Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | ... | 19

cb1

220 posts

Master Geek
+1 received by user: 10


  Reply # 1095093 24-Jul-2014 17:40
Send private message

wklie:
cb1:
RustyViewer: The title says it. Since I upgraded to 3.18, my Magic TV seems to randomly reboot about once a week. Why is this?


The 'restart almost immediately after powering on' issue has been around for a while (unfortunately!) Doesn't seem to be any updates forthcoming from Magic tv for this.


Actually when this problem was first reported, some 3.19 beta firmwares were made.  However, before the beta process could reach any conclusion, multiple users confirmed that a transmission change fixed their reboot problem:
http://www.geekzone.co.nz/forums.asp?forumid=83&topicid=43120&page_no=84


What seemed to happen was the problem went away (there was mentions of some signal that Mediworks were sending which upset the Magic box) and from page 89 of that same forum there are reports of it re-occurring. I have experienced it with the 3.19 beta 5 and the 3.18 official/patched releases.

Someone else commented that it probably happening more often than we notice with manually turning it on. I have the view of recorded programs set to be listed by 'series', rather than date/time. Often this has reverted to date/time which does happen with the auto restart. Some of my recordings have started late - I think due to the box restarting after powering on for a timer recording.




The last 3.19 beta 5 firmware was posted here:
http://www.geekzone.co.nz/forums.asp?forumid=83&topicid=62095&page_no=4#921162

Users still have this reboot problem should perform a factory reset, and may also try not standing by the Magic TV, and let it run 7x24.


I've noticed on the freeview forum http://freeviewforum.co.nz/forum/topics/error-2-when-trying-to-programme-1?id=6513406%3ATopic%3A39546&page=5# comments that there is actually a beta 6 available for -2 errors reported there after the latest restack of frequencies. Is this likely to be better?

How often is a factory reset likely to be required? Though this work around might work, it seems a bit unnecessary. I haven't seen any reports of similar things being required for other manufacturers boxes. I also have a Panasonic box which does not have any issues.

I'd be happy to test any new beta releases. Would it be possible for Magic tv to provide a 3600 to compare current version and beta versions? I'm located in Auckland. PM me for further arrangements.




cb

191 posts

Master Geek
+1 received by user: 5

Trusted
MagicTV

  Reply # 1095134 24-Jul-2014 18:33
Send private message

cb1:
I've noticed on the freeview forum http://freeviewforum.co.nz/forum/topics/error-2-when-trying-to-programme-1?id=6513406%3ATopic%3A39546&page=5# comments that there is actually a beta 6 available for -2 errors reported there after the latest restack of frequencies. Is this likely to be better?

How often is a factory reset likely to be required?


The beta 6 was meant for users in Nelson area with booking issues only, at this point I do not recommend other users to try it.

Since the original post mentioned upgrading firmware, sometimes a factory reset after a firmware upgrade helps solve some mysterious problems.





LUMIN Network Music Player, Magic TV New Zealand and Australia firmware lead

 
 
 
 


72 posts

Master Geek
+1 received by user: 14


  Reply # 1096697 27-Jul-2014 18:25
Send private message

RustyViewer: Well I've downgraded to customised 3.17 and I'm happy. :)


Downgraded today to 3.17, will report back if it fixes the problem or not.

72 posts

Master Geek
+1 received by user: 14


  Reply # 1097293 28-Jul-2014 18:22
Send private message

kimxk:
RustyViewer: Well I've downgraded to customised 3.17 and I'm happy. :)


Downgraded today to 3.17, will report back if it fixes the problem or not.


So much for that idea, my box just immediately restarted when coming out of standby.



191 posts

Master Geek
+1 received by user: 5

Trusted
MagicTV

  Reply # 1097433 28-Jul-2014 20:18
Send private message

For MTV3600TD users experiencing "reboot right after wake up from standby" problem, please see if this firmware behaves the same:
http://www.magictv.com/nz/downloads/mtv3600_3_18NZa.zip

This is considered to be a BETA firmware for now.




LUMIN Network Music Player, Magic TV New Zealand and Australia firmware lead

72 posts

Master Geek
+1 received by user: 14


  Reply # 1097808 29-Jul-2014 11:59
Send private message

wklie: For MTV3600TD users experiencing "reboot right after wake up from standby" problem, please see if this firmware behaves the same:
http://www.magictv.com/nz/downloads/mtv3600_3_18NZa.zip

This is considered to be a BETA firmware for now.


Is there a changelog available for this beta?

191 posts

Master Geek
+1 received by user: 5

Trusted
MagicTV

  Reply # 1097886 29-Jul-2014 13:49
Send private message

A change that may or may not fix "reboot right after wake up from standby" problem.




