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5 posts

Wannabe Geek

Topic # 114154 10-Feb-2013 15:24
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Please help, I have read so much info about this but still can't get it right!
I have a new Panasonic TV. Built in freeview.
Have just moved to a house where there is no aerial on the roof. Just a sky dish.
I bought a transonic digital satellite reciever from the warehouse.
followed all the instructions but still getting tuning failed and database empty message.

Do i need to change the default settings? Do I need the dish activated?
I rang Sky. they said there is no dish listed at this property?

Is my only option to get a aerial fitted on the roof?

Thanks in advance for any suggestions, Im stuck!

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762 posts

Ultimate Geek
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  Reply # 759017 10-Feb-2013 15:35
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Are you sure the Transonic satellite box is plugged into the correct aerial cable? There may be one for conventional (terrestrial) TV present also, and they will look the same.

You may have to follow the cable from the dish to make sure.

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Ultimate Geek
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  Reply # 759018 10-Feb-2013 15:36
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If you are in the coverage area , you would have been better spending money on an aerial imo.
If you have tried the common LNB settings ,& it still does not work , then the Dish/LNB may be faulty.

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Uber Geek
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  Reply # 759019 10-Feb-2013 15:37
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What suburb do you live in? The best option is if you are in a Freeview|HD area, then get a UHF antenna installed.

You can check on this website if you are in the right area.

As far as the Transonic sat receiver goes, does it give you the option to enter LNB settings - if so, what have you put in?

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Uber Geek
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  Reply # 759032 10-Feb-2013 16:08
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If the dish hasn't been in use for a long time it's possible the LNB has gone off frequency or died.
To set up any satellite box you first need to know the LNB oscillator frequency and this will be marked on the outside of the LNB.
However firstly check if you are in a Freeview HD area and if you are then get a UHF antenna. Much better than Satellite Freeview.
Do your neighbours have UHF aerials or are they all satellite dihes?

5 posts

Wannabe Geek

  Reply # 759184 10-Feb-2013 20:45
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There is only the one cable in the house. which goes to the dish. I just have the default factory settings on the freeview reciever. OPTUS D1 is the satellite. I tried changing them and LNB changes with that. And the low and high frequencies change automatically. still says 0% strength and 0% quality..

does anyone know how much it is to get a UHF aerial installed? This "free" tv is getting expensive! :-)

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Uber Geek
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  Reply # 759188 10-Feb-2013 20:58
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So what are the LNB settings?

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Wannabe Geek

  Reply # 759190 10-Feb-2013 20:59
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I am in canterbury. Near leeston, not far from chch. freeview website says I would have coverage. I was trying to go for the cheaper option and make use of the dish already there.

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Uber Geek
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  Reply # 759210 10-Feb-2013 21:33
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LNB frequency is dependent on the device connected to the dish and does not change because you select a different sat. Different sats have different transponder frequencies. IF you see settings referring to low and high frequency then this is referring to a universal LNB that has two oscillators and is generally NOT used in NZ.

LNB setting for most 60 cm dishes in NZ is either 10750 MHz or 11300 MHz (these frequencies are not the low and high figures but the oscillator frequency - either one or the other, you may need to try both). You may be able to select this single oscillator LNB type from the drop down menu. Transponder frequencies relevant to freeview are 12456 and 12483 MHz, 22500 KSym/sec and FEC of 3/4.

That said, the image quality on the sat service is very poor so I would get a UHF aerial installed. Why spend money on a decent TV and watch images fit for low budget infill service only.



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