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# 77688 20-Feb-2011 19:39
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For the past 2 hours  no one here has been able to receive emails, send is OK.  Outlook and Eudora just time out on the receive.   Put in  a Telecom T-stick and it receives fine.

Called Orcon, CSR said that there are no problems.  This happens on but mine and my wife's emails both using different Orcon accounts but on the same ADSL  circuit.  Tried changing  the receive from mail.orcon.net.nz to pop3.orcon.net.nz but still the same.

Well wait until morning and retest.  If not going will log a fault again..

 




Regards,

Old3eyes


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  # 441727 20-Feb-2011 19:47
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I am having the same issue

BDFL - Memuneh
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  # 441728 20-Feb-2011 19:48
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Please submit here http://www.geekzone.co.nz/fault.asp (everyone with the problem).

We should all use this tool to submit faults. This is the only way we can gather enough information to show ISPs where problems are happening.




 
 
 
 




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  # 441737 20-Feb-2011 20:32
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Looks like it's come rite @ 8.29. Just got the reply from my post..

Have logged it as requested above..




Regards,

Old3eyes




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  # 441741 20-Feb-2011 21:00
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Spoke too soon. 8.57PM and it's dead again..




Regards,

Old3eyes


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  # 441775 20-Feb-2011 22:54
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Same thing for me, but webmail works fine. Tried changing to mail.orcon, no joy either.

I would report it in that form Mauricio, but I connect through Xtra :)

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  # 441864 21-Feb-2011 11:30
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Hi all,
We had a four hour outage yesterday.
It was resolved at 9.39pm, so you should be OK now.
Thanks, and sorry about the outage, Quentin




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Vocus NZ
[Slingshot, Orcon and Flip]




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  # 441934 21-Feb-2011 13:33
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quentinreade: Hi all,
We had a four hour outage yesterday.
It was resolved at 9.39pm, so you should be OK now.

Thanks, and sorry about the outage, Quentin


Thanx Quentin.

 

You should tell your CSRs when there is an outage so they don't tell people that there is no known problems..






Regards,

Old3eyes


 
 
 
 


BDFL - Memuneh
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  # 441937 21-Feb-2011 13:45
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old3eyes: You should tell your CSRs when there is an outage so they don't tell people that there is no known problems..



That's the main reason we created the ISP Faults page. It's quite common for CSRs not to know about other people reporting similar faults in same region or nationwide. The ISP Faults page is an early warning for users and should be used as such...

 




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