Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


94 posts

Master Geek


Topic # 89252 29-Aug-2011 17:20
Send private message

Helpdesk is hopeless as we know and I have PM'd the guys on here for help but in case someone has had the same issue it doesn't hurt to ask.

  1. Our PIN is not being accepted when checking voicemail.  It did this at the outset and a factory reset fixed it but not at this time.  We can get messages via email but cannot change our answerphone settings.  Any ideas?
  2. A friend switched to Genius last week and she is still without phone.  All looks great on the router and at Orcon's end but any calls in get the user is unavailable message (I knew that this would happen...).  Several factory re-sets and several phones later still the same result.  She's not happy at all.

Cheers in advance for any ideas or suggestions.

Edit:  We have an old phone plugged into the Genius, the wireless Genius Handset and a Panasonic paired via DECT to Genius.  I can access voicemail with the PIN using the phone plugged directly into the Genius, but not the others.  Could have relevance - at least I can delete the messages now :)


Create new topic


94 posts

Master Geek


  Reply # 513905 30-Aug-2011 13:05
Send private message

Another thing that may be relevant. The tones when entered using a remote handset are incorrect. Just tried telephone banking and it was completely wrong, then phoned a business and entered in a three digit extension number and got the wrong person. Is there a way to check what tones come from what button?

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.