Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




83 posts

Master Geek


# 107388 10-Aug-2012 16:16
Send private message

Hi gang,

I have an old silver SatMax SM801 Freeview HD receiver. It's gone a bit insane, and I need to reload the firmware - but I've lost my copy of the most recent version. I've tried to contact SatMax many times - by phone, by website, by email - but no response. I even left a phone message - with no response.

Their website says that they're back to full strength - but I am suspicious that they've folded.

Can anyone clear this up? Or better still - point me to a copy of the SM801 firmware?

Shadbolt

Create new topic
679 posts

Ultimate Geek

Lifetime subscriber

  # 670660 10-Aug-2012 16:34
Send private message

Hi
I'm in christchurch and just phoned them on 3435565 - chose option 0 and was answered by Liz.... and advised her of your message. You can be assured they are still open.
Suggest you try monday as the firmware guy has left for the day.
Regards
Murray

Shadbolt: Hi gang,

I have an old silver SatMax SM801 Freeview HD receiver. It's gone a bit insane, and I need to reload the firmware - but I've lost my copy of the most recent version. I've tried to contact SatMax many times - by phone, by website, by email - but no response. I even left a phone message - with no response.

Their website says that they're back to full strength - but I am suspicious that they've folded.

Can anyone clear this up? Or better still - point me to a copy of the SM801 firmware?

Shadbolt



83 posts

Master Geek


  # 670663 10-Aug-2012 16:39
Send private message

Hey thanks for that!

I wonder why they hadn't replied to one voicemail message, two contacts via their website, and three emails to their office email address.

Very weird.

I'll call them Monday. Thanks again!!

 
 
 
 


679 posts

Ultimate Geek

Lifetime subscriber

  # 670670 10-Aug-2012 16:50
Send private message

No problem.
I did point out their customer service appered to need improving Embarassed


Shadbolt: Hey thanks for that!

I wonder why they hadn't replied to one voicemail message, two contacts via their website, and three emails to their office email address.

Very weird.

I'll call them Monday. Thanks again!!

679 posts

Ultimate Geek

Lifetime subscriber

  # 672272 14-Aug-2012 14:25
Send private message

Any update?
Did you manage to get hold of a "human" at Satmax?

Murray



83 posts

Master Geek


  # 672590 15-Aug-2012 07:15
Send private message

msukiwi: Any update?
Did you manage to get hold of a "human" at Satmax?

Murray

Many thanks - yes! Contact has been initiated with either a human - or else a very convincing Turing Machine. :-)


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00


Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48


CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42


Kordia offers Microsoft Azure Peering Service
Posted 6-Nov-2019 11:41


Spark 5G live on Auckland Harbour for Emirates Team New Zealand
Posted 4-Nov-2019 17:30


BNZ and Vodafone partner to boost NZ Tech for SME
Posted 31-Oct-2019 17:14


Nokia 7.2 available in New Zealand
Posted 31-Oct-2019 16:24


2talk launches Microsoft Teams Direct Routing product
Posted 29-Oct-2019 10:35


New Breast Cancer Foundation app puts power in Kiwi women's hands
Posted 25-Oct-2019 16:13


OPPO Reno2 Series lands, alongside hybrid noise-cancelling Wireless Headphones
Posted 24-Oct-2019 15:32


Waikato Data Scientists awarded $13 million from the Government
Posted 24-Oct-2019 15:27


D-Link launches Wave 2 Unified Access Points
Posted 24-Oct-2019 15:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.