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26 posts

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#50800 25-Nov-2009 22:42
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Good evening all,

After experiencing really slow download from rapidshare, I discovered from here that Orcon is capping rapidshare access (which is fine.) But then I went and did a speedtest and realised that my speed is a lot lower than what it's capable of

 

My router stats follow:

DSL Status:  UP    
DSL Modulation Mode:  ADSL2+    
DSL Path Mode:  INTERLEAVED    
Downstream Rate:  16571 Kbps    
Upstream Rate:  160 Kbps    
Downstream Margin:  13 db    
Upstream Margin:  39 db    
Downstream Line Attenuation:  14    
Upstream Line Attenuation:  6    
Downstream Transmit Power:  0    
Upstream Transmit Power:  0

Since I'm on the Orcon Max/128Kb plan, I though even if I'm not on ADSL2+ plan, I should be getting something higher than 3.28Mb/s.

So I gave Orcon a call. First thing I asked was about my speed. The girl at the other end of the line gave me the usual lecture about how distances and various factors could affect the connection speed. Which I didn't really buy because a year or so ago, speedtest.net always reported around 6Mb/s

Then I ask about getting put on an ADSL2+ plan, and to my surprise, she told me I cannot get ADSL2+ eventhough my router suggested otherwise. (I also did an address check with the telecom website tool and was told I can get ADSL 2+).

Now, are my router AND Telecom both lying to me? Or is Orcon/the overworked call centre girl made a mistake? Whilst 3.28Mb/s is still plenty for average use, since I'm suppose to be on a Max/128k plan, I didn't think it's too much to expect more.

I was actually considering moving my home phone from Telecom to Orcon. But if the speed is so low, I might actually go the otherway and move my internet to Telecom just for ADSL2+

If anyone from Orcon reading this, care to comment?

Cheers.

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  #276347 25-Nov-2009 22:45
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Having limited 128k uplink this will limit the downlink speed

You need FS/FS

John



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  #276358 25-Nov-2009 23:14
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Ahh. That makes sense. Thanks John.

 
 
 
 


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  #276553 26-Nov-2009 15:09

Purhaps if you ring and ask to have the speed looked at by Teir 2 technicians (even just to verify what the helpdesk person was saying might be an idea)?

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  #276564 26-Nov-2009 15:28
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Being on FS/128kb will limit your MAX speed to 4-5Mb

Go on a FS/FS and you should be seeing 15-16Mb

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  #276595 26-Nov-2009 16:39
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c71931f:
boby55: Being on FS/128kb will limit your MAX speed to 4-5Mb

Go on a FS/FS and you should be seeing 15-16Mb


Does that only apply to telecom?
I was switched over to a fs/fs plan lastnight and my speedtest.net test showed my connection is slower than it was on fs/128..
(I'm on slingshot)


No, not just Telecom.

Have you tried restarting your router after the plan change? Otherwise I would sugest that your speed is still capped. Post your router specs here.

nzbnw







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  #276600 26-Nov-2009 17:23
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c71931f:
boby55: Being on FS/128kb will limit your MAX speed to 4-5Mb

Go on a FS/FS and you should be seeing 15-16Mb


Does that only apply to telecom?
I was switched over to a fs/fs plan lastnight and my speedtest.net test showed my connection is slower than it was on fs/128..
(I'm on slingshot)



No thats how adsl works.

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  #276739 27-Nov-2009 07:34
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c71931f:
boby55: Being on FS/128kb will limit your MAX speed to 4-5Mb

Go on a FS/FS and you should be seeing 15-16Mb


Does that only apply to telecom?
I was switched over to a fs/fs plan lastnight and my speedtest.net test showed my connection is slower than it was on fs/128..
(I'm on slingshot)


No it's how the TCP/IP protocol works - downstream speeds are tied to your upstream speeds.

 
 
 
 




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  #277232 28-Nov-2009 15:14
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Orcon removed the upload limit and it's looking much better now. Cool



If this is a sustainable speed, then the $10 extra will be well worth it.

Will do another speed test again later tonight to see how different it will be between peak and non peak time.

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