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adw



162 posts

Master Geek
+1 received by user: 24


  Reply # 537704 26-Oct-2011 13:18
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MurrayM: I think the session problem may now be fixed.

Can someone else test it and confirm?


Thanks for the info above.  The session problem is still showing on our sites.

adw



162 posts

Master Geek
+1 received by user: 24


  Reply # 537706 26-Oct-2011 13:19
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ptinson:
adw:
MurrayM:
adw: a new problem arises like the session problem there's no communication at all (it's now Wednesday, that was reported Monday to what used to be Gold Support)


I haven't encountered the session problem this week, although I had a session problem a few months ago.

Could you please outline what the problem is an on which hosting platform it is (PHP 4, PHP 5, ASP, etc) so I can see if it has affected my websites.  Thanks!


Hi, we're seeing it on PHP 5 sites (not 4), the server tries to store the session in the individual site in a folder called tmp, so you get a PHP error saying session start failed and the directory doesn't exist.  We've put work arounds in place to temporarily accommodate where the server wants to store its sessions.  Cheers.


I never rely on the server to store my php sessions (regardless of hosting company).
The reasons I do this are:
  • Security - If I store it where i want i can be sure no other site on the same shared host has access to my session files
  • Resilience - Many web hosts load balance across any number of physical hosts, and they may not have a shared piece of disk for session data, and i wouldn't use the shared disk anyway because of security. Load balancing may not always be persistent.
  • Portability - I don't want to be stuck any where having to recode my site just because i change from one shared host to another, If i control where my data is then it makes this easier and i know where to find everything.
  • Flexibility - I can control my session data the way i want to.
This is just how I operate and not what I am telling you to do, or explaining why you are having issues.

Paul


Thanks Paul, but you're right, it doesn't explain the issue or slowness of response.  Cheers.

1430 posts

Uber Geek
+1 received by user: 150


  Reply # 537712 26-Oct-2011 13:24
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adw:
MurrayM: I think the session problem may now be fixed.

Can someone else test it and confirm?


Thanks for the info above.  The session problem is still showing on our sites.


Interesting, it was showing on some of my sites earlier today and I was going through them all and specifying where the session data should be stored, and this was fixing the problem. Then, at about 1:00pm, I found that sites that should have had the problem didn't, and so I stopped fixing.

I've carried on testing and found the problem has come back for my unfixed sites.  Maybe the problem is being worked on at this very moment...

677 posts

Ultimate Geek
+1 received by user: 27

Trusted

  Reply # 537726 26-Oct-2011 13:49
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adw:
ptinson:
adw:
MurrayM:
adw: a new problem arises like the session problem there's no communication at all (it's now Wednesday, that was reported Monday to what used to be Gold Support)


I haven't encountered the session problem this week, although I had a session problem a few months ago.

Could you please outline what the problem is an on which hosting platform it is (PHP 4, PHP 5, ASP, etc) so I can see if it has affected my websites.  Thanks!


Hi, we're seeing it on PHP 5 sites (not 4), the server tries to store the session in the individual site in a folder called tmp, so you get a PHP error saying session start failed and the directory doesn't exist.  We've put work arounds in place to temporarily accommodate where the server wants to store its sessions.  Cheers.


I never rely on the server to store my php sessions (regardless of hosting company).
The reasons I do this are:
  • Security - If I store it where i want i can be sure no other site on the same shared host has access to my session files
  • Resilience - Many web hosts load balance across any number of physical hosts, and they may not have a shared piece of disk for session data, and i wouldn't use the shared disk anyway because of security. Load balancing may not always be persistent.
  • Portability - I don't want to be stuck any where having to recode my site just because i change from one shared host to another, If i control where my data is then it makes this easier and i know where to find everything.
  • Flexibility - I can control my session data the way i want to.
This is just how I operate and not what I am telling you to do, or explaining why you are having issues.

Paul


Thanks Paul, but you're right, it doesn't explain the issue or slowness of response.  Cheers.


That response was to do with sessions and not slow loading, I would still not use a hosts session store.

Paul




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