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97 posts

Master Geek
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Topic # 84147 25-May-2011 16:23
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Anyone having any problems with an Orcon SIP service?
I cannot call any of our ported numbers, normal Orcon numbers (09550xxxx) work fine...?

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974 posts

Ultimate Geek
+1 received by user: 148

UberGroup

  Reply # 474030 25-May-2011 16:31
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What error's are you getting? Calling from PSTN to it or from another SIP provider?




Most problems are the result of previous solutions...

All comment's I make are my own personal opinion and do not in any way, shape or form reflect the views of current or former employers unless specifically stated 

303 posts

Ultimate Geek
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Vocus

  Reply # 474037 25-May-2011 16:48
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What's your username? We can have a look. Certainly no reported issues.




Head of Brand and Communications
Vocus NZ
[Slingshot, Orcon and Flip]


 
 
 
 


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97 posts

Master Geek
+1 received by user: 1


  Reply # 474062 25-May-2011 17:25
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calling one of my clients main number, gets a "The number you called is not in service. Please hangup and try again"

This from PSTN, or mobile.




97 posts

Master Geek
+1 received by user: 1


  Reply # 474064 25-May-2011 17:26
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I have a case open sxb676609 - apparently this number got dropped from the trunk...???

Anyway, it is back working since support added it, but I am still having issues with outbound calls being "forbidden" by the Orcon Proxy...

Matteu (sp?) is helping me, quite a helpful young man, so that is pleasing.. Still not happy with how something like that could have happened though...

303 posts

Ultimate Geek
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Vocus

  Reply # 474068 25-May-2011 17:30
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That will be Matiu - you are in good hands. But, do sing out if you need further help.




Head of Brand and Communications
Vocus NZ
[Slingshot, Orcon and Flip]




97 posts

Master Geek
+1 received by user: 1


  Reply # 474273 26-May-2011 10:11
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thanks Quentin, all sorted now.

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