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Zub

147 posts

Master Geek
+1 received by user: 3


  Reply # 340449 10-Jun-2010 22:21
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For data collection and troubleshooting purposes



Hamilton
Orcon Purple

Tracing route to yahoo.com [209.191.122.70] over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.2.1
2 12 ms 14 ms 11 ms lo1-ubs.erx1.nct.orcon.net.nz [60.234.8.199]
3 13 ms 12 ms 11 ms ge-0-0-3-201.cre1.nct.orcon.net.nz [121.98.9.65]
4 13 ms 11 ms 15 ms 121.98.9.142
5 12 ms 13 ms 11 ms Gi10-0-0-401.GW1.AKL1.asianetcom.net [203.192.167.33]
6 14 ms 13 ms 13 ms ge-0-0-0-0.gw1.akl2.asianetcom.net [203.192.185.45]
7 138 ms 141 ms 138 ms po1-1-0.gw3.lax1.asianetcom.net [203.192.185.62]
8 169 ms 168 ms 169 ms gi4-1-0.gw1.sjc1.asianetcom.net [202.147.61.209]
9 260 ms 169 ms 169 ms PAT1.SJC.yahoo.com [206.223.116.150]
10 201 ms 199 ms 200 ms as-0.pat1.dnx.yahoo.com [216.115.101.148]
11 220 ms 219 ms 237 ms as-3.pat1.da3.yahoo.com [216.115.96.38]
12 223 ms 217 ms 217 ms ae-0.pat2.da3.yahoo.com [216.115.105.161]
13 219 ms 223 ms 223 ms ae1-p131.msr2.mud.yahoo.com [216.115.104.87]
14 219 ms 218 ms 220 ms te-7-2.fab1-a-gdc.mud.yahoo.com [209.191.78.147]
15 222 ms 219 ms 222 ms UNKNOWN-209-191-78-169.yahoo.com [209.191.78.169]
16 219 ms 220 ms 219 ms ir1.fp.vip.mud.yahoo.com [209.191.122.70]
Trace complete.

111 posts

Master Geek


  Reply # 340450 10-Jun-2010 22:22
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@ brookz - My predicament exactly ... no WoW tonight for me ... slackers.

192 posts

Master Geek
+1 received by user: 24


  Reply # 340470 10-Jun-2010 23:16
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Yeah it was better tonight, as in, it took longer before the congestion hit, but it still hit :(

8027 posts

Uber Geek
+1 received by user: 387

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  Reply # 340471 10-Jun-2010 23:16
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Daylo:
Ragnor:
Residential internet is a best effort shared network service with no guarantee of performance or reliability.

If that's the approach then their marketing plan and advertising should state that.  Imagine that.  They'd have fewer customers ... so I guess less of them to complain about "blistering fast services".



That is the reality for all consumer adsl everywhere.

Normally it runs well but it's not a business class connection with dedicated CIR's and 99.999 uptime gaurantees etc.

Faults have already been logged work is being done, you just need to relax and be realistic.

111 posts

Master Geek


  Reply # 340484 11-Jun-2010 00:18
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So if I understand correctly, after reading this thread and others, we're back at "peak time lag hell" issues? Confirm? Deny? Uncertainty?

As of now, my latency in game is back to just over 300ms ... not bad considering between 7pm and 11pm NZ it's at a respectable 2000ms to 6000ms (approx.).

Woohoo and party hats!

I sent my whizbang magic orcon tool results back ... ping'n'traceroute'n'speedtest scripties ... go go gadget!

358 posts

Ultimate Geek
+1 received by user: 18


  Reply # 340529 11-Jun-2010 09:19
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Daylo: So if I understand correctly, after reading this thread and others, we're back at "peak time lag hell" issues? Confirm? Deny? Uncertainty?

As of now, my latency in game is back to just over 300ms ... not bad considering between 7pm and 11pm NZ it's at a respectable 2000ms to 6000ms (approx.).

Woohoo and party hats!

I sent my whizbang magic orcon tool results back ... ping'n'traceroute'n'speedtest scripties ... go go gadget!


Yip back to peak time lag. Cant even use a vent server in aussie its that bad.

