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Bee



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Topic # 87608 2-Aug-2011 16:46
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When I log in to my account at orcon there is a message : 

There is one or more current commitments on services for this account.

Can anyone tell me what this means? 


Its only recently appeared and I thought it was something to do with payment due, but thats been paid and the message is still there. 

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xpd

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  Reply # 500913 2-Aug-2011 16:51
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Havent requested an account change ? Such as Orcon Genius ?




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Bee



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  Reply # 501023 2-Aug-2011 20:37
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Hmmm,

I sent an email asking questions about it yes...  have had no reply after 4 days...  from what I've seen here I'm having second thoughts about genius as there seems there's a few bugs to be ironed out first?

I know I should have called orcon but I cant stand their torturous hold music for even 5 mins... 

I suspect you are correct but I would expect a reply to my email before they just transfer me over to the genius plan... 

kol

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  Reply # 501046 2-Aug-2011 21:23
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A commitment would be a contract on your account.

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  Reply # 501885 4-Aug-2011 13:07
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I also have the 'One or more current commitments' notice on my account too. I have just switched to Genius. But wouldn't it mean that the other 'commitment' should now have ended? Also just wondering about the bill I have that bills me for a month in advance for a service that was more expensive before the switch... when does the credit get applied to the account. Hmm....

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