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xpd

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  Reply # 496761 22-Jul-2011 15:04
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Cyris:
The router is the new Orcon HomeHub Boblite, not exactly sure what brand it is? doesn't say.


The "Bobs" were designed by iiNet in Australia and manufactured in China.
They run on a custom BusyBox firmware.






XPD / Gavin / DemiseNZ

 

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  Reply # 496765 22-Jul-2011 15:12
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With 36dB downstream line attenuation you're not going to see better than your current line rate.

36dB is aproximately the same as 2.6km of clean copper line between you and exchange, if you're closer to the exchange then that then it's likely to be a noise/interference etc from the  building wiring.

Getting a data tech or chorus to check the wiring and install a master filter is the way to go.

Are you renting or did you buy the apartment, sometimes property mangers and landlords can be a pain to deal with as they don't understand this stuff very well.

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  Reply # 496769 22-Jul-2011 15:16
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networkn: I don't agree with stopping the wire maintenance, I think it should be compulsory.


How would that help, it doesn't cover installation of a master filter.

Doesn't seem to cover anything other than a broken BT jack, which is pretty useless.


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  Reply # 496774 22-Jul-2011 15:25
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With 36dB downstream line attenuation you're not going to see better than your current line rate.


Doh!, read the wrong number, that said not well formated for easy reading.

But agreee, 36dB and 10Mb/s is good, so either the cable length is around 2.5km and your on a different exchange (or the cable runs around the block 3times which is not unusual) than you think or there is a fault or issue thats artifically adding loss.

Cyril

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  Reply # 496798 22-Jul-2011 16:08
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It's like all insurance. I have a friend who was digging in his driveway and cut his cable. $2250 to fix as he had no line insurance.
It means any fault found on your line, even if it's caused by you isn't chargeable (Telecom still argue but they always back down).

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  Reply # 496799 22-Jul-2011 16:16
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Line maint only covers from the ETP/Demarc on the side of you house and the wiring inside, any wiring from the side of the house across your property to the pillar and beyond is already covered outside of the maint fee.

Cyril

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  Reply # 496801 22-Jul-2011 16:18
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campoki: 18-20 Mega bits. Damn thats fast for Puke. I only get 6.5 Mb's at the most, and 3.5 at peak times. Which part of Puke was this? (that speed can only mean your connected to one of the fibre optics that run throuph puke). 


The average ADSL2+ user who's on a cabinet or within 2km of an exchange should get a minumum of 10Mbps, with average connection speeds in the vicinity of 13-14Mbps. I know plenty of people who get connection speeds of ~18Mbps.

If you get significantly less than this you firstly need to establish how far you are from an exchange or cabinet using the Telecom Wholesale site, and if you are close look at your house wiring as this will be the likely cause of your issues if you are within ~2km.
 

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  Reply # 496818 22-Jul-2011 16:44
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sbiddle:
campoki: 18-20 Mega bits. Damn thats fast for Puke. I only get 6.5 Mb's at the most, and 3.5 at peak times. Which part of Puke was this? (that speed can only mean your connected to one of the fibre optics that run throuph puke). 


The average ADSL2+ user who's on a cabinet or within 2km of an exchange should get a minumum of 10Mbps, with average connection speeds in the vicinity of 13-14Mbps. I know plenty of people who get connection speeds of ~18Mbps.

If you get significantly less than this you firstly need to establish how far you are from an exchange or cabinet using the Telecom Wholesale site, and if you are close look at your house wiring as this will be the likely cause of your issues if you are within ~2km.
 


Where on the Telecom Wholesale site can you find this information - ie - distance from the exchange? Would be interested to know - thanks.

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  Reply # 496820 22-Jul-2011 16:48
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I get 11Mb/s in Eden Terrace.  Strangely, I used to live in a different apartment building, almost right next door to my current building and I got 16Mb/s.

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  Reply # 496822 22-Jul-2011 16:52
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Hi, the link you want is below, it does not give you line distance but it does tell you afew useful clues, namely the cabinet coverage (bright pink) will more or less describe a 1.5-2km cable coverage where you should expect 10Mb/s or more, and typically full ASL2+, ie 16-18Mb/s.

The VDSL2 coverage (green) indicates where you are in the 10dB or less line attenuation so should expect full ADSL2+ (ie 16-18Mb/s) and in full probablity good VDSL2 coverage.

I should stress this implies sensible interpretation.

Here is the link

Cyril

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  Reply # 496828 22-Jul-2011 17:04
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sbiddle:
campoki: 18-20 Mega bits. Damn thats fast for Puke. I only get 6.5 Mb's at the most, and 3.5 at peak times. Which part of Puke was this? (that speed can only mean your connected to one of the fibre optics that run throuph puke). 


The average ADSL2+ user who's on a cabinet or within 2km of an exchange should get a minumum of 10Mbps, with average connection speeds in the vicinity of 13-14Mbps. I know plenty of people who get connection speeds of ~18Mbps.

If you get significantly less than this you firstly need to establish how far you are from an exchange or cabinet using the Telecom Wholesale site, and if you are close look at your house wiring as this will be the likely cause of your issues if you are within ~2km.
 


If I am getting attainable 19Mbit from ADSL2+ is there a way to estimate what I would get at VDSL2?

I think the Chorus tech said I was 420m from the BHB/R exchange which I have just check and has VDSL Enabled!!!

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  Reply # 496869 22-Jul-2011 18:21
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Yeah I live outside the optimum coverage area, I think about 2km away from the cabinet, its still yet to be upgraded to ADSL2+ by December. Also the house is old, so may have to take out the cash to solve that and look at the wiring.

Here is the link for checking your address and availability of ADSL2+
http://www.telecom.co.nz/broadband/speed/adsl2

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  Reply # 497253 24-Jul-2011 04:49
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networkn: It's like all insurance. I have a friend who was digging in his driveway and cut his cable. $2250 to fix as he had no line insurance.
It means any fault found on your line, even if it's caused by you isn't chargeable (Telecom still argue but they always back down).


Telecom maintain and fix the network right up to the customers External Test Point (ETP or up to the Master jackpoint) with no charge to the customer (unless the network is willfully damaged i.e. customer cuts their own service lead or cable).

Wiring and maintenance only covers inside the house from the ETP to the first jackpoint, only covers BT jacks and not Ethernet jacks.

See here:
http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=34336#445164

Your mate was charged because he did the damage directly.

I know neighbours and friends have had their lines damaged in storms or by road workers and the lines where repaired by Chorus/Telecom at no cost or a small call out fee.

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  Reply # 500436 1-Aug-2011 16:29
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Sorry to dig this up a bit, but with what Cyril and networkn said, in regards to having someone come to the Apartment, do they just look at the wiring in your particular apartment, or the demarciation point for the whole building or quite what?

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  Reply # 500446 1-Aug-2011 16:43
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Hi Sam, what happens from apartment building to apartment building varies depending on how its layed out, the filter can be mounted on the MDF in the comms closet in the basement/common space, or could be fitted in the aparment, but normally the former assuming there is more than one pair available to each apartment.

Regardless its applied just to each line not across the whole building, as far as Telecom is concerned each apartment is an individual connection/customer.

Cyril

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