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Topic # 55907 9-Jan-2010 20:38
Send private message

Everything comes back with


219.88.242.10 failed after I sent the message.

Remote host said: 550 This message contains a virus (Exploit.PDF-9669)

 

I can assure you there is no virus on the emails.

edit: update broken paste to the html editor...




Richard rich.ms

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  Reply # 288680 10-Jan-2010 14:56
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Hi there,

Have you tried sending an email to orcon using web based email, instead of local client (assuming you are using a local client).

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  Reply # 288686 10-Jan-2010 15:41
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Are you replying to an email that one of their support team sent you? Or composing a new message to them?
Does your signature contact a graphic at all? Any information you can provider about the email you are sending would be excellent.

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  Reply # 288690 10-Jan-2010 15:46
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Actually it looks like this could be a new issue with the clamxav update for the mail server Orcon are running.
Looking at this website - http://www.zimbra.com/forums/administrators/36295-solved-every-new-message-flagged-exploit-pdf-9669-nothing-getting-through.html

People had the same issue after an update on their mail server yesterday it has a suggestion on how to fix it but it is a server side fix. Perhaps someone from Orcon will read this and be able to provide some feedback?

As a user try sending a Plain Text email rather than HTML formatted email and apparently it will go through.
Let us know how you get on.



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  Reply # 288702 10-Jan-2010 16:31
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Can't send plain texts, never wrote that into the website, its html only.

I will try resending them later in the day when it has been sorted out.




Richard rich.ms

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  Reply # 288765 10-Jan-2010 19:22
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richms: Everything comes back with


219.88.242.10 failed after I sent the message.

Remote host said: 550 This message contains a virus (Exploit.PDF-9669)

 

I can assure you there is no virus on the emails.

edit: update broken paste to the html editor...



We are on Orcon and were getting this all yesterday.  Today it seems to be fixed.  Did a search this morning and found  we are not alone . http://forum.avast.com/index.php?topic=53225.0

 Maybe something to do with Elvis turned 75..

 




Regards,

Old3eyes


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  Reply # 289965 14-Jan-2010 12:33
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RMS: Is this still happening?



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  Reply # 290141 14-Jan-2010 23:11
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Havent seen any come back today, but will only know if someone from orcon buys and the payment instructions go to them and bounce.




Richard rich.ms

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  Reply # 290407 15-Jan-2010 19:09
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It does seem to be fixed now.




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