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14204 posts

Uber Geek
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Topic # 94471 12-Dec-2011 15:11
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Anyone currently having issues with iserves email customer support and getting a reply? I submitted a ticket through the hosting control panel on friday 9th, and haven't yet had a reply, nor even a ticket autoreply. I used to get a reply within a few hours before orcon purchased them, and I was assure that if it was sold, that the same quality of support would remain.

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14204 posts

Uber Geek
+1 received by user: 1826


  Reply # 557419 13-Dec-2011 12:57
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To update, still no reply from them. I don't even have a ticket number to give them on twitter to refer to.

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Ultimate Geek
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Orcon

  Reply # 557702 14-Dec-2011 08:32
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Hi Matt - as mentioned on Twitter we've found your ticket and I've passed it to the Hosting team to investigate, sorry for the delay!

Cheers,

Cam

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