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176 posts

Master Geek
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Topic # 26755 2-Oct-2008 10:09
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Hmm

According to what we see on the forum, Telecom has introduce new plan for the internet package with new set of quota....

I am just wonder, is wonder going to follow that as well???? otherwise Telecom will steal back the customer again?

Regards
Jacky

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Master Geek

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  Reply # 168571 2-Oct-2008 10:58
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Hi Jacky,

Good question.

If you compare Telecom's new plans to the existing Orcon ones you will see that in most cases they are at best the same as what we are already offering. We really see this as Telecom just meeting the market, with data caps similar to what us and others have been offering for a long time.

Having said this, we are always looking at ways we can improve our plans, and increasing data caps are certainly one way we can do this. Recently we doubled the base data cap on our entry level Purple plan from 500MB to 1GB, and the increased the base data cap on our unbundled naked Purple+ plan from 10GB to 15GB.

It is also worth noting that at Orcon we have some of the most affordable data add on bundles, with users able to add data for as little as 60c per GB.

Hope that answers your question.


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  Reply # 168644 2-Oct-2008 14:46
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Hi Duncan,

I find Orcon's plan on non-unbundled lines quite pricey.
The point here with Telecom is that they've started removing uplink speed caps while before (and currently with Orcon) you paid a steep premium for FS/FS.
I don't need to download 10GB or more but I just want decent service when I need it (we do a lot of videoconferencing with our family over in Europe).
Why do people have to pay $100/month, including a basic phone service, for a limited data amount (6GB) just to have a decent service?
Look at Vodafone: they offer FS/FS (20GB!) for just $90/month.
Well, you loose your static IP address and deal with their inferior customer service and probably speed but hey: that's quite an actractive offer.
To be honest, I think it will be a long time before we get unbundled services out of Auckland, if ever, and what are we supposed to do in the meantime?

A loyal Orcon customer

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  Reply # 168719 2-Oct-2008 23:48
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Sorry to come of topic somewhat here.

But if you can share such information... leading of and reinforcing the last users closing point.

When and where in orcon planning to go LLU next outside of Auckland?

Thanks for your time.

-Goodie

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  Reply # 168764 3-Oct-2008 10:24
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ZiglioNZ: Hi Duncan,

I find Orcon's plan on non-unbundled lines quite pricey.
The point here with Telecom is that they've started removing uplink speed caps while before (and currently with Orcon) you paid a steep premium for FS/FS.
I don't need to download 10GB or more but I just want decent service when I need it (we do a lot of videoconferencing with our family over in Europe).
Why do people have to pay $100/month, including a basic phone service, for a limited data amount (6GB) just to have a decent service?
Look at Vodafone: they offer FS/FS (20GB!) for just $90/month.
Well, you loose your static IP address and deal with their inferior customer service and probably speed but hey: that's quite an actractive offer.
To be honest, I think it will be a long time before we get unbundled services out of Auckland, if ever, and what are we supposed to do in the meantime?

A loyal Orcon customer


Hi Ziglio,

Again, good feedback.

What you may not realise (our fault, we probably don't make it obvious enough), is that you can upgrade any of our non-unbundled plans to max/max speed (i.e. remove the upload speed restriction) for just $10 per month.

I am not sure which plan you are referring to at $100 for 6GB sorry.

We are working on getting beyond Auckland, we will be in Wellington shortly (before the end of the year), and are currently looking at where to from there.


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Reply # 168768 3-Oct-2008 10:41
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Hi Duncan,

thank you for your reply, it's quite nice to see that kind of involvement with the user community.

What you may not realise (our fault, we probably don't make it obvious enough), is that you can upgrade any of our non-unbundled plans to max/max speed (i.e. remove the upload speed restriction) for just $10 per month.


Sorry but I wanted to raise a point about that specifically. To me it's absurd that one should pay a premium for FS on the uplink.
Telecom are making restricted plans unavailble on ADSL2 plans.
That way they're also making the cheap plans unavailable!! (cheaky...)

It would be a good move from Orcon in my view if you removed the artificial uplink speed cap altogether from your plans but keeping the prices the same as the cheap plans.
What difference would that make to an ISP? what matters is the quota, doesn't it?

I have a Orcon @Home Purple plan FS/FS + 5GB extra
With the toll line, it makes a total of about $95 a month.


We are working on getting beyond Auckland, we will be in Wellington shortly (before the end of the year), and are currently looking at where to from there.


That's great news, I'm in Titahi Bay: you might want to look at Porirua after Wellington ;-)

I'm also looking forward to the first ISP that will resurrect defunct IPTV plans, maybe a joint venture with Freeview and TVNZ On Demand...

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  Reply # 168787 3-Oct-2008 12:09
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Tawa then Porirua :p

I mean... we do count as a suburb of wellington so... >.>

But its great to hear LLU is comming to wellington soon.

Thanks for taking the time to make a response, it is nice.

-Goodie

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  Reply # 170258 9-Oct-2008 19:35
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Back to Duncan, is Orcon going to consider Telecom's new wholesale ADSL2+ offerring or would you rather set-up your own shop where it counts (if you know what I mean).

Nate wants an iphone
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  Reply # 170262 9-Oct-2008 19:41
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ZiglioNZ:
Telecom are making restricted plans unavailble on ADSL2 plans.
That way they're also making the cheap plans unavailable!! (cheaky...)


You will be able to use the smaller plans, regardless of whether you have DSL2+ or not. Its just with a 128kbps upload, you won't see any performance benefit from DSL2+.

Keep in mind that Telecom broadband comes with a lot of premium services (antivirus/firewall, flickr pro etc) that are quite neat.




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  Reply # 170296 9-Oct-2008 21:37
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cokemaster:

You will be able to use the smaller plans, regardless of whether you have DSL2+ or not. Its just with a 128kbps upload, you won't see any performance benefit from DSL2+.


What they say here about the Go plan

This plan is not compatible with ADSL2+. ADSL is a technology which allows Internet data to be sent on existing copper telephone lines. ADSL2+ is the latest version which increases the speed of data transfer and is now available in some areas. It is only available to customers who live in ADSL2+ areas, have an ADSL2+ compatible modem and sign-up to an ADSL2+ compatible plan. Find out more about ADSL2+ and whether it's available at your address

made me think that the Go plan was no longer available for people in the DSL2 areas.
It seems that you have different information.

All the bonuses with Telecom mean that Orcon and other ISPs will have to come up with something in order to retain customers until they're reached by LLU.


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Reply # 170297 9-Oct-2008 21:41
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It still doesn't mean you won't be able to get the plans in DSL2+ enabled areas, it just means that you won't benefit from the technology upgrade.

I guess they haven't made that clear in their explanation.




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  Reply # 170298 9-Oct-2008 21:41
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ZiglioNZ:
cokemaster:

You will be able to use the smaller plans, regardless of whether you have DSL2+ or not. Its just with a 128kbps upload, you won't see any performance benefit from DSL2+.


What they say here about the Go plan

This plan is not compatible with ADSL2+. ADSL is a technology which allows Internet data to be sent on existing copper telephone lines. ADSL2+ is the latest version which increases the speed of data transfer and is now available in some areas. It is only available to customers who live in ADSL2+ areas, have an ADSL2+ compatible modem and sign-up to an ADSL2+ compatible plan. Find out more about ADSL2+ and whether it's available at your address

made me think that the Go plan was no longer available for people in the DSL2 areas.
It seems that you have different information.

It's pretty poor wording that's for sure




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