- Christchurch, NZ https://www.speedtest.net/result/592697344.png 2+
- Sydney, AU https://www.speedtest.net/result/592698020.png 2+
- Maidenhead, UK .39mbps DL speed https://www.speedtest.net/result/592699206.png
- Tucson AZ, USA .9mbps https://www.speedtest.net/result/592700378.png
.39mbps??!?!?!?!?!? Does that seem like a total joke to anyone else or am I going insane?
They finally respond (after several phone calls from my end) with this:
Thank you for your email regarding your connection speed.
We have ordered interleaving (a form of error correction) to be enabled on your internet connection; this should stop burst errors from occurring on the line, in turn increasing the connection speed.
I hope this information was helpful and if you have any other queries please do not hesitate to email me back or call me on the number below.
Surprise, surprise, nothing has changed, speeds are still ridiculously slow..
I'm just venting here to see if anyone has any ideas of other things I can do BESIDES waiting 3 weeks for customer support, or leaving Orcon. I'm SO tempted to just leave them outright, but I DO like the company and I think competition for Internet is SO important in NZ, its hard to just pack up and leave to Telecom (I have to get over the fact its TELECOM after all).. Any ideas or feedbackwould be so appreciated... at the end of my rope a bit!
Can anyone offer any ideas and or tell me if my area (Northern Porirua, Wellington) would be better served by Telecom?