The fact was , I had cancelled my contract with orcon last year once I was moving to an area without an adsl+ cabinet avaliable .Months later I moved to wellington and after had a terrible experience with 3G broadband by Vodafone I decided to signed up again . I was really impressed with the option of no contract and the modem with voip enable .I ordered the broadband on Tuesday and on Thursday I received a phone from the sales department saying that at my address there was a landline connected and nothing they could do to disconnected that line without authorization of the account's holder . I got suprised and tried to contact the landlord and no landline was installed there as far he knew.
Passed 4 hours , the sales department team contacted me saying that the techinican made a mistake and try to connect the broadband at another flat which was not mine . 1st mistake
The Following day I received a phone call saying that everything was working fine and 30minutes before the modem was delivered by courier.After try to connected the entire day I spoke with the team leader who could not help.
Resume of the nightmare : I am without internet , once I had already sent back the vodem of vodafone , which I was using previously .
I lost a day at work once my work is based at internet .
After that situation , I would like to know , is this a normal situation which happens in this company ?