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bazzer: I don't think it ever had an official firmware update.
Can I ask why you want an update, is there a problem with your current box? I just ask because mine's started playing up lately. I won't hijack your thread but let me know what the deal is and I'll either contribute or start another thread.
pogostickconz:bazzer: I don't think it ever had an official firmware update.
Can I ask why you want an update, is there a problem with your current box? I just ask because mine's started playing up lately. I won't hijack your thread but let me know what the deal is and I'll either contribute or start another thread.
i do remember running an update about two years ago but nothing since.
the problem is a remote thats slow to respond (and yes i have recharged the batteries in the remote and there doesnt appear to be any nearby devices that would be interfering with the IR signal) as in you press FF and it doesnt work so you press it again. You know it got the first request because all of a sudden it will start FF at 16x! any ideas? similar to your problem?
djtOtago: I have the same problem with mine.
Basically it is really slow to respond to the remote. Record list and play lists are slow to navigate through. EPG is very slow to load and to exit. When it does exit from EPG it does it half the screen at a time. It's like the entire box is just running slow.
As far as I can remember, problems started about the same time as MediaWorks did their change to EPG. (Sept 21).
bazzer:djtOtago: I have the same problem with mine.
Basically it is really slow to respond to the remote. Record list and play lists are slow to navigate through. EPG is very slow to load and to exit. When it does exit from EPG it does it half the screen at a time. It's like the entire box is just running slow.
As far as I can remember, problems started about the same time as MediaWorks did their change to EPG. (Sept 21).
Wow! It's great to know the problem is not just my box. Your symptoms are exactly the same as me, timing sounds about right too. It did run OK recently though which was weird.
The fact that it works flawlessly with the aerial unplugged leads me to think it's not handling something in the signal, something that changed fairly recently. Time to contact Freeview I guess. Since JCMatthew are not contactable and this is a Freeview approved box, they should hopefully give us some feedback. Last time a bunch of us had issues we contacted tim.diprose@freeviewnz.tv. I might try that again.
bazzer: Update from Tim from Freeview:
"Yes, I?m aware of this issue and the factory is looking into why this is happening. Hopefully something can be changed on the platform to resolve the issue which could be done immediately once we hear back from them otherwise they will need to work on a new software release."
So at least it's being looked at. Being a Freeview approved box, I can't imagine they'll just let it slide so hopefully it will get fixed ASAP. There must be a bunch of these out there, all with the same issue. To think I almost got someone in to look at my aerial since I thought it was to blame!
pogostickconz:bazzer: Update from Tim from Freeview:
"Yes, I?m aware of this issue and the factory is looking into why this is happening. Hopefully something can be changed on the platform to resolve the issue which could be done immediately once we hear back from them otherwise they will need to work on a new software release."
So at least it's being looked at. Being a Freeview approved box, I can't imagine they'll just let it slide so hopefully it will get fixed ASAP. There must be a bunch of these out there, all with the same issue. To think I almost got someone in to look at my aerial since I thought it was to blame!
thanks for the update. hopefully hes aware theres a whole lot of us depending on him (and cursing the oompah loompahs in the meantime) - i wonder if it will be an OTA update or firmware install?
should we all email him, would that help?? :)
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