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Topic # 81693 16-Apr-2011 14:36
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very slow speed loading international websites. I can load any nz website in just seconds, but international one will takes 5 minutes at least. sometimes facebook just can't open at all, outlook sometimes can't connect to hotmail server.

Just tested adsl phoneline by Orcon diagnostics software, and waitting for respond.

BTW!!!

Telecom just installed a new "big green box" about 100 meters away from my house a few days ago, and the issues starts after that.


Any one know what is this "green box" ?

Will this or can this "green box" cause the problem, or it's just coincidence ?

please help......


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  Reply # 459414 16-Apr-2011 15:01
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no idea but why is the box lopsided ?




Common sense is not as common as you think.


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  Reply # 459415 16-Apr-2011 15:04
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tardis

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  Reply # 459417 16-Apr-2011 15:07
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Escher?

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  Reply # 459427 16-Apr-2011 15:46
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  Reply # 459437 16-Apr-2011 16:15
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Been having international connectivity problems in Nelson as well since roughly 1pm.

Looks like their tech support is a bit swamped, havent been able to get through since things started.



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Geek


  Reply # 459444 16-Apr-2011 16:40
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freitasm: What DNS are you using?

The cabinet might not even be operational yet...



DNS are

121.98.0.1:53, 121.98.0.2:53

so any idea what's inside? 



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  Reply # 459449 16-Apr-2011 16:43
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vexxxboy: no idea but why is the box lopsided ?


it's on a slope,

 

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  Reply # 459532 16-Apr-2011 20:37

That green box is a Telecom cabinet. I've just had one installed at the top of my street a couple of days ago, and I had heaps of disconnections on Thursday. My international internet is shocking at the moment, but I think this is a technical problem with Orcon at the moment.

If the cabinet has just been built within the past few days, it won't be switched on for another month or two. Take note of your modem's connection-rate right now. Check it again in a month or so. If your speed has plummited to around 2M, might be worth giving Orcon a call as you might not've been moved onto the cabinet yet ... especially if you're on one of the Orcon + plans.

Once you're on the cabinet, your connection speeds will be around the 20-24M mark.

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  Reply # 459915 18-Apr-2011 00:11
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I'm sure if they leveled the cabinet out the bits down the wire would not have to travel up hill so much.
As Gingerman has said, the Orcon guys will know how to take care of that cabinet though, and will most likely be able to get you on a level playing field with everyone else.






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  Reply # 460073 18-Apr-2011 12:26
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Orcon did have issues over the weekend with International




Most problems are the result of previous solutions...

All comment's I make are my own personal opinion and do not in any way, shape or form reflect the views of current or former employers unless specifically stated 

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  Reply # 460074 18-Apr-2011 12:26
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Orcon did have issues over the weekend with International




Most problems are the result of previous solutions...

All comment's I make are my own personal opinion and do not in any way, shape or form reflect the views of current or former employers unless specifically stated 

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  Reply # 460197 18-Apr-2011 16:16
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Isn't it just usual school holidays slow down?

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  Reply # 460339 18-Apr-2011 23:20
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Noodles: Isn't it just usual school holidays slow down?


yeah!! 

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  Reply # 460738 20-Apr-2011 01:47
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If you are on an Orcon+ (Orcon LLU gear in the exchange) plan and your area gets a cabinet, you may need to ring them up and let them know about it.

They should be on top of it and have migrated you or not signed you up to a + if you were due to get a cabinet but there are always cases that fall through the cracks

Basically they will need to move you off Orcon LLU gear in the exchange to be on a Orcon non + plan served via Telecom Wholesale gear in the cabinet.

Ignore the above if you are already on a non + plan, in which case it may either be a general Orcon issue or just side effect of the cabinet migration process.

Patience is a virtue I hear.



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  Reply # 460951 20-Apr-2011 14:42
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sweet, thanks for that...

yes, i m with the orcon+ plan, and got a average 7300kps/800kps connection speed(the one shows in my modem)

if they move me to the cabinet, will i get a better speed?

what i hear is that orcon will try the best to keep you on their LLU, because they are making more profit on their LLU.

BTW, i just had a look on those orcon non+ plan, it's much expensive than + plan. is that any way i can get a better speed and keep my isp bill as low as possibe?

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