
Send private message

Dropped again…

 
 
 
 


Mr Snotty
8868 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 2127076 15-Nov-2018 10:49
Send private message


392 posts

Ultimate Geek


  # 2127078 15-Nov-2018 10:52
Send private message

not likely, connection is generally good (when it's not acting up), didn't have any appliances running (not that they ever caused any issues before while running)

 

relatively new cat5e from ONT directly to router




392 posts

Ultimate Geek


  # 2127079 15-Nov-2018 10:53
Send private message

michaelmurfy:

 

And are you using your ISP's provided router?

 

 

yes, NF18ACV came with the plan




392 posts

Ultimate Geek


  # 2127821 16-Nov-2018 10:40
Send private message

This is happening again

Restarted ONT n router, no one digging holes in the street

Anyone from orcon could confirm if there is any issue? Thanks

14221 posts

Uber Geek

Trusted
Subscriber

  # 2127824 16-Nov-2018 10:45
Send private message

Have you logged a fault with Orcon? if so what actions have they done to date?





Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

There is no planet B

 

 


 
 
 
 




392 posts

Ultimate Geek


  # 2127878 16-Nov-2018 12:08
Send private message

MikeB4:

Have you logged a fault with Orcon? if so what actions have they done to date?



Good call…

The loss of internet usually only lasts 30 Min or so, didn't bother. I recall at one stage it's quicker to get a response by posting here then opening a ticket.

I just tried calling and was surprised how quick I got a real person talking to me. He told me the optic is good but can't see my modem. I was asked to bring the modem downstairs to plug into ont directly, and tested with 2 different cables. At one stage the modem power light stuck in red and he requested a replacement.

He advised that a change was made at orcon's end and modem was then back online. Couldn't test wifi cause my AP is still upstairs. I was happy to end it there, no replacement required.

All in all it's been quite helpful. Haven't dealt with their call centre since they "moved it back", haven't really needed to call them anyway.

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51


Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35


Amazon Studios announces New Zealand as location for its upcoming series based on The Lord of the Rings
Posted 18-Sep-2019 17:24


The Warehouse chooses Elasticsearch service
Posted 18-Sep-2019 13:55


Voyager upgrades core network to 100Gbit
Posted 18-Sep-2019 13:52



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.