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258 posts

Ultimate Geek
+1 received by user: 6


Reply # 180272 25-Nov-2008 19:03
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MAX/MAX Plan with ORCON WHATTA JOKE !Yell








































31 posts

Geek
Inactive user


  Reply # 180295 25-Nov-2008 20:39
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Its interesting, I just tested the same servers you did, it was a few hours after you but that should give me worse results as around now is getting up to maxamim usage.










38 posts

Geek


  Reply # 180301 25-Nov-2008 20:56
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falconnz: Its interesting, I just tested the same servers you did, it was a few hours after you but that should give me worse results as around now is getting up to maxamim usage.



Tried the same test falconnz and I got the same good results, almost the same as yours.
Cant understand why baznz got such bad results.  Smile

31 posts

Geek
Inactive user


  Reply # 180309 25-Nov-2008 21:33
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I dont know to much about the infrastructure, but perhaps some exchanges dont have the overall bandwidth to provide for everyone

39 posts

Geek


  Reply # 180329 25-Nov-2008 23:19
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Wellington

Started part way through the evening while gaming.

-Goodie

130 posts

Master Geek


  Reply # 180330 25-Nov-2008 23:31
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258 posts

Ultimate Geek
+1 received by user: 6


  Reply # 180342 26-Nov-2008 06:23
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Latency is the problem for me when gaming on International Servers. I'm getting the stop/start bandwidth bursts which most gamers would realise is impossible to play with. I'm not seeing on my monitor what is actually happening in real time. I'm missing shots and getting killed in game because of it. I know what speeds I should be getting and I'm not. To Chicago I should consistently get 3000-3200kbs Download and 400 - 450kbs upload with a ping between 203 - 210. I had this for years without any problems whatsoever with multiple Modems/Routers used so I know it's not my current Orcon Home Hub. It's gotta be Orcon's service? I've had this problem since April/May this year with mixed results in the past couple of months up and down. I'm in Hamilton and on Orcon's ADSL1 Purple Plan MAX/MAX. I'm currently not getting what I'm paying for. Last month with Home Phone/Tolls/Broadband etc.. etc.. my bill was $160 now if these terrible speeds and latency continue I'm better of paying Telecom or Vodafone $90 a month for the same Service and plan and save myself some dosh.

1828 posts

Uber Geek
+1 received by user: 215
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  Reply # 181195 30-Nov-2008 02:10
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Sounddude:
Athlonite: and yet ten days on and we still get this sort of thing







seems trafic to london is now going via purgatory LOL (look at the ping)





You're based in Nelson rigjht? Its probably the Telecom UBS connection you have and the Telecom backhaul back to Orcon thats at fault.

Everyone else seems to be having great speeds.


actually no i'm based in Napier and not much has changed


46 posts

Geek


  Reply # 181727 3-Dec-2008 10:29
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BazNZ: Latency is the problem for me when gaming on International Servers. I'm getting the stop/start bandwidth bursts which most gamers would realise is impossible to play with. I'm not seeing on my monitor what is actually happening in real time. I'm missing shots and getting killed in game because of it. I know what speeds I should be getting and I'm not. To Chicago I should consistently get 3000-3200kbs Download and 400 - 450kbs upload with a ping between 203 - 210. I had this for years without any problems whatsoever with multiple Modems/Routers used so I know it's not my current Orcon Home Hub. It's gotta be Orcon's service? I've had this problem since April/May this year with mixed results in the past couple of months up and down. I'm in Hamilton and on Orcon's ADSL1 Purple Plan MAX/MAX. I'm currently not getting what I'm paying for. Last month with Home Phone/Tolls/Broadband etc.. etc.. my bill was $160 now if these terrible speeds and latency continue I'm better of paying Telecom or Vodafone $90 a month for the same Service and plan and save myself some dosh.


Same here,im changing to telstra in about 3 weeks when my contract finishes.

6 posts

Wannabe Geek


  Reply # 181823 3-Dec-2008 16:41
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There are many things that make a connection speed slow.

I am told that a 5 meter Ethernet Cable changed out for a 3 meter one can help.

The speeds to the exchange are based on how much noise is on the line and interference within your house. Out of the exchange, speed is based on backhaul and International capacity.

I have hit 14 Mb's to the exchange and good speeds internationally with Orcon. I am on LLU service.

I wonder if the people who have complaints and are on the Orcon network have checked their gear and how it is configured. If that is stuffed up, moving to Xtra or TelstraClear won't help. Telecom provision 30 kb/s per user in backhaul in a 15 minute average. I understand that Orcon provide in the range of 100 kb/s per user on average.

