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# 109461 20-Sep-2012 10:10

Just spotted this link on freeviews website.

http://www.mediaworks.co.nz/IMPORTANT-NOTICE-FOR-TV3-FOUR-TV31-AND-C4-VIEWERS-USING-FREEVIEW/tabid/300/articleID/1571/Default.aspx

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  # 688627 20-Sep-2012 10:32
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Since it's a media release I'll copy and paste it here as well:


IMPORTANT NOTICE FOR TV3, FOUR, TV3+1 AND C4 VIEWERS USING FREEVIEW

Between September 20 and October 1, 2012, MediaWorks is making a number of technical changes to the way TV3, FOUR, and C4 are broadcast.

These changes could affect your reception of TV3, FOUR and C4 and the MyFreeview series link functionality for programmes on those channels.

These changes are not part of the switch to digital TV which starts in Hawke’s Bay and the West Coast of the South Island on 30 September and continues across the rest of the country through until 1 December 2013.

Reception
In most cases, your TV or Digital Receiver will automatically update when this change occurs, but if your reception of TV3 or FOUR is affected, you will need to retune your TV or Digital Receiver. We recommend you visit the retune website, your product User Manual or contact the manufacturer of your product for instructions.

During this time, music channel C4 will also temporarily stop transmission on the Freeview Satellite service. After 25 September at 1am, C4 will only be available on the Freeview|HD and SKY platforms for a period of time.

Series Link
If you are using the series link functionality on MyFreeview|HD (via UHF) and MyFreeview Satellite, and live outside Auckland, you will need to reselect series links for TV3 and FOUR after the changes have been made in your region.

MyFreeview HD (UHF) users:
If you live in Gisbourne, Hawkes Bay, New Plymouth, Manawatu, Wanganui, Wairarapa or Wellington), your TV3, FOUR and C4 series links will need to be reset after 1am on Sept 20.

If you live in Hamilton, Tauranga, Bay of Plenty, Rotorua, Taupo and the South Island your TV3, FOUR and C4 series links will need to be reset after 1am on Sept 21.

MyFreeview Satellite users:
All regions except Auckland are likely to be affected, and the change takes place at 1am on Sept 25 so your TV3, FOUR and C4 series links will need to be reset after 1am on this date.

C4
Music channel C4 will temporarily stop transmission on the Freeview Satellite service on 25 September at 1am. After this date, C4 will only be available on the Freeview|HD and SKY platforms for a period of time.

Going Digital
The changes above are unrelated to the Going Digital campaign and the move to digital television. After Hawke’s Bay and the West Coast of the South Island go digital on 30 September, viewers may need to retune their TVs or Set Top Boxes in order to continue to receive TV3, FOUR and C4.

FAQ
Q: I’m no longer receiving TV3 and FOUR.
A: We’ve recently made some technical changes to the way these channels are broadcast.
If you are having trouble receiving TV3 and FOUR, you may need to retune your TV or Digital Receiver. We recommend you visit the retune website, refer to your product User Manual or contact the manufacturer of your product for instructions.

Q: My TV3, FOUR and C4 series links aren’t working.
A: If you are a MyFreeview user (both MyFreeview Satellite and MyFreeview|HD), you are likely to need to reset your series links. The links may look as if they are still working, but because the transmission method has changed, the links no longer point to the programmes on TV3 and FOUR. The good news is that you still have a record of the programmes you’ve chosen to link, but you’ll have to go through and reselect them all.

Q: I can’t find C4 on the Freeview Satellite service.
A: C4 has temporarily stopped broadcasting on the Freeview Satellite service (as of 1am, 25 September). You can still watch C4 via Freeview|HD and on the SKY platform.

Q: Is this related to digital switchover?
A: No, this relates to some technical changes MediaWorks has made in the way that its TV channels are transmitted.

Q: Why are you doing this?
A: This is part of future-proofing the technical side of the business. Viewers are unlikely to notice many differences immediately but an example of an upcoming change is the captioning of some FOUR programmes.




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  # 688638 20-Sep-2012 10:43
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Does MyFreeview include TiVo users? Will I need to reset my season passes?

 
 
 
 


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  # 688649 20-Sep-2012 10:50
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Ok so the question now is will the C4 broadcast on Sky be FTA or encrypted.

If they leave it FTA atleast some of us will still be able to get it.




Generally known online as OpenMedia, now working for Red Hat APAC a Technology Evangelist and Product Manager. Still playing with MythTV and digital media on the side.


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  # 688650 20-Sep-2012 10:52
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I would guess not, as it sounds like changes are being made to EPG data and the like which does not TiVo provide indepedantly? Danny from Hybrid if he is around should be able to answer that one properly however.

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  # 688657 20-Sep-2012 10:58
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Doesn't give you a day that you specifically have to retune for Four and TV3 just "September 20 and October 1"




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  # 688661 20-Sep-2012 11:01
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well they have already changed it so there are captions on 3 and 3 plus one finally, hopefully one of the other changes is to make four go HD since they are not getting timely US sourced shows that its a shame to be ruining the viewing experiance.




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  # 688663 20-Sep-2012 11:03
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Looks like having to retune is getting to be a regular thing.




 
 
 
 


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  # 688667 20-Sep-2012 11:04
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For a while last week everytime I tuned to a mediaworks channel I got a pop up about new services on the STB, going back to a TVNZ one and I got a pop up about services being removed. Quite annoying. Not sure if there was a way to turn it off on the transonic STB.




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  # 688792 20-Sep-2012 13:31
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openmedia: Ok so the question now is will the C4 broadcast on Sky be FTA or encrypted.

If they leave it FTA atleast some of us will still be able to get it.


Mu understanding is that it will be un-encrypted similar to TVone and two.

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  # 688795 20-Sep-2012 13:34
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murfeast: Mu understanding is that it will be un-encrypted similar to TVone and two.


Thanks for the inside info

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  # 688810 20-Sep-2012 13:46
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At the moment it is FTA on Sky's 12644H 22500 Transponder with SID 1034




Generally known online as OpenMedia, now working for Red Hat APAC a Technology Evangelist and Product Manager. Still playing with MythTV and digital media on the side.


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  # 688814 20-Sep-2012 13:52
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davidcole: Doesn't give you a day that you specifically have to retune for Four and TV3 just "September 20 and October 1"
I read this yesterday and they do give you time and day the changes will happen.  In the release, look under heading MyFreeviewHD (UHF) users and  MyFreeview Satellite users.  Tells you there most of what you need to know about times




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  # 688824 20-Sep-2012 13:56
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Hmm, the mention of my freeview except auckland being effected might mean they are doing some regionalizations or something on the channels.




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  # 688867 20-Sep-2012 14:45
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MyFreeview HD (UHF) users:
If you live in Gisbourne, Hawkes Bay, New Plymouth, Manawatu, Wanganui, Wairarapa or Wellington), your TV3, FOUR and C4 series links will need to be reset after 1am on Sept 20.


No "h" in Wanganui, but a "u" in Gisborne - what's the world coming to! Wink





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  # 689062 20-Sep-2012 19:56
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On a more serious note, is anyone else having problems after this change? I have Tivo on dvb-t. Have updated network info manually 3 times and also rescanned channels twice to try and get epg data back for tv3 & C4 - to no avail. Channels work ok but epg still says "to be confirmed". (Same for tv3 +1 of course).

Anyone able to suggest other things to try and fix it? Thanks.

Edit - should have said this applies to Four as well.





"It is useless to attempt to reason a man out of what he was never reasoned into."
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