111 posts

Master Geek


  Reply # 340533 11-Jun-2010 09:44
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Yes both WoW and Vent were absolutely ... "terribad" last night and the previous night !!

Last night:

ME: "Meh sorry peeps I have some pretty bad latency and it's just hit around 4000ms ..."
Them: "WTFROFLMAOBBQSAUCE!!!!!1111oneone11!!1one!!!111ISPBASNESS!?!?!?111!!!one!!11"
ME: "yeah it's a bad night to tank ... *le sigh* "
Them: "Just see how it goes ... change to DPS spec. PlayerX, switch to tank spec go!"
ME: "kk ... I'm ready"


... lining up Marrowgar
... tanks pull

Disconnect!!

ME: "ARRRRRRRRRRRRRRRGH!!!!!"

... reconnect ...

Disconnect!!

Gives up after trying 5 (or so) more times.

Hmmm ... Vent appears to be working but is very quiet ... but wait !!! .... INCOMING 25+ people chatting at once!!! WOOHOO VENT LAG incoming ear crits!!!!

(yes I tend to add sarcasm and general humour in amongst my (in reality) dissatisfaction ...

Poor, poor, poor ...

318 posts

Ultimate Geek
+1 received by user: 19


  Reply # 341090 12-Jun-2010 23:28

something happened and internet is blazing fast again.

No more complaints from me if this keeps up :)

Cheers

Zub

147 posts

Master Geek
+1 received by user: 3


  Reply # 341091 12-Jun-2010 23:33
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I wonder if the All Blacks had anything to do with that.
I was frustratingly slow earlier today while I was trying to work (online). Max speedtest was 3Mbps and youtube couldn't play anything without long stops to buffer.

Now for me it's fantastic though.

My theory goes something along the lines of... some internet users didn't log on to compete for bandwidth because they were watching the game, and then went out afterwards to celebrate.

Goooo the ABs!

I fix stuff!
1706 posts

Uber Geek
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  Reply # 341144 13-Jun-2010 11:09
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Daylo: Yes both WoW and Vent were absolutely ... "terribad" last night and the previous night !!


Can you provide traceroutes to your Wow and Vent servers when this is happenining.

Also supply your IP address.


111 posts

Master Geek


  Reply # 341155 13-Jun-2010 11:56
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Sounddude:
Daylo: Yes both WoW and Vent were absolutely ... "terribad" last night and the previous night !!


Can you provide traceroutes to your Wow and Vent servers when this is happenining.

Also supply your IP address.



I had already logged a call and provided all required information, even using the "Orcon tool" they sent.

I received the following email on Friday the 11th which I find odd unless Orcon do some whizzbang special magic etc to WoW servers and recent changes affected that ...? 
Anyway, since this email I have been at a steady 350-400ms latency since Friday night.  Not as good as the usual 250-300ms, but far better than 5000 to 6000ms latency in WoW.

If this holds tonight in a 25 person raid, I'll be happy and reply to this.

======================
Hi there,

Thank you for your email regarding slow speeds while gaming.

>From your email I understand you are experiencing latency spikes in game. Due to changes made by Blizzard to their set up we have identified an issue and have made some chages that should help.

Please test it out over the week end and get back in touch if required.

I hope this information was helpful and if you have any other queries please do not hesitate to email me back or call me on 0800-13-14-15.
Kindest Regards,

Martin **removed**

======================

211 posts

Master Geek
+1 received by user: 17


  Reply # 341302 13-Jun-2010 20:50
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Super fail speed tonight. One more week of this and I am 100% outta here

129 posts

Master Geek
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  Reply # 341540 14-Jun-2010 14:46
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I had real problems with games last night as well. It took up to 30 secs to refresh what normally would be instant.

225 posts

Master Geek
+1 received by user: 13


  Reply # 342416 16-Jun-2010 18:17
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I'm still getting painful latency...anyone else?

179 posts

Master Geek
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  Reply # 342424 16-Jun-2010 18:46
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Snackos: I'm still getting painful latency...anyone else?


All good here, but then I have given up on Orcon and joined Telecom. Cutover happened on Monday and haven't looked back since.


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