Magic TV 3600 random rebooting after upgrading to 3.18

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216 posts

Master Geek

ID Verified

#1341076 11-Jul-2015 11:34

fatjulio: Do you think 3.22 might get the 2lostkiwis support? :)

He would want to wait some time to see if the firmware does do what it is supposed to do.
If the firmware is indeed stable, I think it will be the last one issued.

Then, it would be nice to have 2lostkiwis do his 'Magic' (pun intended). lol

Mighty Ape

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smarsden

118 posts

Master Geek

#1341108 11-Jul-2015 13:20

wklie: MTV3600TD Firmware 3.22beta

Firmware date: 2015-7-8
http://www.magictv.com/nz/downloads/mtv3600_3_22NZbeta.zip

Please see if the reboot problem occurs with this firmware. It is not expected to slow down and should not cause the HDD to spin during standby.

Just updated mine to this.

butlerboy: The fast forward also seems to be a bit smoother which is very welcome.

Agree that this will be a welcome improvement too.

Will see how things go over the next few days - fingers crossed!

JefWright

85 posts

Master Geek

#1341175 11-Jul-2015 16:26

fatjulio: Do you think 3.22 might get the 2lostkiwis support? :)

theoldfarter: He would want to wait some time to see if the firmware does do what it is supposed to do.
If the firmware is indeed stable, I think it will be the last one issued. Then, it would be nice to have 2lostkiwis do his 'Magic' (pun intended). lol

Several different people reported several different problems (and some no problems) with various versions of Magic software. We need several different people to install this software (and disable any external time-clocks, etc.) to make sure it does what is expected before Ian starts fettling it.

theoldfarter

216 posts

Master Geek

ID Verified

#1341320 11-Jul-2015 20:02

JefWright:
fatjulio: Do you think 3.22 might get the 2lostkiwis support? :)

theoldfarter: He would want to wait some time to see if the firmware does do what it is supposed to do.
If the firmware is indeed stable, I think it will be the last one issued. Then, it would be nice to have 2lostkiwis do his 'Magic' (pun intended). lol

Several different people reported several different problems (and some no problems) with various versions of Magic software. We need several different people to install this software (and disable any external time-clocks, etc.) to make sure it does what is expected before Ian starts fettling it.

Righto... I will remove mine from the external timer, etc, tomorrow and load on the new firmware.
I will report any problems.

Bear in mind, it is my secondary PVR & does not get used on a daily basis, so if it faults, it may take a while before I notice them.

MurrayM

2325 posts

Uber Geek

ID Verified

#1341326 11-Jul-2015 20:07

I've installed 3.22 and so far all good. Previously I couldn't install anything beyond 3.20 (the install would appear to complete ok but when the Magic TV rebooted it wouldn't show anything other than the logo).

cb1

313 posts

Ultimate Geek

#1343193 14-Jul-2015 17:33

wklie: MTV3600TD Firmware 3.22beta

Firmware date: 2015-7-8
http://www.magictv.com/nz/downloads/mtv3600_3_22NZbeta.zip

Please see if the reboot problem occurs with this firmware. It is not expected to slow down and should not cause the HDD to spin during standby.

I installed this update on last Thursday and have had a few new issues with it.

Sunday night had scheduled recordings on tv1 and tv3 at the same time. Tv3 recordings were scheduled for tv3+1 even though there was not a conflict - but this could have been an EPG issue. Came home towards the end of the recordings, turned on the tv, switched to HDMI input and the unit rebooted. Restarted recording from where it left off.

Last night had recordings on tv3 and Choice at the same time, later tv1 and another programme on Choice. Looked at the unit towards the end of what should have been the 2nd lot of shows being recorded and found the unit was totally unresponsive. It displayed Choice tv on the fluero display, but wouldn't change channels, and no picture or sound on the tv via HDMI. Had to power off and back on again. None of the recordings were retained.

On the plus side, the fast forward did seem better, but I have also fast forwarded, rewound to get the right point, pressed play and it would jump forward to where I started rewinding from. i.e. FF through ads but go too far, rewind say 30 secs - minute, press play again and it would jump to the point where I started rewinding. Happened several times.

Think I might have to go back to v3.21.

Another thing about v3.21 was the disk check utility - it would always fail almost immediately with error -127. Going back to v3.18 and performing the same check performed as normal. Haven't tried it on v3.22 beta yet.

butlerboy

456 posts

Ultimate Geek

#1343263 14-Jul-2015 19:26

cb1:
wklie: MTV3600TD Firmware 3.22beta

Firmware date: 2015-7-8
http://www.magictv.com/nz/downloads/mtv3600_3_22NZbeta.zip

Please see if the reboot problem occurs with this firmware. It is not expected to slow down and should not cause the HDD to spin during standby.

I installed this update on last Thursday and have had a few new issues with it.

