Long term lurker and recently decided to change ISP to Orcon. Ordered a Genius and my switch over date was yesterday, but the Genius isn't here yet so currently have no net or phone (wife and kids are extremely unhappy). I spent three hours on the phone yesterday trying to get through (line busy due to "demand") and when I did get through I was told that it's on its way but without any due date given.
I have tried to get someone to tell me if I can configure my ADSL2 router to connect but so far no one can assist. It seems that specific staff are taught specific details and when they try to transfer me to someone who may be able to help I go back in the loop of waiting for someone to answer the phone :(
So, can someone maybe give me some pointers as to what settings (PPPoA / LLC/ static or non static IP) etc I should be using? My router says I am connected to DSL at 17000/1000 by authentication is failing. This is if in fact it is possible. I've tried all combinations, logged into my user account at Orcon.net.nz and there's an IP address showing there so it should be up hopefully.
My only net at the moment is outside McDonalds so I hope to check back on here later this afternoon.