Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1 post

Wannabe Geek


# 42247 1-Oct-2009 14:25
Send private message

Hi there I have the Platinum+ ADSL plan with Orcon.

I’ve noticed that my theoretical max speed as reported on the router/modem has recently fallen from 16mb/s to 12mb/s

this has been accompanied by a reduced download/upload speed – dropping from 12/13mb/s to anywhere from 6-10mb/s

Ping times/Latency has also increased quite considerably.

 I’m in St Lukes and on an LLU network.

 Questions; 



  1. Has contention increased?



  2. Has Orcon remotely throttled my connection speed on the router with a firmware upgrade?



  3. Is Orcon shaping traffic leading to reduced connection speed?



  4. Is any activity (by Telecom I assume) leading to degradation of service?


Oh, and... Youtube is now unusably slow on 3 Mac laptops, 1 PC laptop, 1 desktop, iPhone, iPod Touch & a WinMo phone. This can't be right



Create new topic
I fix stuff!
1791 posts

Uber Geek

Trusted
Vocus
Subscriber

  # 260147 1-Oct-2009 14:40
Send private message

I would check to see if a cabinet has been put inbetween you and the exchange. Especially if your connection speed has dropped.

Log a fault with the support team. They will be able to assist you.

3 posts

Wannabe Geek


  # 260408 2-Oct-2009 01:36
Send private message

just dont expect it to be dealt with quickly, ive already been waiting 4 weeks and now orcon say a tech will be coming to visit not until next week now, yet they still like me to pay in full for a crap service that aint worked properly since day 1!

 
 
 
 


11 posts

Geek


  # 260519 2-Oct-2009 11:49
Send private message

Right on bro, they have great service but something has to be done in regards to download speeds. ESPECIALLY if one has a 35GB limit like me who likes to spend the evenings downloading. I think they have a database of users who they throttle depending on their download type. My boss has Orcon and it's always fullspeed but he doesn't download.

I think you almost have to bribe them saying you'll leave unless they fix this. I understand that if all the downloaders are taking all the bandwidth from those normal users, and then the normal users have a frustrating time but then again they're not payign as much as we are.

As said their service is great, but I sincerely considering changing to XNet since I already have a phone line with them

Human
2949 posts

Uber Geek

Subscriber

  # 260613 2-Oct-2009 16:04
Send private message

leec09: just dont expect it to be dealt with quickly, ive already been waiting 4 weeks and now orcon say a tech will be coming to visit not until next week now, yet they still like me to pay in full for a crap service that aint worked properly since day 1!


Tell me about it.

Still have an on going issue with Orcon, still not fixed.

EDIT: I'll be expecting some form of compensation for this. Just called in, and what do you know, cant even speak to anyone about it.
Paying for ADSL2+ and getting ADSL1 is not fun when you have a few users in the house using the same internet, it's unbelieveably painful.







Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.