Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




584 posts

Ultimate Geek

Trusted

# 43022 15-Oct-2009 17:59
Send private message

Hi guys,

I was wondering if anyone has had a problem like mine or know why it is happening.

A few months ago i was changed to a closer cabinet, this did great for my internet as i'm on ADSL 2 but every since then i find that my phone line dies randomly.  By dieing i mean that the phone line is all crackly and scratchy.  My cordless tells me that the line is in use.  This can stay like this for up to 24 hours (apart from the first time it happened it took them 2 weeks to sort it out) and then it either fixes itself or a tech rings to say it's fixed (not sure if it fixed itself when the tech got there thou). 
I have made about 4 calls to Orcon and have been thru all the isoalation tests etc and as said before techs have come out and said that they have fixed it.


It has now happened again and i have made another call to Orcon, a tech is coming out tomorrow again!!!!
One thing that i have noticed is that everytime there is a storm this happens, not sure if it's related.

What i am scared of is that they are going to find something wrong on my side of the street and get a big charge.  I don't think i am to blame as i've lived here for 3 years and never had a problem before the change of cabitnet and then all of a sudden i've had major problems.

Does anyone know what this problem could be?

I will addmit that Orcon has been trying and gave me my money back for the 2 weeks i had problems at the start.

One last thing is that my internet works perfectly the whole time.

Create new topic
557 posts

Ultimate Geek


  # 264347 16-Oct-2009 19:13
Send private message

Sounds like water is getting in somewhere, I had a similar problem. They ended having to replace the whole cable from my house to the cabinet.



584 posts

Ultimate Geek

Trusted

  # 264350 16-Oct-2009 19:22
Send private message

Did you have to pay for that?

 
 
 
 


557 posts

Ultimate Geek


  # 264358 16-Oct-2009 19:51
Send private message

No, as it was outside my house it was thier cost.



584 posts

Ultimate Geek

Trusted

  # 264390 16-Oct-2009 21:14
Send private message

Well my phone is back to normal, came better overnight, haven't heard anything from Orcon, they said the tech would get hold of me today at 5pm.
I might just have a quick check under the house tomorrow but i don't think i will find anything as i got sky installed a few weeks ago and the installer never brought anything up when he installed the extra phone jack.



584 posts

Ultimate Geek

Trusted

  # 264522 17-Oct-2009 12:31
Send private message

Just had the techs come out and look at the connection box on the side of the house, some of the wires were corroded and said the not best job done when it was first installed. They tidy it all up and now it's all running sweet, my speeds have increased as well.
Big thumbs up for Orcon for sorting this out and i will admit that the waiting time on the phone has decreased heaps in the last few months!!!
Thanks

3095 posts

Uber Geek

Trusted
Subscriber

  # 264834 18-Oct-2009 15:09
Send private message

Fabian: Just had the techs come out and look at the connection box on the side of the house, some of the wires were corroded and said the not best job done when it was first installed. They tidy it all up and now it's all running sweet, my speeds have increased as well.
Big thumbs up for Orcon for sorting this out and i will admit that the waiting time on the phone has decreased heaps in the last few months!!!
Thanks

Heh, try calling Orcon Business on a Monday.  You're lucky if you're only on the phone half an hour ><

And OH MAN that hold music is horrible.




I finally have fibre!  Had to leave the country to get it though.


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35


Amazon Studios announces New Zealand as location for its upcoming series based on The Lord of the Rings
Posted 18-Sep-2019 17:24


The Warehouse chooses Elasticsearch service
Posted 18-Sep-2019 13:55


Voyager upgrades core network to 100Gbit
Posted 18-Sep-2019 13:52


Streaming service Acorn TV launches in New Zealand with selection with British shows
Posted 18-Sep-2019 08:55


Bitcoin.com announces partnership with smartphone manufacturer HTC
Posted 16-Sep-2019 21:30


Finalists Announced for Microsoft NZ Partner Awards
Posted 16-Sep-2019 19:37


OPPO Showcases New CameraX Capabilities at Google Developer Days China 2019
Posted 15-Sep-2019 12:42


New Zealand PC Market returns to growth
Posted 15-Sep-2019 12:24


Home sensor charity director speaks about the preventable death which drives her to push for healthy homes
Posted 11-Sep-2019 08:46


Te ao Maori Minecraft world set to inspire Kiwi students
Posted 11-Sep-2019 08:43


Research reveals The Power of Games in New Zealand
Posted 11-Sep-2019 08:40


Ring Door View Cam now available in New Zealand
Posted 11-Sep-2019 08:38


Vodafone NZ to create X Squad
Posted 10-Sep-2019 10:25


Huawei nova 5T to be available 20th September
Posted 5-Sep-2019 11:55



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.