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5577 posts

Uber Geek


  # 2293583 10-Aug-2019 15:38
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OldGeek:

 

I still don't understand how anything connected to the Orcon device over LAN (or Wi-Fi for that matter) can bring down the Orcon device.

 

 

It's possible for a device to be sending malformed packets (for whatever reason) that can cause another device to crash when they receive something unexpected.

 

A pretty bad analogy would be a faulty washing machine (the orbi) causing a circuit breaker to trip on the switchboard (Orcon router). A fault in one place has an effect somewhere else.

 

Not saying that is definitely your problem, but it's a pretty reasonable troubleshooting step to try. You won't know unless you try it.


439 posts

Ultimate Geek


  # 2301069 18-Aug-2019 00:17
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RunningMan:

 

OldGeek:

 

I still don't understand how anything connected to the Orcon device over LAN (or Wi-Fi for that matter) can bring down the Orcon device.

 

 

It's possible for a device to be sending malformed packets (for whatever reason) that can cause another device to crash when they receive something unexpected.

 

A pretty bad analogy would be a faulty washing machine (the orbi) causing a circuit breaker to trip on the switchboard (Orcon router). A fault in one place has an effect somewhere else.

 

Not saying that is definitely your problem, but it's a pretty reasonable troubleshooting step to try. You won't know unless you try it.

 

 

Yes exactly what I meant. Seen it so many times and always a surprise to the customer.


 
 
 
 


827 posts

Ultimate Geek

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  # 2301090 18-Aug-2019 04:15
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I've got a TCL Android TV that periodically will do exactly that, on certain firmware revisions.

 

Took me a solid 30 minutes of confusion before I picked the TV was the problem.





Anything I say is the ramblings of an ill informed, opinionated so-and-so, and not representative of any of my past, present or future employers, and is also probably best disregarded.


878 posts

Ultimate Geek

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  # 2301166 18-Aug-2019 10:51
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When you have an apparent Orcon router fault, what happens when you turn off the Orbi?

 

Can a computer connected to the Orcon router Lan give you access (Internet or web router management)?

 

You might have to wait a minute for DHCP to recover IPs.

 

 

 

 





Gordy




399 posts

Ultimate Geek

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  # 2301171 18-Aug-2019 11:04
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I dont turn off the Orbi - just the Orcon device.  When the problem happens next time I will unplug the Orbi and see whether the Orcon device coms back to life.





--

OldGeek.


878 posts

Ultimate Geek

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  # 2301173 18-Aug-2019 11:10
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OldGeek:

 

I dont turn off the Orbi - just the Orcon device.  When the problem happens next time I will unplug the Orbi and see whether the Orcon device coms back to life.

 

 

Turn off the Sam device too - as well a the Orbi.... The Sam may have picked up confused IPs...

 

 





Gordy




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  # 2301176 18-Aug-2019 11:28
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The Sam Knows device is has been off for weeks now.  The fault has not occurred again since this.





--

OldGeek.


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