I would look at my kit before dissing a service and moving just to have the same experience.

Research the issues on Google and you may find that something within your house may be affecting your service. More than 3 slpitters (ie phones) can affect things. May need a splitter in advance of the main telephone jack so that problems do not occur. Maybe a new splitter.

Good luck

Regards

Neil

6 posts

Wannabe Geek


  Reply # 181825 3-Dec-2008 16:50
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As a follow up from my earlier comment.

Look here for some information.

http://www.askageek.com/2008/01/02/how-to-increase-the-speed-of-a-dsl-internet-connection/

27 posts

Geek


  Reply # 181826 3-Dec-2008 16:52
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Out of the blue I received an email from Orcon stating that they had upgraded the connection in my local area this morning.




This was at about 5pm local, so not peak time, but... I haven't seen a figure that high ever.

*fingers crossed*

S


I fix stuff!
1654 posts

Uber Geek
+1 received by user: 317

Trusted
Vocus
Subscriber

  Reply # 181831 3-Dec-2008 17:12
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BazNZ: Latency is the problem for me when gaming on International Servers. I'm getting the stop/start bandwidth bursts which most gamers would realise is impossible to play with. I'm not seeing on my monitor what is actually happening in real time. I'm missing shots and getting killed in game because of it. I know what speeds I should be getting and I'm not. To Chicago I should consistently get 3000-3200kbs Download and 400 - 450kbs upload with a ping between 203 - 210. I had this for years without any problems whatsoever with multiple Modems/Routers used so I know it's not my current Orcon Home Hub. It's gotta be Orcon's service? I've had this problem since April/May this year with mixed results in the past couple of months up and down. I'm in Hamilton and on Orcon's ADSL1 Purple Plan MAX/MAX. I'm currently not getting what I'm paying for. Last month with Home Phone/Tolls/Broadband etc.. etc.. my bill was $160 now if these terrible speeds and latency continue I'm better of paying Telecom or Vodafone $90 a month for the same Service and plan and save myself some dosh.



Hi, What account type are you on?

Can you please provide traceroutes and pings to the server, when you are experiencing your problem?


Thanks.

I fix stuff!
1654 posts

Uber Geek
+1 received by user: 317

Trusted
Vocus
Subscriber

  Reply # 181832 3-Dec-2008 17:13
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Same here,im changing to telstra in about 3 weeks when my contract finishes.


Same question for you.

Can you please provide account type, and traceroutes/pings when this problem is happening.

Thanks

33 posts

Geek


  Reply # 181846 3-Dec-2008 18:56
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Silverwolf: Hi,

I've had this problem for the last 6 weeks, my problem at first was that I couldn't download fast AT ALL off alot of international sites my speeds for downloading were 50-150kb/s.  Previously I could get over 500kb/s off files individually with a combined maximum of 1200kb/s.

2 weeks afterwards I decided to give them a ring (as previously it usually cleared up after a while), my call consisted of resetting my router, checking the phone plugs in the house, all that kind of non-sense when I've already tried it (Network Admin in real life).  After about an hour they ended up telling me that telecom has changed the exchange back down to ADSL1 and I was previous getting ADSL2 speeds.

Now theres a few problems with this "theory" as even basic ADSL1 speeds back before 2 years ago were greater then 200kb/s, also the fact that later that night I was getting high speeds again as normal.  It resumed as an on and off thing for about a week then I noticed a pattern, during the day the speeds were absolutely crap then after 1am they would shoot way back up.  This lasted until last week when it has been all over the place as if I'm being throttled.

Even as I'm writing this right on 1:00am my speeds just went straight back up heres my speedtest.net results,



My normal results are always between 11,000 to 13,000 downstream, the upstream has always remained around 800-950 with no problems whatsoever.

Here are my router stats.

ADSL Link Downstream Upstream
Connection Speed 11301 kbps 951 kbps
Line Attenuation 26 db 6 db
Noise Margin 12 db 11 db


What do you all think about this? Oh and I live in Sumner, Christchurch and am on the Orcon@Home Purple plan w/full downstream and upstream.

EDIT 1:20am
It seems I spoke too soon, my download is higher then 150kb/s but even with the 9700 Downstream the speeds are below half of what I normally get.  Here is a tracert to www.google.com then one to a rapidshare server.

