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189 posts

Master Geek
+1 received by user: 3


Topic # 150581 27-Jul-2014 16:43
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We bought our UltraPlus 9000HD PVR 2nd hand on Trademe. First issue was Internal HD causing unit to freeze up. Replaced HD with a smaller one, as recommended by importers of the unit (after months of tiring investigative work!). Solved that problem. Just done that and now the audio is skipping on playback - skipping on time shift and also when playing recorded programme. What now - do me write it off as a lemon, or try spending even more time and money trying to get the thing to work properly? Any help appreciated.

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189 posts

Master Geek
+1 received by user: 3


  Reply # 1097042 28-Jul-2014 12:54
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Pleased to report - problem fixed by turning box off and allowing it to reboot. 

Hope not to have repeat of previous problem with HD constantly freezing which could only be fixed by turning box off and on again - MANY times per night!

953 posts

Ultimate Geek
+1 received by user: 127


  Reply # 1097589 29-Jul-2014 03:52
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onetapu: Pleased to report - problem fixed by turning box off and allowing it to reboot. 

Hope not to have repeat of previous problem with HD constantly freezing which could only be fixed by turning box off and on again - MANY times per night!


Which firmware is it on?




 


 
 
 
 


98 posts

Master Geek
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Reply # 1097600 29-Jul-2014 07:08
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I have had the same problem intermittantly since I bought my Ultraplus F9000 four years ago. I have updated the software each time a new version is released. From time to time , it completely freezes and I have to turn it off at the wall. I suspect that these issues were the reason that this model was replaced by the F9200.

953 posts

Ultimate Geek
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  Reply # 1097620 29-Jul-2014 07:50
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peterds: I have had the same problem intermittantly since I bought my Ultraplus F9000 four years ago. I have updated the software each time a new version is released. From time to time , it completely freezes and I have to turn it off at the wall. I suspect that these issues were the reason that this model was replaced by the F9200.


Did you always factory reset after upgrading the firmware?




 


98 posts

Master Geek
+1 received by user: 9


  Reply # 1097643 29-Jul-2014 08:46
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No I have not done a factory reset.I have been afraid of losing recorded programmes and saved channels
Are you able to explain how to do it please.The manufactures manual is woefully inadequate and written in Chinese/English techno-speak
Cheers.

953 posts

Ultimate Geek
+1 received by user: 127


  Reply # 1097834 29-Jul-2014 12:44
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You won't lose recorded programs

You MAY need to rescan in your channels though.




 


98 posts

Master Geek
+1 received by user: 9


Reply # 1098296 30-Jul-2014 06:18
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Many thanks ! I will give it a go at the weekend and let you know how I go.

147 posts

Master Geek
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  Reply # 1105551 9-Aug-2014 18:57
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Try turning off Time Shift. Whenever you install new s/w Time Shift is turned by default and is constantly updating the HDD. Alternatively use a USB stick in either USB slot ( I use the rear slot for convenience) and assign Time Shift to that device. Saves the HDD and also prevents many HDD related issues.

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