Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




6 posts

Wannabe Geek


Topic # 81636 15-Apr-2011 22:51
Send private message

Hi, since about 2 week ago my orcon broadband has become unusable during the hours of 8-11:30pm. Most websites (international) refuse to load or timeout. Even sites like hotmail needs several refreshes before it even starts to load and the loading bar on firefox never reaches 100% on international sites even after an hour. When I try to download a file, the speed fluctuates between 0kB-10kB. National sites like tvnzondemand usually remain unaffected and I can watch 1500K vids from it without lag. My speed is usually around 9.2mb dl and 0.8mb ul during the daytime. I'd really appreciate it if someone has a solution to this.

Thx

P.S. I'm on silver full speed up/down with 30 gig quota

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4 | 5
176 posts

Master Geek
+1 received by user: 9


  Reply # 459361 16-Apr-2011 13:45
Send private message

Yes, I'm experiencing the same.

Where's sounddude when you need him?

2363 posts

Uber Geek
+1 received by user: 101


  Reply # 459400 16-Apr-2011 14:36
Send private message

Are you on telecom wholesale or Orcon's ULL/+ network?

 
 
 
 


602 posts

Ultimate Geek
+1 received by user: 38


  Reply # 459402 16-Apr-2011 14:39
Send private message

Similar here... was going to start my own thread earlier, but waiting for speedtest.net page to load. Last night I had a download speed of 6.84 Mb/s or better for Auckland and Tauranga servers, but didn't check international downloads at that stage. ADSL downstream line speed is 8064 kbps,

Sites like TVNZ and www.nzherald.co.nz are loading fast.

602 posts

Ultimate Geek
+1 received by user: 38


  Reply # 459406 16-Apr-2011 14:46
Send private message

kyhwana2: Are you on telecom wholesale or Orcon's ULL/+ network?

Not sure about the thread starter, but I'm on LLU Orcon+ network from the Auckland Central exchange.


176 posts

Master Geek
+1 received by user: 9


  Reply # 459446 16-Apr-2011 16:41
Send private message

NZ sites are generally quite OK, and Orcon.net.nz is very fast indeed.

This tells us where the issues are - again - .... international bandwidth.

602 posts

Ultimate Geek
+1 received by user: 38


  Reply # 459499 16-Apr-2011 18:42
Send private message

pohutukawa: NZ sites are generally quite OK, and Orcon.net.nz is very fast indeed.

This tells us where the issues are - again - .... international bandwidth.


I'm not sure that it is simply a matter of bandwidth... this speedtest to Los Angeles had a download speed of 3.02 Mb/s - not super fast, but not far off half the speed I get from NZ servers. The ping of 1123ms isn't so good.

https://www.speedtest.net/result/1254459430.png

But when I went to download the png image (above) from speedtest.net it took minutes to download, which should only be seconds (or less) for a 53 KB file.


4084 posts

Uber Geek
+1 received by user: 607

Moderator
Trusted
Subscriber

  Reply # 459500 16-Apr-2011 18:43
Send private message

Using Orcon's own DNS servers?

176 posts

Master Geek
+1 received by user: 9


  Reply # 459504 16-Apr-2011 18:52
Send private message

OK, so latency.

Nothing on the network status page at all.

How serious does it need to get a mention there?

602 posts

Ultimate Geek
+1 received by user: 38


  Reply # 459506 16-Apr-2011 18:54
Send private message

Orcon DNS in use.

C:\>nslookup
Default Server: dns1.orcon.net.nz
Address: 121.98.0.1




6 posts

Wannabe Geek


  Reply # 459511 16-Apr-2011 19:28
Send private message

I'm on orcon's LLU plan. During the school holidays most sites have problem loading even in daytime and end up with connection reset. Speedtest.net isn't loading but tvnzondemand buffers really well. Has any1 reported this to orcon?

176 posts

Master Geek
+1 received by user: 9


  Reply # 459513 16-Apr-2011 19:30
Send private message

I can't get through to them. Tried three times, twice for 30mins+, and the last time for 10 mins. Filled out their web-form. Expecting a reply in a week asking if I'm still having problems.

602 posts

Ultimate Geek
+1 received by user: 38


  Reply # 459514 16-Apr-2011 19:44
Send private message

I've reported it via the Report a Fault web form:
http://www.orcon.net.nz/support/request/

Just a few minutes ago, so lets see what happens.

176 posts

Master Geek
+1 received by user: 9


  Reply # 459519 16-Apr-2011 19:50
Send private message

Saturday 23rd April, 19:32.

Dear alexx,

Thank you for submitting a fault via our website.

Could you please try powering down your modem, waiting a couple of minutes, and powering it up again. Also, try unplugging your fax machine. Also check that you are able to turn the light on, and that you are spelling websites correctly.

Just letting you know that our utmost attention has been paid to this issue and we will continue to monitor the situation.

Warmest regards

Orcon

602 posts

Ultimate Geek
+1 received by user: 38


  Reply # 459524 16-Apr-2011 20:04
Send private message

Just for reference, here is a speedtest result using an NZ based server.

https://www.speedtest.net/result/1254573673.png

Test result is fine, but loading the image from speedtest.net isn't so good. So far I'm waiting over 3 minutes for the PNG image to download and I've only got a few pixels. :)

602 posts

Ultimate Geek
+1 received by user: 38


  Reply # 460718 19-Apr-2011 23:16
Send private message

Orcon made a network status update for 17/04 "Higher than normal latency..." which is amusing since 17/04 didn't seem as bad as the previous night.

Whatever the case, it seems to be back to being as bad as on the 16th, as I'm having trouble loading https://www.speedtest.net/ again. Has anyone else noticed this?


 1 | 2 | 3 | 4 | 5
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone TV — television in the cloud
Posted 17-Oct-2017 19:29


Nokia 8 review: Classy midrange pure Android phone
Posted 16-Oct-2017 07:27


Why carriers might want to embrace Commerce Commission study, MVNOs
Posted 13-Oct-2017 09:42


Fitbit launches Ionic, its health and fitness smartwatch
Posted 12-Oct-2017 15:52


Xero launches machine learning automation to improve coding accuracy for small businesses
Posted 12-Oct-2017 15:45


Bank of New Zealand uses Intel AI to detect financial crime
Posted 12-Oct-2017 15:39


Sony launches Xperia XZ1, a smartphone with real-time 3D capture
Posted 11-Oct-2017 10:26


Notes on Nokia’s phone comeback
Posted 10-Oct-2017 10:06


Air New Zealand begins Inflight Wi-Fi rollout
Posted 9-Oct-2017 20:16


The latest mobile phones in perspective
Posted 9-Oct-2017 18:34


Review: Acronis True Image 2018 — serious backup
Posted 8-Oct-2017 11:22


Lenovo launches ThinkPad Anniversary Edition 25
Posted 7-Oct-2017 23:16


Less fone, more tech as Vodafone gets brand make-over
Posted 6-Oct-2017 08:16


API Talent Achieves AWS MSP Partner Status
Posted 5-Oct-2017 21:20


Stellar Consulting Group now a Domo Partner
Posted 5-Oct-2017 21:03



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.