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229 posts

Master Geek
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Topic # 26334 18-Sep-2008 15:28
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Hi,
Just wondering if anyone on an Orcon LLU broadband plan is able to view tvnzondemand.co.nz content and tv3.co.nz ondemand content? I'm wondering if it's the 121.98.xxx.xxx IP range being blocked like the 60.234.xxx.xxx prefix was way back when UBS first came out?
It appears to just load forever for me - trying to connect to doubleclick's ads server (maybe they are blocking us and therefore the streams do not play if the ads cannot play?)

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2483 posts

Uber Geek
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  Reply # 165377 18-Sep-2008 15:48
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Do note that if you're using Firefox, ads must be enabled or the videos will never load.

I found that out myself when tvnzondemand wouldn't load properly.




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229 posts

Master Geek
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  Reply # 165381 18-Sep-2008 15:50
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Yeah, tried it in Firefox and IE on 2 computers (both using orcon LLU) - works on orcon dial but yeah,,,

 
 
 
 


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Uber Geek
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  Reply # 165387 18-Sep-2008 16:02
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No problem here.

dan

918 posts

Ultimate Geek
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  Reply # 165392 18-Sep-2008 16:05
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same thing for tvnz, havent tried tv3, just "loading" in both firefox and IE.

the tvnz speedtest is great tho, so im sure its there issue not Orcons

try clicking the link
Are you having a problem viewing our video?
at the bottom of the video

and giving them some feedback, i just did



229 posts

Master Geek
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  Reply # 165416 18-Sep-2008 16:50
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Yup, gave them feedback yesterday to no avail. baz, are you on the 121.98.x range?

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  Reply # 165417 18-Sep-2008 16:53
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snnet: Yup, gave them feedback yesterday to no avail. baz, are you on the 121.98.x range?

I sure am.  I just watched Shortland Street and a Rove monologue.



229 posts

Master Geek
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  Reply # 165422 18-Sep-2008 17:01
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*cries* wonder why it doesnt work for me?



229 posts

Master Geek
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  Reply # 165446 18-Sep-2008 18:49
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A traceroute to apparant ad server
Tracing route to ad.3au.doubleclick.net [210.50.7.243]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.1.8.2
  2    17 ms    17 ms    16 ms  60.234.8.201
  3    18 ms    22 ms    15 ms  ge-0-0-4-0.cre1.nct.orcon.net.nz [121.98.9.1]
  4    17 ms    18 ms    18 ms  ge-1-3-0-0.bdr1.nct.orcon.net.nz [121.98.9.34]
  5    41 ms    42 ms    41 ms  ge-2-2-0.gw4.akl1.asianetcom.net [203.192.166.69]
  6    41 ms    40 ms    41 ms  po4-0.cr2.syd1.asianetcom.net [202.147.55.254]
  7    40 ms    40 ms    43 ms  gi1-3.gw2.syd1.asianetcom.net [202.147.40.190]
  8     *        *        *     Request timed out.
  9   156 ms   160 ms   157 ms  ge-0-2.ic02.syd.iprimus.net.au [210.50.143.140]

 10   174 ms   173 ms   174 ms  pos40.ic02.mel.iprimus.net.au [203.134.2.118]
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.

etc

Anyone able to post a traceroute of this and see if they get further?
Also connection times out when trying to enter that address in firefox...


510 posts

Ultimate Geek


  Reply # 165451 18-Sep-2008 19:02
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I had the same problem here in the Uk watching TV3 videos, installed flash ver 10 and that fixed the problem
using FF3.




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229 posts

Master Geek
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  Reply # 165453 18-Sep-2008 19:12
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I'd jsut stumbled across flash player 10 but it didn't help - looks like I'm actually being blocked by iprimus' routers (other traceroutes to the server work) so I've dropped them an email - hopefully they don't ignore it!

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Master Geek
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  Reply # 165516 18-Sep-2008 23:18
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I am on VF Red Network and also have a backup Woosh connection.

I initially coulnd't get TVNZ On Demand live streaming working and sent several problem reports to TVNZ which were never answered.

I eventually figured out the problem - I was using a .hosts file to block some advertising sites - I think that the TVNZ service used something like doubleclick.com to serve ads before programs and since I had that site blocked nothing would play.

I cleared appropriate entries from my 'hosts' file and TVNZ Ondemand has worked well since.



229 posts

Master Geek
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  Reply # 165656 19-Sep-2008 15:39
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drajk: I am on VF Red Network and also have a backup Woosh connection.

I initially coulnd't get TVNZ On Demand live streaming working and sent several problem reports to TVNZ which were never answered.

I eventually figured out the problem - I was using a .hosts file to block some advertising sites - I think that the TVNZ service used something like doubleclick.com to serve ads before programs and since I had that site blocked nothing would play.

I cleared appropriate entries from my 'hosts' file and TVNZ Ondemand has worked well since.


Yup, I had suspected the same but this was not the case for me or many other orcon llu customers I have talked to. Managed to get ahold of irpimus to unblock the 121.98.xxx.xxx range (doubleclick nz/au is hosted on their network) and it seems they have done so already :) awesome, working now.

140 posts

Master Geek

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  Reply # 165657 19-Sep-2008 15:46
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I haven't tried lately, but when the Olympics were on and my Orcon connection wasn't crashing, I was watching the high res streaming from the Olympics and it was awesome!




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Uber Geek
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  Reply # 165667 19-Sep-2008 16:13
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snnet: Managed to get ahold of irpimus to unblock the 121.98.xxx.xxx range (doubleclick nz/au is hosted on their network) and it seems they have done so already :) awesome, working now.

I wonder why it already worked for me?  Maybe the whole range wasn't blocked?  Oh well.

dan

918 posts

Ultimate Geek
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  Reply # 165681 19-Sep-2008 17:02
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For Firefox, the issue was with the adblock plus extension for me, blocking the doubelclick.net

Edit: This afternoon my IE starting working with no changes, but i just got this email from tvnzondemand



Thanks for the email. We have made a change today to temporarily disable a timezone check that was part of a geofencing requirement (one of the geofencing checks we do) for the Disney content. Could you please check your computers timezone is set to New Zealand. Disney have allowed us to disable this for 24 hours to see if it solves some of the problems across Tvnz Ondemand. Please let me know if it stops working again on the weekend.

Cheers
Ian

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