---------------------------------------------------------------------------------------------------------------------------------------------------

Tracing route to www.l.google.com [66.249.89.99]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  www.routerlogin.com [192.168.0.1]
  2    28 ms    26 ms    27 ms  lo-1.erx02.nct.orcon.net.nz [60.234.8.18]
  3    25 ms    24 ms    25 ms  121.98.9.21
  4    25 ms    25 ms    24 ms  ge-1-3-0-0.bdr2.nct.orcon.net.nz [121.98.9.38]
  5    50 ms    51 ms    50 ms  g0-1-1-1552.tkbr9.global-gateway.net.nz [203.96.66.29]
  6   176 ms     *      184 ms  so0-3-1.labr5.global-gateway.net.nz [202.50.232.254]
  7   184 ms   196 ms   215 ms  g6-0-0.lebr6.global-gateway.net.nz [202.50.232.178]
  8   188 ms   153 ms   151 ms  google-pni-3.lebr6.global-gateway.net.nz [202.50.232.114]
  9   151 ms   152 ms   183 ms  216.239.46.180
 10   198 ms   186 ms   217 ms  216.239.43.144
 11   225 ms   232 ms   233 ms  209.85.241.120
 12   211 ms   263 ms   264 ms  209.85.241.99
 13   226 ms   224 ms   215 ms  216.239.47.54
 14   223 ms   224 ms   227 ms  216.239.47.54
 15   230 ms   220 ms   250 ms  jp-in-f99.google.com [66.249.89.99]

---------------------------------------------------------------------------------------------------------------------------------------------------

Tracing route to rs412l3.rapidshare.com [212.162.2.13]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  www.routerlogin.com [192.168.0.1]
  2    26 ms    26 ms    26 ms  lo-1.erx02.nct.orcon.net.nz [60.234.8.18]
  3    24 ms    24 ms    24 ms  121.98.9.21
  4    25 ms    25 ms    25 ms  ge-1-3-0-0.bdr2.nct.orcon.net.nz [121.98.9.38]
  5    49 ms    51 ms    50 ms  g0-1-1-1552.tkbr9.global-gateway.net.nz [203.96.66.29]
  6   290 ms   183 ms     *     so0-3-1.labr5.global-gateway.net.nz [202.50.232.254]
  7   183 ms   216 ms   185 ms  so-0-0-0.lebr6.global-gateway.net.nz [203.96.120.102]
  8   182 ms   153 ms   151 ms  ge-7-17.car3.LosAngeles1.Level3.net [4.71.32.109]
  9   160 ms   182 ms   158 ms  vlan69.csw1.LosAngeles1.Level3.net [4.68.20.62]
 10   165 ms   185 ms   159 ms  ae-63-63.ebr3.LosAngeles1.Level3.net [4.69.137.33]
 11   221 ms   215 ms   217 ms  ae-4.ebr4.Washington1.Level3.net [4.69.132.82]
 12   227 ms   217 ms   217 ms  ae-74-74.csw2.Washington1.Level3.net [4.69.134.182]
 13   250 ms   216 ms   251 ms  ae-72-72.ebr2.Washington1.Level3.net [4.69.134.149]
 14   303 ms   307 ms   306 ms  ae-44.ebr2.Paris1.Level3.net [4.69.137.61]
 15   341 ms   377 ms   343 ms  ae-2.ebr1.Frankfurt1.Level3.net [4.69.132.142]
 16   336 ms   367 ms   382 ms  ae-1-55.edge4.Frankfurt1.Level3.net [4.68.118.147]
 17   335 ms   336 ms   336 ms  212.162.2.13

---------------------------------------------------------------------------------------------------------------------------------------------------

Edit 4:00am
Speed has dramatically gone up, was downloading one file off rapidshare at 120kb/s (see below for picture), and stable at 1428kb/s on 2 files together.  Here is the speedtest.net results now.



I have no doubts that this won't stay at these speeds for the rest of the day.  Will most likely drop to below 200kb/s after lunch. While I have the chance I'll add a picture of my flashget download off a rapidshare server, it was stable at this speed.



I'm still having these same problems, except now its constantly doing it no matter what time of the day.  The speed at the moment fluctuates greatly from 50-250kbs which is absolute crap to be honest.  If they can't fix this in a week I'll be definately look into moving back to Telstra or Xnet.