LUMIN Network Music Player, Magic TV New Zealand and Australia firmware lead

406 posts

Ultimate Geek
+1 received by user: 30


  Reply # 1098275 29-Jul-2014 23:41
One person supports this post
Send private message

wklie: For MTV3600TD users experiencing "reboot right after wake up from standby" problem, please see if this firmware behaves the same:
http://www.magictv.com/nz/downloads/mtv3600_3_18NZa.zip

This is considered to be a BETA firmware for now.

I installed this firmware tonight and so far I haven't had any reboots from standby. I'll see how it goes tomorrow and report back.

406 posts

Ultimate Geek
+1 received by user: 30


  Reply # 1098773 30-Jul-2014 19:10
Send private message

wklie: For MTV3600TD users experiencing "reboot right after wake up from standby" problem, please see if this firmware behaves the same:
http://www.magictv.com/nz/downloads/mtv3600_3_18NZa.zip

This is considered to be a BETA firmware for now.

It started fine this morning and also this evening when I got home. Thanks.

cb1

220 posts

Master Geek
+1 received by user: 10


  Reply # 1099155 31-Jul-2014 11:19
Send private message

cb1:
Someone else commented that it probably happening more often than we notice with manually turning it on. I have the view of recorded programs set to be listed by 'series', rather than date/time. Often this has reverted to date/time which does happen with the auto restart. Some of my recordings have started late - I think due to the box restarting after powering on for a timer recording.


I installed the v3.18 beta a version on Monday night. Tuesday night, no restart but again view of the programs had reverted to date/time instead of series. Wednesday night, no actual restart but picture went blank for ~15 secs. When picture came back, there was no sound, but changing channels on the Magic box restored it. Again, the view of the programs had reverted to date/time instead of series.

So you are on the right track, but not completely fixed yet. Thanks for your efforts.




cb

191 posts

Master Geek
+1 received by user: 5

Trusted
MagicTV

  Reply # 1099385 31-Jul-2014 15:22
Send private message

Thanks for feedback.  If there's any more reboot after wakeup from standby, or after changing channel, or after stopping recorded programme playback, and that is preceded by the message ""Magic TV will restart. Please wait..." with firmware 3.18a, please report.




LUMIN Network Music Player, Magic TV New Zealand and Australia firmware lead

406 posts

Ultimate Geek
+1 received by user: 30


  Reply # 1099440 31-Jul-2014 16:25
Send private message

wklie: Thanks for feedback.  If there's any more reboot after wakeup from standby, or after changing channel, or after stopping recorded programme playback, and that is preceded by the message ""Magic TV will restart. Please wait..." with firmware 3.18a, please report.

Will do

cb1

220 posts

Master Geek
+1 received by user: 10


  Reply # 1100481 2-Aug-2014 09:26
Send private message

wklie: Thanks for feedback.  If there's any more reboot after wakeup from standby, or after changing channel, or after stopping recorded programme playback, and that is preceded by the message ""Magic TV will restart. Please wait..." with firmware 3.18a, please report.


Unfortunately I had this last night. Was tuned to Prime when it was powered on. Did the 15 second blank screen, revert the the list to date/time. I reset it to series and then attempted to change channels and it restarted with the error message. Thursday night just did the 15 second blank screen, revert the the list to date/time.

Hope this helps




cb

72 posts

Master Geek
+1 received by user: 14


  Reply # 1100663 2-Aug-2014 15:20
Send private message

With the new 3.18a.  Came out of standby and after the logo cleared off the TV screen there was no picture.  Had to turn the TV off and on for the HDMI front panel icon to come up and get a picture.

191 posts

Master Geek
+1 received by user: 5

Trusted
MagicTV

  Reply # 1100889 2-Aug-2014 21:03
Send private message

So, for the "reboot right after wake up from standby" symptom, does this occur significantly less in 3.18a, or just the same?  Thanks.





LUMIN Network Music Player, Magic TV New Zealand and Australia firmware lead

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | ... | 19
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand hits peak broadband data
Posted 18-Jan-2018 12:21


Amazon Echo devices coming to New Zealand early February 2018
Posted 18-Jan-2018 10:53


$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27


Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02


Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15


Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37


Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59


Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42


New Chief Technology Officer role created
Posted 19-Dec-2017 22:18


All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54


How clever is this: AI will create 2.3 million jobs by 2020
Posted 19-Dec-2017 19:52


NOW to deploy SD-WAN to regional councils
Posted 19-Dec-2017 19:46


Mobile market competition issues ComCom should watch
Posted 18-Dec-2017 10:52


New Zealand government to create digital advisory group
Posted 16-Dec-2017 08:47


Australia datum changes means whole country moving 1.8 metres north-east
Posted 16-Dec-2017 08:39



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.