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265 posts

Ultimate Geek
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Topic # 112727 18-Dec-2012 13:21
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I have an UltraPlus 700HDMI that has just started behaving oddly. The picture will occasionally freeze while the sound continues and a "Service Error" message is displayed across the middle of the screen. Signal level is 100%, signal quality ranging from about 92-96%. Switching channels gets it going again for a while. I've now changed the frequency from 12456 to 12483 and haven't seen it happen again. Any other ideas though if it does?

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1927 posts

Uber Geek
+1 received by user: 128


  Reply # 734311 18-Dec-2012 13:25
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Replace the LNB?

546 posts

Ultimate Geek
+1 received by user: 13


  Reply # 734330 18-Dec-2012 14:07

Try a rescan of the transponders. New channels will end up at the end of the channel list. Check these ones and see if they give you the same problem.

Half the channels should be on 12456 and half on 12483.




don't mess with me.... i'm the hd insider....

1083 posts

Uber Geek
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  Reply # 734695 19-Dec-2012 08:11
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Delete all channels and rescan it usually means the pids or some other stream data has channged




 




265 posts

Ultimate Geek
+1 received by user: 23


  Reply # 736166 21-Dec-2012 21:29
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I've replaced the LNB and rescanned for channels but apparently the same issue has occurred again after about an hour's viewing. Signal strength is still 100%, quality in the mid-90s, cable connections were clean. I'm assuming the receiver is the next thing to replace. Is there any kind of consensus on a basic viewing only unit? Simplicity and stability being key - I'm not usually around to check up on it.

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Uber Geek
+1 received by user: 169


  Reply # 736169 21-Dec-2012 21:48
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Check with the supplier in case it needs a firmware update.




 


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