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982 posts

Ultimate Geek


# 251210 13-Jun-2019 14:48
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Arrived home to find no internet. Checked everything here all ok rang Orcon it appears that it is a Chorus Fault estimated time to fix 19:00 tomorrow. Its like living in third world





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  # 2257442 13-Jun-2019 14:54
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Is it showing on the @ChorusNZ outage map?


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  # 2257443 13-Jun-2019 14:54
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Dang, decent outage going by the maps. 

 

 





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  # 2257444 13-Jun-2019 14:55
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You had an initial ETA based on chorus's estimate of size of the issue, they haven't actually confirmed if it's a fibre cut, a simple physical linecard reset required etc

 

 

 

not sure i'd call resoution by next day third world. We have tons of copper (Conklin) customers who suffer month long outages from Copper backhauls getting damaged.... that's far more third world.

 

Given your in browns bay, Wireless is a great backup solution.





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Ultimate Geek


  # 2257448 13-Jun-2019 14:59
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Not that I can tell I am in Beach Road Browns Bay and cannots ee any indication of outaghes on map or am I missing something

 

Linux:

 

Is it showing on the @ChorusNZ outage map?

 





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Ultimate Geek


  # 2257449 13-Jun-2019 15:00
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Surely they can monitor their boxes remotely?

 

hio77:

 

You had an initial ETA based on chorus's estimate of size of the issue, they haven't actually confirmed if it's a fibre cut, a simple physical linecard reset required etc

 

 

 

not sure i'd call resoution by next day third world. We have tons of copper (Conklin) customers who suffer month long outages from Copper backhauls getting damaged.... that's far more third world.

 

Given your in browns bay, Wireless is a great backup solution.

 





Nokia 7 Plus
Nexus 6P 32Gb
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Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

& many Windows laptops, Desktops etc

 

 

 




982 posts

Ultimate Geek


  # 2257450 13-Jun-2019 15:05
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I bet you a dollar if they have outages this size when world cup is on and people have signed up to watch the games with Spark then all hell will break loose. 

 

And what wireless? I cannot even get 4G around most of the town of Browns Bay

 

hio77:

 

You had an initial ETA based on chorus's estimate of size of the issue, they haven't actually confirmed if it's a fibre cut, a simple physical linecard reset required etc

 

 

 

not sure i'd call resoution by next day third world. We have tons of copper (Conklin) customers who suffer month long outages from Copper backhauls getting damaged.... that's far more third world.

 

Given your in browns bay, Wireless is a great backup solution.

 





Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

& many Windows laptops, Desktops etc

 

 

 


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  # 2257518 13-Jun-2019 16:43
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@ronw I use 4G quite often in Browns Bay with no issues


 
 
 
 


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  # 2257519 13-Jun-2019 16:45
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ronw:

 

Its like living in third world

 

 

I've experienced 3rd world internet and New Zealand's is well and truly 1st world.





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  # 2257529 13-Jun-2019 17:11
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If you want it resolved faster get an SLA attached to the connection BUT be prepeared to pay for said SLA... if you need the internet for critical operations have a backup plan if said ufb goes down.

Always remember its best effort service and tommorrow to restore is pretty good also given there is a million options that could have taken it down.

Your comment about spark sport... I am pretty sure that Service Providers have a plan for that 😉


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  # 2257545 13-Jun-2019 17:43
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ResponseMediaNZ:

 

Your comment about spark sport... I am pretty sure that Service Providers have a plan for that 😉

 

 

Dont give them ideas! I'm totally turning off my gz account if that happens!





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Ultimate Geek


  # 2257588 13-Jun-2019 19:48
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I understand that in the event of Network problems they will hand off the sports to TVNZ. Would have to be pretty serrious for them to do that. Meanwhile still no sign of Internet in Browns Bay area





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  # 2257598 13-Jun-2019 20:09
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ronw:

 

I understand that in the event of Network problems they will hand off the sports to TVNZ. Would have to be pretty serrious for them to do that. Meanwhile still no sign of Internet in Browns Bay area

 

 

Unfortunately, in terms of ensuring your connection, that's your thing.

 

 

 

Be it i'm sure chorus will be on guard for any faults

 

 





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  # 2258046 14-Jun-2019 11:10
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hio77:

 

 

 

Be it i'm sure chorus will be on guard for any faults

 

 

 

 

 

 

🙂 And a bunch of proactive work to ensure we’ll be able to handle the surge in traffic. ^Richard




982 posts

Ultimate Geek


  # 2258142 14-Jun-2019 13:00
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Well it is still down in Browns Bay and the fix is not pushed out to 7pm tonight. Believe that when I see it.




Nokia 7 Plus
Nexus 6P 32Gb
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Samsung TAB A 8"
Samsung TAB A 10"

 

& many Windows laptops, Desktops etc

 

 

 




982 posts

Ultimate Geek


  # 2258411 14-Jun-2019 19:29
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Well it it's still down and the fix time has a Life of it's own moving forward. Was 12.40 today then 7.00 pm tonight now it had no fix time at all just a message that fix is being reviewed.
Does anyone out there know what the hell is wrong. The outage seems to be mainly North Shore.
If Chorus explained what is the problem it would help us understand




Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

& many Windows laptops, Desktops etc

 

 

 


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