Ping to Google

Pinging www.l.google.com [74.125.113.147] with 32 bytes of data:
Reply from 74.125.113.147: bytes=32 time=219ms TTL=239
Reply from 74.125.113.147: bytes=32 time=218ms TTL=239
Reply from 74.125.113.147: bytes=32 time=219ms TTL=239
Reply from 74.125.113.147: bytes=32 time=219ms TTL=239

Ping statistics for 74.125.113.147:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 218ms, Maximum = 219ms, Average = 218ms


Ping to Rapidshare

Pinging rapidshare.com [195.122.131.18] with 32 bytes of data:
Reply from 195.122.131.18: bytes=32 time=338ms TTL=43
Reply from 195.122.131.18: bytes=32 time=334ms TTL=43
Reply from 195.122.131.18: bytes=32 time=338ms TTL=43
Reply from 195.122.131.18: bytes=32 time=336ms TTL=43

Ping statistics for 195.122.131.18:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 334ms, Maximum = 338ms, Average = 336ms

Tracert to Google

Tracing route to www.l.google.com [74.125.113.104]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  www.routerlogin.com [192.168.0.1]
  2    26 ms    27 ms    26 ms  60.234.8.200
  3    25 ms    24 ms    28 ms  121.98.9.69
  4    26 ms    25 ms    39 ms  ge-1-3-0-0.bdr2.nct.orcon.net.nz [121.98.9.38]
  5    50 ms    50 ms    49 ms  203.96.66.97
  6    51 ms    50 ms    50 ms  xe7-0-0-2.tkbr9.global-gateway.net.nz [203.96.120.221]
  7   175 ms   286 ms   180 ms  so0-3-3.labr5.global-gateway.net.nz [202.50.232.193]
  8   199 ms   183 ms   183 ms  g6-0-0.lebr6.global-gateway.net.nz [202.50.232.178]
  9     *        *        *     Request timed out.
 10   153 ms   153 ms   151 ms  216.239.46.180
 11   209 ms   208 ms   206 ms  216.239.43.125
 12   207 ms   211 ms   210 ms  72.14.239.136
 13   217 ms   220 ms   218 ms  209.85.249.238
 14   220 ms   228 ms   219 ms  64.233.174.87
 15   223 ms   219 ms   230 ms  216.239.47.250
 16   219 ms   221 ms   218 ms  vw-in-f104.google.com [74.125.113.104]

Trace complete.

Tracert to Rapidshare

Tracing route to rapidshare.com [195.122.131.18]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  www.routerlogin.com [192.168.0.1]
  2    26 ms    26 ms    27 ms  60.234.8.200
  3    25 ms    25 ms    26 ms  121.98.9.69
  4    30 ms    28 ms    27 ms  ge-1-3-0-0.bdr2.nct.orcon.net.nz [121.98.9.38]
  5    49 ms    50 ms    50 ms  203.96.66.97
  6    49 ms    50 ms    49 ms  xe7-0-0-2.tkbr9.global-gateway.net.nz [203.96.120.221]
  7   177 ms   177 ms     *     so0-1-0.labr5.global-gateway.net.nz [202.50.232.26]
  8   186 ms   183 ms   185 ms  g6-0-0.lebr6.global-gateway.net.nz [202.50.232.178]
  9   151 ms   152 ms   159 ms  ge-7-17.car3.LosAngeles1.Level3.net [4.71.32.109]
 10   154 ms   163 ms   160 ms  vlan89.csw3.LosAngeles1.Level3.net [4.68.20.190]
 11   153 ms   161 ms   162 ms  ae-83-83.ebr3.LosAngeles1.Level3.net [4.69.137.41]
 12   218 ms   224 ms   226 ms  ae-4.ebr4.Washington1.Level3.net [4.69.132.82]
 13   216 ms   217 ms   217 ms  ae-94-94.csw4.Washington1.Level3.net [4.69.134.190]
 14   229 ms   223 ms   217 ms  ae-92-92.ebr2.Washington1.Level3.net [4.69.134.157]
 15   305 ms   305 ms   306 ms  ae-43.ebr2.Paris1.Level3.net [4.69.137.57]
 16   340 ms   343 ms   341 ms  ae-2.ebr1.Frankfurt1.Level3.net [4.69.132.142]
 17   346 ms   344 ms   340 ms  ae-71-71.csw2.Frankfurt1.Level3.net [4.69.140.6]
 18   334 ms   335 ms   333 ms  ae-21-79.car1.Frankfurt1.Level3.net [4.68.23.67]
 19   335 ms   335 ms   351 ms  rapidshare.com [195.122.131.18]

Trace complete.

Auckland Speedtest



Christchurch Speedtest



Australia



California



I'm based in Christchurch.

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