Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3 posts

Wannabe Geek


# 42225 30-Sep-2009 23:31
Send private message

Last month I moved in to a brand new house only about 600m from the local exchange which is unbundled so I was able to get onto the Orcon+ network and receive speeds of around 10-12mbps.

However when it first got installed every time the phoneline rung or was in use (which is also with orcon) it cut off the broadband connection. I tried several new filters without any luck then i realised if i just plug the router directly into the phone jack the broadband only sometimes disconnects when the phoneline is in use. Since then ive had ongoing problems with the line, caller id fails to work sometimes, the phone often rings 3 or 4 rings then the person on the other end receives static crackle noises before it hangs up on them it doesnt even put them through to my mailbox. If I ring out there is no noise on the line and outwards calls seem to work fine.


Ive rung orcon several times now and requested for a tech to visit but not getting anywhere fast! This week I rang back again and the guy did a line reset since then my broadband speed has dropped to around 1-2mbps as well as this the phone line either puts people straight thru to my mailbox when they try to call in or it rings 3 or 4 rings then they receive a noise like a fax machine trying to pick up the call. Ive tried having my broadband router unplugged but it makes no difference to what people experience when they call in. Im now sick of waiting for orcon to send out a tech and get it sorted!

Create new topic
8117 posts

Uber Geek

Subscriber

  # 259950 1-Oct-2009 08:39
Send private message

Actually the tech they send now works for Visionstream and as you know they are few and far between at present..




Regards,

Old3eyes


I fix stuff!
1760 posts

Uber Geek

Trusted
Vocus
Subscriber

  # 259956 1-Oct-2009 08:48
Send private message

From what you have described, it sounds very like a line fault.

Hang in there, the guys who deal with line faults are in the Orcon team are quite onto it guys and will sort it out!


 
 
 
 


49 posts

Geek


  # 260445 2-Oct-2009 08:59
Send private message

Hi,

check out http://www.telecomwholesale.co.nz/maps, enter your address and see if it comes up in a cabinet zone. If so you have been migrated to a cabinet by chorus and that will explain the drop in speeds.

If so you will need to change to a Telecom wholesale plan and your speeds will go back to normal.

The cabinet connection is supposed to give you a minimum connection speed of 10 M as it can only have a maximum of 2.5K of copper then fiber from the Cabinet.

If you are on a cabinet call your ISP. If not call your ISP and log a fault.


1828 posts

Uber Geek
Inactive user


  # 260625 2-Oct-2009 16:35
Send private message

he's 600 metres from an exchange i doubt he's been cabinetised sounds more like a bad port or faulty wiring



3 posts

Wannabe Geek


  # 260657 2-Oct-2009 18:26
Send private message

it comes up as me being in the 10mbps zone.

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel expands 10th Gen Intel Core Mobile processor family
Posted 23-Aug-2019 10:22


Digital innovation drives new investment provider
Posted 23-Aug-2019 08:29


Catalyst Cloud becomes a Kubernetes Certified Service Provider (KCSP)
Posted 23-Aug-2019 08:21


New AI legaltech product launched in New Zealand
Posted 21-Aug-2019 17:01


Yubico launches first Lightning-compatible security key, the YubiKey 5Ci
Posted 21-Aug-2019 16:46


Disney+ streaming service confirmed launch in New Zealand
Posted 20-Aug-2019 09:29


Industry plan could create a billion dollar interactive games sector
Posted 19-Aug-2019 20:41


Personal cyber insurance a New Zealand first
Posted 19-Aug-2019 20:26


University of Waikato launches space for esports
Posted 19-Aug-2019 20:20


D-Link ANZ expands mydlink ecosystem with new mydlink Mini Wi-Fi Smart Plug
Posted 19-Aug-2019 20:14


Kiwi workers still falling victim to old cyber tricks
Posted 12-Aug-2019 20:47


Lightning Lab GovTech launches 2019 programme
Posted 12-Aug-2019 20:41


Epson launches portable laser projector
Posted 12-Aug-2019 20:27


Huawei launches new distributed HarmonyOS
Posted 12-Aug-2019 20:20


Lenovo introduces single-socket servers for edge and data-intensive workloads
Posted 9-Aug-2019 21:26



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.