Sunday night had scheduled recordings on tv1 and tv3 at the same time. Tv3 recordings were scheduled for tv3+1 even though there was not a conflict - but this could have been an EPG issue. Came home towards the end of the recordings, turned on the tv, switched to HDMI input and the unit rebooted. Restarted recording from where it left off.

Last night had recordings on tv3 and Choice at the same time, later tv1 and another programme on Choice. Looked at the unit towards the end of what should have been the 2nd lot of shows being recorded and found the unit was totally unresponsive. It displayed Choice tv on the fluero display, but wouldn't change channels, and no picture or sound on the tv via HDMI. Had to power off and back on again. None of the recordings were retained.

On the plus side, the fast forward did seem better, but I have also fast forwarded, rewound to get the right point, pressed play and it would jump forward to where I started rewinding from. i.e. FF through ads but go too far, rewind say 30 secs - minute, press play again and it would jump to the point where I started rewinding. Happened several times.

Think I might have to go back to v3.21.

Another thing about v3.21 was the disk check utility - it would always fail almost immediately with error -127. Going back to v3.18 and performing the same check performed as normal. Haven't tried it on v3.22 beta yet.

That's a shame you've been having issues. Since I installed the latest firmware it's performed faultlessly, no reboots, all recordings successful and no slowdown.

wklie

191 posts

Master Geek

Trusted

MagicTV

#1343267 14-Jul-2015 19:31

cb1:
Another thing about v3.21 was the disk check utility - it would always fail almost immediately with error -127.

Disk check function was broken in 3.21 and 6.18 beta and 6.18 beta2. Disk check function should work in 3.18, 3.20, and 3.22 beta.

LUMIN Network Music Player, Magic TV New Zealand and Australia firmware lead

cb1

313 posts

Ultimate Geek

#1344503 15-Jul-2015 10:45

wklie:
cb1:
Another thing about v3.21 was the disk check utility - it would always fail almost immediately with error -127.

Disk check function was broken in 3.21 and 6.18 beta and 6.18 beta2. Disk check function should work in 3.18, 3.20, and 3.22 beta.

I confirm that the disk check does work correctly in 3.22 beta

theoldfarter

216 posts

Master Geek

ID Verified

#1344685 15-Jul-2015 13:50

cb1:
wklie:
cb1:
Another thing about v3.21 was the disk check utility - it would always fail almost immediately with error -127.

Disk check function was broken in 3.21 and 6.18 beta and 6.18 beta2. Disk check function should work in 3.18, 3.20, and 3.22 beta.

I confirm that the disk check does work correctly in 3.22 beta

If I run the disk check, all my recordings remain untouched, is that correct?

wklie

191 posts

Master Geek

Trusted

MagicTV

#1344817 15-Jul-2015 15:29

theoldfarter: If I run the disk check, all my recordings remain untouched, is that correct?

They WILL be touched. In some cases, some recorded programmes that fail inconsistency checks could be deleted.

LUMIN Network Music Player, Magic TV New Zealand and Australia firmware lead

wklie

191 posts

Master Geek

Trusted

MagicTV

#1345583 16-Jul-2015 16:15

cb1: I installed this update on last Thursday and have had a few new issues with it.

MTV3600TD Firmware 3.23beta

Firmware date: 2015-7-16

http://www.magictv.com/nz/downloads/mtv3600_3_23NZbeta.zip

LUMIN Network Music Player, Magic TV New Zealand and Australia firmware lead

MurrayM

2325 posts

Uber Geek

ID Verified

#1345664 16-Jul-2015 18:03

wklie:
cb1: I installed this update on last Thursday and have had a few new issues with it.

MTV3600TD Firmware 3.23beta

Firmware date: 2015-7-16

http://www.magictv.com/nz/downloads/mtv3600_3_23NZbeta.zip

What's the difference between 3.22 and 3.23? I've been running 3.22 for a week without any problems.

wklie

191 posts

Master Geek

Trusted

MagicTV

#1345670 16-Jul-2015 18:21

MurrayM: What's the difference between 3.22 and 3.23? I've been running 3.22 for a week without any problems.

3.23 is more aggressive in its fix for reboot, see if it fixes the instability in cb1's usage pattern.

LUMIN Network Music Player, Magic TV New Zealand and Australia firmware lead

cb1

313 posts

Ultimate Geek

#1345674 16-Jul-2015 18:32

wklie:
MurrayM: What's the difference between 3.22 and 3.23? I've been running 3.22 for a week without any problems.

3.23 is more aggressive in its fix for reboot, see if it fixes the instability in cb1's usage pattern.

Have just installed v3.23 so will see how it goes.

Also noticed that under v3.22, it did reboot at some stage between last night and this evening with no scheduled recordings or manual usage. (I can tell because I have the main program list set to series and it had returned to the default view)

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