Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


4 posts

Wannabe Geek


Topic # 87796 7-Aug-2011 15:21
Send private message

My genius connection is an ongoing nightmare.

Was already with Orcon and signed up for the new genius service on the morning it launched.
Provisioning date was scheduled for 28/9, and was actually cut over a day earlier. The problem was I never received the modem. 

10 day later, after numerous phone call, unanswered emails and tweets I finally got the modem, only to find that VOIP isn't set up. It's closing in on two weeks without voice services and I'm not a happy camper.

Orcon support is normally pretty good, but in this instance their communication and follow through has been  appalling.

Anyone else have the same sort of issues? 

Create new topic
4571 posts

Uber Geek
+1 received by user: 948

Moderator
Trusted
Lifetime subscriber

  Reply # 503076 7-Aug-2011 19:23
Send private message

From my experience the rollout hasn't been smooth sailing for everyone. Seems odd that it's not provisioned for VOIP though, perhaps they stuffed up on their side like they did with my connection - "rejected in error" was the line that spun me...in other words one of their staff deleted the order by mistake.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Targus set sights on enterprise and consumer growth in New Zealand
Posted 13-Aug-2018 13:47


Huawei to distribute nova 3i in New Zealand
Posted 9-Aug-2018 16:23


Home robot Vector to be available in New Zealand stores
Posted 9-Aug-2018 14:47


Panasonic announces new 2018 OLED TV line up
Posted 7-Aug-2018 16:38


Kordia completes first live 4K TV broadcast
Posted 1-Aug-2018 13:00


Schools get safer and smarter internet with Managed Network Upgrade
Posted 30-Jul-2018 20:01


DNC wants a safer .nz in the coming year
Posted 26-Jul-2018 16:08


Auldhouse becomes an AWS Authorised Training Delivery Partner in New Zealand
Posted 26-Jul-2018 15:55


Rakuten Kobo launches Kobo Clara HD entry level reader
Posted 26-Jul-2018 15:44


Kiwi team reaches semi-finals at the Microsoft Imagine Cup
Posted 26-Jul-2018 15:38


KidsCan App to Help Kiwi Children in Need
Posted 26-Jul-2018 15:32


FUJIFILM announces new high-performance lenses
Posted 24-Jul-2018 14:57


New FUJIFILM XF10 introduces square mode for Instagram sharing
Posted 24-Jul-2018 14:44


OPPO brings advanced technology to the smartphone market with new device
Posted 24-Jul-2018 09:20


Hawaiki Transpacific cable ready-for-service
Posted 20-Jul-2018 11:29



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.