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162 posts

Master Geek
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Topic # 31170 7-Mar-2009 12:46
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Our phone has a new message indicator led function that hasn't worked since being with Orcon Home+.

The only way we can tell if we have a new message is to check for the changed dial tone.

Does anyone know if it's possible it get it working?  The phone is a Uniden DSS7915.

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162 posts

Master Geek
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  Reply # 199768 7-Mar-2009 15:24
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Orcon answered my email query within two hours with this response...

"I am sorry but our Voicemail service does not activate flashing light indicators on handsets so the only way to check messages is to listen for the change in dialtone. This is something that we are working to change on our network so that light indicators will work. At the moment we have no date for a resolution."


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Uber Geek
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  Reply # 199778 7-Mar-2009 16:45
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Just hope your incoming calls don't start to drop off after about 5 ~30  minutes like ours do.  Orcon seems to have no answer to the problem. Been happening since we went LLU in October 08.   On Monday I emailed them to go back to UBS and a Telecom landine but so far no response .  The rest of the family here are getting real pissed with Orcon's fone service..  Oh and no MWI is another hate of theirs..




Regards,

Old3eyes




162 posts

Master Geek
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  Reply # 199792 7-Mar-2009 18:43
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old3eyes: Just hope your incoming calls don't start to drop off after about 5 ~30  minutes like ours do.  Orcon seems to have no answer to the problem. Been happening since we went LLU in October 08.


We haven't experianced any call or internet problems since we signed up about the same time as you.  

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  Reply # 199794 7-Mar-2009 19:09
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old3eyes: Just hope your incoming calls don't start to drop off after about 5 ~30  minutes like ours do.  Orcon seems to have no answer to the problem. Been happening since we went LLU in October 08.   On Monday I emailed them to go back to UBS and a Telecom landine but so far no response .  The rest of the family here are getting real pissed with Orcon's fone service..  Oh and no MWI is another hate of theirs..


Been on Home+ for about 6 months with no phone line issues.

What is MWI?




Generally known online as OpenMedia, now working for Red Hat New Zealand as a Solution Architect for all things Linux, Virtual and of course Cloud. Still playing with MythTV and digital media on the side.

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  Reply # 199846 8-Mar-2009 01:06
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Message Waiting Indicator I'd bet,




I finally have fibre!  Had to leave the country to get it though.


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  Reply # 199850 8-Mar-2009 07:44
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openmedia:
old3eyes: Just hope your incoming calls don't start to drop off after about 5 ~30  minutes like ours do.  Orcon seems to have no answer to the problem. Been happening since we went LLU in October 08.   On Monday I emailed them to go back to UBS and a Telecom landine but so far no response .  The rest of the family here are getting real pissed with Orcon's fone service..  Oh and no MWI is another hate of theirs..


Been on Home+ for about 6 months with no phone line issues.

What is MWI?


Message Waiting Indicator. Many newish phones that have come out in the last few years have a LED for Voicemail or will show "Message Waiting" on the LCD screen. A FSK tone is sent down the line to enable/disable this.

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