Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

1 post

Wannabe Geek

# 42247 1-Oct-2009 14:25
Send private message

Hi there I have the Platinum+ ADSL plan with Orcon.

I’ve noticed that my theoretical max speed as reported on the router/modem has recently fallen from 16mb/s to 12mb/s

this has been accompanied by a reduced download/upload speed – dropping from 12/13mb/s to anywhere from 6-10mb/s

Ping times/Latency has also increased quite considerably.

 I’m in St Lukes and on an LLU network.


  1. Has contention increased?

  2. Has Orcon remotely throttled my connection speed on the router with a firmware upgrade?

  3. Is Orcon shaping traffic leading to reduced connection speed?

  4. Is any activity (by Telecom I assume) leading to degradation of service?

Oh, and... Youtube is now unusably slow on 3 Mac laptops, 1 PC laptop, 1 desktop, iPhone, iPod Touch & a WinMo phone. This can't be right

Create new topic
I fix stuff!
1759 posts

Uber Geek


  # 260147 1-Oct-2009 14:40
Send private message

I would check to see if a cabinet has been put inbetween you and the exchange. Especially if your connection speed has dropped.

Log a fault with the support team. They will be able to assist you.

3 posts

Wannabe Geek

  # 260408 2-Oct-2009 01:36
Send private message

just dont expect it to be dealt with quickly, ive already been waiting 4 weeks and now orcon say a tech will be coming to visit not until next week now, yet they still like me to pay in full for a crap service that aint worked properly since day 1!


11 posts


  # 260519 2-Oct-2009 11:49
Send private message

Right on bro, they have great service but something has to be done in regards to download speeds. ESPECIALLY if one has a 35GB limit like me who likes to spend the evenings downloading. I think they have a database of users who they throttle depending on their download type. My boss has Orcon and it's always fullspeed but he doesn't download.

I think you almost have to bribe them saying you'll leave unless they fix this. I understand that if all the downloaders are taking all the bandwidth from those normal users, and then the normal users have a frustrating time but then again they're not payign as much as we are.

As said their service is great, but I sincerely considering changing to XNet since I already have a phone line with them

2911 posts

Uber Geek


  # 260613 2-Oct-2009 16:04
Send private message

leec09: just dont expect it to be dealt with quickly, ive already been waiting 4 weeks and now orcon say a tech will be coming to visit not until next week now, yet they still like me to pay in full for a crap service that aint worked properly since day 1!

Tell me about it.

Still have an on going issue with Orcon, still not fixed.

EDIT: I'll be expecting some form of compensation for this. Just called in, and what do you know, cant even speak to anyone about it.
Paying for ADSL2+ and getting ADSL1 is not fun when you have a few users in the house using the same internet, it's unbelieveably painful.

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Intel expands 10th Gen Intel Core Mobile processor family
Posted 23-Aug-2019 10:22

Digital innovation drives new investment provider
Posted 23-Aug-2019 08:29

Catalyst Cloud becomes a Kubernetes Certified Service Provider (KCSP)
Posted 23-Aug-2019 08:21

New AI legaltech product launched in New Zealand
Posted 21-Aug-2019 17:01

Yubico launches first Lightning-compatible security key, the YubiKey 5Ci
Posted 21-Aug-2019 16:46

Disney+ streaming service confirmed launch in New Zealand
Posted 20-Aug-2019 09:29

Industry plan could create a billion dollar interactive games sector
Posted 19-Aug-2019 20:41

Personal cyber insurance a New Zealand first
Posted 19-Aug-2019 20:26

University of Waikato launches space for esports
Posted 19-Aug-2019 20:20

D-Link ANZ expands mydlink ecosystem with new mydlink Mini Wi-Fi Smart Plug
Posted 19-Aug-2019 20:14

Kiwi workers still falling victim to old cyber tricks
Posted 12-Aug-2019 20:47

Lightning Lab GovTech launches 2019 programme
Posted 12-Aug-2019 20:41

Epson launches portable laser projector
Posted 12-Aug-2019 20:27

Huawei launches new distributed HarmonyOS
Posted 12-Aug-2019 20:20

Lenovo introduces single-socket servers for edge and data-intensive workloads
Posted 9-Aug-2019 21:26

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.