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60 posts

Master Geek


  Reply # 336852 1-Jun-2010 00:23

Was having 5k pings to sydney based ventrillo tonight, bad lag spikes to world of warcraft still.

Its like Im in the game and can't do anything just stand there then everyone else speeds up to where they should be and ping shoots up in game to 1500ms, then doprs again for a minute.

I will be changing back to Telecom tomorrow

*sigh*

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Master Geek
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  Reply # 336853 1-Jun-2010 00:28
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seamonkey: Was having 5k pings to sydney based ventrillo tonight, bad lag spikes to world of warcraft still.

Its like Im in the game and can't do anything just stand there then everyone else speeds up to where they should be and ping shoots up in game to 1500ms, then doprs again for a minute.

I will be changing back to Telecom tomorrow

*sigh*


Well according to Orcon, this is because Telecom exchanges are overloaded so... changing back to Telecom won't fix things, from what I understand anyway.

 
 
 
 


34 posts

Geek


  Reply # 336855 1-Jun-2010 00:54

Rambaldi: Well according to Orcon, this is because Telecom exchanges are overloaded so... changing back to Telecom won't fix things, from what I understand anyway.


As I understood it, it's more that each ISP has to work out something with Telecom Wholesale (which is separate from Xtra, again in so far as I understand) when a link is overloaded. 

But yes, the prime time lag is getting gradually worse to the point of the connection being virtually useless 4pm/5pm - 10pm/11pm, with the winter weather bringing more people indoors I imagine.

From the sounds of it a few other ISP's have had better luck getting it sorted, though. Was thinking about Xnet myself.

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  Reply # 337074 1-Jun-2010 15:36
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Exchange/Cabinet > Backhaul > Handover Links > ISP Network

Orcon have said it's the handover links that are congested, which means changing ISP may indeed resolve the issue.

I fix stuff!
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  Reply # 337107 1-Jun-2010 17:20
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The congestion is actually in the Telecom network, so it should be affecting all Telecom Wholesale customer.

TBY-RAN is overloaded.


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  Reply # 337116 1-Jun-2010 17:53
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The plot thickens!

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  Reply # 337164 1-Jun-2010 21:30


Indeed, once again, high latency and low bandwidth hits the fan.

  1     2 ms    <1 ms    <1 ms  192.168.1.1
  2   101 ms    96 ms   103 ms  lo1-ubs.erx1.nct.orcon.net.nz [60.234.8.199]

the second hop's looking rather congested too. time to sleep :) 

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  Reply # 337204 1-Jun-2010 23:36
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Sounddude: The congestion is actually in the Telecom network, so it should be affecting all Telecom Wholesale customer.

TBY-RAN is overloaded.



Are you sure about that?

I'm off the Torbay exchange on wholesale equipment, ISAM-09 I believe last time I checked which incidently is also in the same building as the 'RAN' where I believe they typically use a Juniper ERX1440 as the aggregation switch for the alcatel 7450's which in turn aggregate the various ISAMS.

I honetly cannot say that I've seen any degraded connectivity at all at any time of the day/evening/night.
Also why is your DSL hand-over comming from the TBY RAN? Surly you would be connected off Northcote or Glenfield? Or do you have handover(s) at multiple locations?

If you would like me to do any testing for you, please let me know! Sounds like you may be getting shafted!

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  Reply # 337243 2-Jun-2010 08:34
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Our handover is off GLF

We have had confirmation that its effecting the TBY-RAN. Possibly its only for traffic going TBY -> GLF.




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Master Geek
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  Reply # 337300 2-Jun-2010 11:18
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Sounddude: Our handover is off GLF

We have had confirmation that its effecting the TBY-RAN. Possibly its only for traffic going TBY -> GLF.





Do you have an approximate timeline as to when this problem might be fixed, or at least improved upon ? I'd love to be able to tell my WoW guild approximately when I'll be able to raid properly again.

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  Reply # 337335 2-Jun-2010 12:33
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Just heard from Telecom they are putting in a work around this afternoon. So it should be better tonight.

Will let you guys know when I hear more.




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Master Geek


  Reply # 337378 2-Jun-2010 14:15

When telecom built their DSL network it was low grade so they didn't loose customers from their frame, ISDN and ATM networks, so I guess we are left with this legacy, a load of junk.

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  Reply # 337379 2-Jun-2010 14:18
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tunafish: When telecom built their DSL network it was low grade so they didn't loose customers from their frame, ISDN and ATM networks, so I guess we are left with this legacy, a load of junk.


Sure if you ignore the ~$3 million per day they are spending on installing cabinets with x Gbit fibre backhaul and improving exchange backhaul.....

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  Reply # 337430 2-Jun-2010 16:30
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tunafish: When telecom built their DSL network it was low grade so they didn't loose customers from their frame, ISDN and ATM networks, so I guess we are left with this legacy, a load of junk.


Thats why we built our own LLU network :)

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Ultimate Geek
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  Reply # 337469 2-Jun-2010 17:47

I think it's fair to say if it weren't for the LLU, telecom would still enjoy it's healthy super normal profit till this day.

all in all, any sort of investments (housing aside) are definitely good for NZ, now we just need more than one southern cross cables......

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